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Check In Agent Jobs in Marshall, NC (NOW HIRING)

Hotel Spero

Front Desk Agent

Asheville, NC · On-site

$13.50 - $17/hr

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in ...

Crestline Hotels & Resorts

Front Desk Agent

Asheville, NC · On-site

$13.50 - $17/hr

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in ...

Crestline Hotels and Resorts

Front Desk Agent

Asheville, NC · On-site

$13.50 - $17/hr

Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or ...

Courtyard

Front Desk Agent

Johnson City, TN · On-site

$14 - $17.50/hr

What You'll Do As a Front Desk Agent, you'll be responsible for ... Welcome and check in guests using Hilton or Marriott systems * Handle reservations, payments, and ...

Courtyard

Front Desk Agent

Johnson City, TN · On-site

$13.75 - $17.25/hr

What You'll Do As a Front Desk Agent, you'll be responsible for ... Welcome and check in guests using Hilton or Marriott systems * Handle reservations, payments, and ...

The Flatiron Hotel

Front Desk Agent

Asheville, NC · On-site

$13.50 - $17/hr

Front Desk Agent Hospitality Starts Here: Welcome to The Indigo Road Hospitality Group (IRHG ... check-in/check-out needs, inquiries and reported problems. * Responsible for knowing hotel ...

The Flatiron Hotel

Front Desk Agent

Asheville, NC · On-site

$13.50 - $17/hr

Front Desk Agent Hospitality Starts Here: Welcome to The Indigo Road Hospitality Group (IRHG ... check-in/check-out needs, inquiries and reported problems. * Responsible for knowing hotel ...

The Flatiron Hotel

Front Desk Agent

Asheville, NC · On-site

$13.50 - $17/hr

Front Desk Agent Hospitality Starts Here: Welcome to The Indigo Road Hospitality Group (IRHG ... check-in/check-out needs, inquiries and reported problems. * Responsible for knowing hotel ...

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All JobsCheck In Agent JobsCheck In Agent Jobs in Marshall, NC

Check In Agent information

See Marshall, NC salary details

$14

$29

$38

How much do check in agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for check in agent in Marshall, NC is $29.09, according to ZipRecruiter salary data. Most workers in this role earn between $22.74 and $38.27 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Marshall, NC are hiring for Check In Agent jobs?

Cities near Marshall, NC with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Marshall, NC as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 32% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,499 per year, or $29.1 per hour.

Front Desk Agent

Asheville, NC • On-site

Hotel Spero
Traveler Accommodation • 51 - 200 employees
Learn more about Hotel Speroexternal

$13.50 - $17/hr

Other

Posted 19 days ago

Job description

Front Desk Agent

At Hotel Indigo Asheville Downtown, we believe every guest interaction should be as unique and memorable as the city itself. Inspired by Asheville's vibrant arts, culture, and local charm, our hotel provides a one-of-a-kind experience for travelers from around the world.

We're looking for a friendly, professional, and service-oriented Front Desk Agent who enjoys connecting with people and creating exceptional guest experiences.

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential career paths include Front Desk Supervisor, Front Desk Manager, Front Office Manager, Operations Manager, Assistant General Manager, General Manager, and Area Vice President of Operations.

Key duties and responsibilities include:

  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and experience required include:

  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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