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Check In Agent Jobs in Concord, NC (NOW HIRING)

White Lodging Services Corp

Front Desk Agent

Charlotte, NC · On-site

$14 - $17.50/hr

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register ... Check guests in and out efficiently and in a friendly manner * Understand and consistently follow ...

White Lodging Careers

Front Desk Agent

Charlotte, NC · On-site

$14 - $17.50/hr

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register ... Check guests in and out efficiently and in a friendly manner * Understand and consistently follow ...

White Lodging

Front Desk Agent

Charlotte, NC · On-site

$14 - $17.50/hr

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register ... Check guests in and out efficiently and in a friendly manner * Understand and consistently follow ...

Menzies Aviation

Passenger Service Agent

Charlotte, NC · On-site

$14.75 - $18.75/hr

Role Purpose The Customer Service Agent will be responsible for checking in passengers for flights ... Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage). * Other ...

MCR Hotels

Front Desk Agent

Charlotte, NC · On-site

$14 - $17.50/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

MCR Hotels

Front Desk Agent

Charlotte, NC · On-site

$16 - $17/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

MCR Hotels

Front Desk Agent

Charlotte, NC · On-site

$15 - $17/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

MCR Hotels

Front Desk Agent

Charlotte, NC · On-site

$16 - $17/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

mcr

Front Desk Agent

Charlotte, NC · On-site

$13.50 - $17/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

MCR Hotels

Front Desk Agent

Matthews, NC · On-site

$13.50 - $17/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

MCR Hotels

Front Desk Agent

Matthews, NC · On-site

$14 - $15/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

mcr

Front Desk Agent

Charlotte, NC · On-site

$13.50 - $17/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

mcr

Front Desk Agent

Charlotte, NC

$13.50 - $17/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

mcr

Front Desk Agent

Charlotte, NC · On-site

$14 - $17.50/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

MCR Hotels

Front Desk Agent

Charlotte, NC · On-site

$16 - $17/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

mcr

Front Desk Agent

Matthews, NC

$13.50 - $17/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be ...

Holiday Inn

PM Guest Service Agent

Charlotte, NC · On-site

$14.50 - $18.25/hr

PM Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and ... Review resumes for arriving groups, prep for check- in/preregistration. * Coordinate delivery time ...

Great Wolf Lodge

Guest Service & Sales Agent

Concord, NC · On-site

$14.50/hr

In this dual role, you'll go beyond traditional check-in and check-out duties to actively promote suite upgrades, exclusive packages, and resort features that enhance the guest experience and support ...

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Showing results 21-40

All JobsCheck In Agent JobsCheck In Agent Jobs in Concord, NC

Check In Agent information

See Concord, NC salary details

$13

$28

$37

How much do check in agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for check in agent in Concord, NC is $28.08, according to ZipRecruiter salary data. Most workers in this role earn between $21.92 and $36.92 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Concord, NC are hiring for Check In Agent jobs?

Cities near Concord, NC with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Concord, NC as of July 2026, with employment types broken down into 1% As Needed, 60% Full Time, 35% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,399 per year, or $28.1 per hour.

Front Desk Agent

Charlotte, NC • On-site

White Lodging Services Corp
Traveler Accommodation • 5 - 10K employees
Learn more about White Lodging Services Corpexternal

$14 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

Job description

Summary:
Who We Are
Join White Lodging - a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities. We know that the hospitality business, like life, is about how you make people feel. Enjoy a supportive team culture, flexible scheduling, and real career growth opportunities across multiple hotel properties in your market.
We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience. The ideal candidate has strong communication skills, a customer-first mindset, and the ability to thrive in a dynamic, guest-facing environment. This is a great opportunity for anyone looking to start or grow a career in hotel front desk operations, hospitality management, or guest services.
Responsibilities:
What You'll Do
  • Provide the highest quality of service to guests, anticipating and exceeding their expectations
  • Check guests in and out efficiently and in a friendly manner
  • Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
  • Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
  • Assist in maintaining the cleanliness of the lobby and entrance
  • Ensure security and confidentiality of all guest and hotel information
  • Effectively respond to and resolve guest concerns or complaints
  • Perform other duties as assigned

What You'll Bring
  • Strong communication skills
  • A passion for customer service
  • The ability to be flexible and adapt to any situation
  • A desire to work as part of the front desk team
  • An outgoing personality with a positive attitude
  • Previous hospitality experience is helpful but not required
  • Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary

Other information:
What You Can Look Forward To
  • Medical, Dental, and Vision insurance (starting Day 1)
  • Life Insurance and Disability Insurance
  • Paid Parental Leave
  • DailyPay option
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Vacation/Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development and tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

What White Lodging employees say

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