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Check In Agent Jobs in Austin, TX (NOW HIRING)

White Lodging Services Corporation

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register ... Check guests in and out efficiently and in a friendly manner * Understand and consistently follow ...

White Lodging Careers

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register ... Check guests in and out efficiently and in a friendly manner * Understand and consistently follow ...

White Lodging Careers

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

We are looking for a Front Desk Agent (Full Time and Part Time roles available) to join our team ... Check guests in and out efficiently and in a friendly manner * Understand and consistently follow ...

White Lodging Services Corp

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register ... Check guests in and out efficiently and in a friendly manner * Understand and consistently follow ...

White Lodging Careers

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register ... Check guests in and out efficiently and in a friendly manner * Understand and consistently follow ...

White Lodging Services Corporation

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register ... Check guests in and out efficiently and in a friendly manner * Understand and consistently follow ...

Pacific Hospitality Group

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

As a Full-Time Front Desk Agent, you will be the welcoming face of our Hill Country retreat ... seamless check-in and check-out experience. If you thrive in a fast-paced, guest-focused ...

Pacific Hospitality Group

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

As a Full-Time Front Desk Agent, you will be the welcoming face of our Hill Country retreat ... seamless check-in and check-out experience. If you thrive in a fast-paced, guest-focused ...

White Lodging Services Corp

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

In this role, you will welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience. The ideal candidate has strong communication skills, a customer ...

White Lodging Careers

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

In this role, you will welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience. The ideal candidate has strong communication skills, a customer ...

White Lodging

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

In this role, you will welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience. The ideal candidate has strong communication skills, a customer ...

White Lodging Services Corporation

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

In this role, you will welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience. The ideal candidate has strong communication skills, a customer ...

The LINE, The Ned & Saguaro Hotels

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

Front Desk Agent More than a group of hotels, the LINE is a creative community built around a sense ... Check in guests, assure that guest is assigned type of room requested and the correct rate is ...

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Check In Agent information

See Austin, TX salary details

$14

$29

$39

How much do check in agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for check in agent in Austin, TX is $29.88, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $39.33 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Austin, TX are hiring for Check In Agent jobs?

Cities near Austin, TX with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,136 per year, or $29.9 per hour.

Front Desk Agent

Austin, TX • On-site

White Lodging Services Corporation
Traveler Accommodation • 5 - 10K employees
Learn more about White Lodging Services Corporationexternal

$14 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

36th of 109 rated hotels

Job description

Description

Summary:

Who We Are

Join White Lodging — a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities. We know that the hospitality business, like life, is about how you make people feel. Enjoy a supportive team culture, flexible scheduling, and real career growth opportunities across multiple hotel properties in your market.

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience. The ideal candidate has strong communication skills, a customer-first mindset, and the ability to thrive in a dynamic, guest-facing environment. This is a great opportunity for anyone looking to start or grow a career in hotel front desk operations, hospitality management, or guest services.


Responsibilities:

What You'll Do

  • Provide the highest quality of service to guests, anticipating and exceeding their expectations
  • Check guests in and out efficiently and in a friendly manner
  • Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
  • Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
  • Assist in maintaining the cleanliness of the lobby and entrance
  • Ensure security and confidentiality of all guest and hotel information
  • Effectively respond to and resolve guest concerns or complaints
  • Perform other duties as assigned

What You'll Bring

  • Strong communication skills
  • A passion for customer service
  • The ability to be flexible and adapt to any situation
  • A desire to work as part of the front desk team
  • An outgoing personality with a positive attitude
  • Previous hospitality experience is helpful but not required
  • Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary

Other information:

What You Can Look Forward To

  • DailyPay — get paid when you need it
  • Advanced scheduling with easy shift swapping via our app
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market
  • Employee Assistance Program (EAP)
  • Full-time associates also receive:
    • Medical, dental, and vision insurance — starting day 1
    • Life and disability insurance
    • Paid parental leave

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

What White Lodging employees say

Pay

Benefits

Hours and flexibility

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