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Check In Agent Jobs in Concord, NC (NOW HIRING)

Courtyard by Marriott

Front Desk Agent Part-Time

Charlotte, NC · On-site

$13.25 - $16.75/hr

Front Desk Agent - FRTDSKAG Department: Front Office Reports To: Front Office Manager Northwood ... Greet and welcome guests in a warm and friendly manner. * Assist guests with check-in and check-out ...

Naman Hotels

Guest Services Agent

Charlotte, NC · On-site

$14.75 - $18.50/hr

Guest Services Agent EOE Statement: We are an equal employment opportunity employer. All qualified ... Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at ...

Naman Hotels

Guest Services Agent

Charlotte, NC · On-site

$14.75 - $18.50/hr

... Service Agent role. Naman Hotels is a leading hotel management company that offers numerous ... Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at ...

Naman Hotels

Guest Services Agent

Concord, NC · On-site

$14 - $17.75/hr

... Service Agent role. Naman Hotels is a leading hotel management company that offers numerous ... Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at ...

Naman Hotels

Guest Services Agent

Charlotte, NC · On-site

$14.75 - $18.50/hr

... Service Agent role. Naman Hotels is a leading hotel management company that offers numerous ... Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at ...

Naman Hotels

Guest Services Agent

Charlotte, NC · On-site

$14.75 - $18.50/hr

... Service Agent role. Naman Hotels is a leading hotel management company that offers numerous ... Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at ...

Naman Hotels

Guest Services Agent

Concord, NC · On-site

$13.75 - $17.25/hr

Guest Services Agent EOE Statement: We are an equal employment opportunity employer. All qualified ... Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at ...

Naman Hotels

Guest Services Agent

Charlotte, NC · On-site

$14.75 - $18.50/hr

... Service Agent role. Naman Hotels is a leading hotel management company that offers numerous ... Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at ...

Naman Hotels

Guest Services Agent

Charlotte, NC · On-site

$14.75 - $18.50/hr

... Service Agent role. Naman Hotels is a leading hotel management company that offers numerous ... Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at ...

Naman Hotels

Guest Services Agent

Concord, NC · On-site

$14 - $17.75/hr

... Service Agent role. Naman Hotels is a leading hotel management company that offers numerous ... Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at ...

Liberty Hix Arrowood LLC

Front Desk Agent

Charlotte, NC · On-site

$15 - $16/hr

Job Overview We are seeking a friendly and professional Front Desk Agent to join our team. As the ... Responsibilities: - Greet guests and provide them with a warm welcome - Check-in and check-out ...

Liberty Hix Arrowood LLC

Front Desk Agent

Charlotte, NC

$15 - $16/hr

Job Overview We are seeking a friendly and professional Front Desk Agent to join our team. As the ... Responsibilities: - Greet guests and provide them with a warm welcome - Check-in and check-out ...

Menzies Aviation

Passenger Service Agent

Charlotte, NC · On-site

$14.75 - $18.75/hr

Role Purpose The Customer Service Agent will be responsible for checking in passengers for flights ... Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage). * Other ...

Menzies Aviation

Passenger Service Agent

Charlotte, NC · On-site

$14.75 - $18.75/hr

Role Purpose The Customer Service Agent will be responsible for checking in passengers for flights ... Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage). * Other ...

Menzies Aviation

Passenger Service Agent

Charlotte, NC · On-site

$14.75 - $18.75/hr

Role Purpose The Customer Service Agent will be responsible for checking in passengers for flights ... Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage). * Other ...

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Check In Agent information

See Concord, NC salary details

$13

$28

$37

How much do check in agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for check in agent in Concord, NC is $28.08, according to ZipRecruiter salary data. Most workers in this role earn between $21.92 and $36.92 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Concord, NC are hiring for Check In Agent jobs?

Cities near Concord, NC with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Concord, NC as of July 2026, with employment types broken down into 1% As Needed, 60% Full Time, 35% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,399 per year, or $28.1 per hour.

Front Desk Agent Part-Time

Charlotte, NC • On-site

Courtyard by Marriott
Traveler Accommodation • 10K+ employees
Learn more about Courtyard by Marriottexternal

$13.25 - $16.75/hr

Part-time

Medical, Dental, Vision, PTO

Posted 25 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,191 frontline employees who took The Breakroom Quiz

Job description


Front Desk Agent - FRTDSKAG
Department: Front Office
Reports To: Front Office Manager
Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview:
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out process. You will be responsible for managing guest inquiries, reservations, and any issues that may arise.
Shift: 2-3 shifts per week. open availability, shifts will be both/either 6:00am-2:00pm or 2:00pm-10:00pm
Key Responsibilities:
  • Guest Service:
  • Greet and welcome guests in a warm and friendly manner.
  • Assist guests with check-in and check-out procedures, including room assignments and payment processing.
  • Handle guest inquiries and requests promptly and efficiently.
  • Provide information about hotel amenities, local attractions, and transportation options.
  • Resolve guest complaints and issues in a timely and professional manner.
  • Reservations:
  • Process reservations and cancellations.
  • Manage room assignments and room blocks.
  • Update and maintain accurate guest records.
  • Administrative Tasks:
  • Answer phone calls and respond to emails.
  • Maintain a clean and organized front desk area.
  • Adhere to hotel policies and procedures.
  • Assist with other tasks as assigned.

Qualifications:
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.
  • Ability to multitask and prioritize tasks.
  • Attention to detail and accuracy.
  • Basic computer skills, including proficiency in property management systems.
  • Previous experience in the hospitality industry preferred.

Perks & Benefits:
  • Medical, Dental, Vision
  • Hotel Discounts
  • Paid Time Off
  • Employee Assistance program

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
EEO and ADA Statements
Courtyard By Marriott Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

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