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Check In Agent Jobs in Houston, TX (NOW HIRING)

Commonwealth Hotels

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

The Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent allows you to be at the ... Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently ...

New

JSX

Airport Service Concierge - HOU

Houston, TX · On-site

$14.75 - $19/hr

Check-in Agent: * Be the first point of contact. Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen luggage for hazardous materials. * Boarding Agent:

Jsx

Airport Service Concierge - HOU

Houston, TX · On-site

$14.75 - $19/hr

Check-in Agent: * Be the first point of contact. Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen luggage for hazardous materials. * Boarding Agent:

ABM

Airport Customer Service Agent

Sugar Land, TX · On-site

... to check-in Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers Transfer and distribute ...

Crescent Hotels & Resorts LLC

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

This role manages the check-in and check-out experience, processes reservations and payments ... The Front Desk Agent will communicate closely with Housekeeping, Engineering, Reservations, Food ...

Crescent Hotels and Resorts

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

This role manages the check-in and check-out experience, processes reservations and payments ... The Front Desk Agent will communicate closely with Housekeeping, Engineering, Reservations, Food ...

Blossom Hotel Houston

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

This role manages the check-in and check-out experience, processes reservations and payments ... The Front Desk Agent will communicate closely with Housekeeping, Engineering, Reservations, Food ...

Crescent Hotels & Resorts

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

This role manages the check-in and check-out experience, processes reservations and payments ... The Front Desk Agent will communicate closely with Housekeeping, Engineering, Reservations, Food ...

Crescent

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

This role manages the check-in and check-out experience, processes reservations and payments ... The Front Desk Agent will communicate closely with Housekeeping, Engineering, Reservations, Food ...

Crescent Services

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

This role manages the check-in and check-out experience, processes reservations and payments ... The Front Desk Agent will communicate closely with Housekeeping, Engineering, Reservations, Food ...

Hotel Spero

FRONT DESK AGENT

Houston, TX · On-site

$13.50 - $17.25/hr

Part-time Front Desk Agent The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for ...

Crestline Hotels and Resorts

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or ...

Crestline Hotels & Resorts

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Front Desk Agent The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services ...

Hotel Spero

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Front Desk Agent The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services ...

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How much do check in agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for check in agent in Houston, TX is $28.77, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $37.84 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Houston, TX are hiring for Check In Agent jobs?

Cities near Houston, TX with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Houston, TX as of September 2026, with employment types broken down into 57% Full Time, 35% Part Time, 4% Temporary, and 4% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $59,851 per year, or $28.8 per hour.

Front Desk Agent

Houston, TX • On-site

Commonwealth Hotels
Traveler Accommodation • 1 - 5K employees
Learn more about Commonwealth Hotelsexternal

$13.50 - $17.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Join Our Team at the Staybridge Suites Houston NW Cypress Crossing!
The Staybridge Suites Houston NW Cypress Crossing, Houston, Texas, is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent.
About Us:
Join the team at Staybridge Suites Houston NW Cypress Crossing, a premier extended stay hotel located in northwest Houston, offering guests excellent access to local dining, shopping, and business destinations. The hotel is ideally situated at the intersection of HWY 290 and HWY 6, close to various corporate offices, including Emerson, Amazon, and FedEx, making it a convenient location for both business and leisure travelers.
Key responsibilities include providing exceptional customer service, maintaining hotel operations, and ensuring a positive guest experience. The hotel is surrounded by restaurants, entertainment, and medical facilities, offering an ideal work environment for individuals seeking to support both business and leisure guests in a dynamic, growing area.
If you're ready to be a part of a vibrant team and enjoy a central location near major corporations, apply now to join Staybridge Suites Houston NW Cypress Crossing!
Why This Role?
Working as a Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent at the Staybridge Suites Houston Cypress Crossing offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel’s convenient location, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
What’s In It for You?
Comprehensive Benefits: Medical, Dental, and Vision
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday Pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leave, holidays, bereavement leave, and more
Key Responsibilities for a Hotel Guest Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel’s property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We Are Looking for a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent includes:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
  • Knowledge of upselling techniques or prior experience in sales is beneficial, as many hotels encourage promoting upgrades or additional services.
  • Familiarity with front desk operations, check-in/check-out procedures, or reservation systems is a plus.
  • A high school diploma or equivalent
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends amp; holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.ihg.com/staybridge/hotels/us/en/houston/houfr/hoteldetail
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

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