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Check In Agent Jobs in North Carolina (NOW HIRING)

Columbia Sussex

Front Desk Agent

Greensboro, NC · On-site

$13.75 - $17.50/hr

Front Desk Agent Job Type: Full-Time/ Part-Time Department: Front Office Reports To: Front Office ... Complete guest check-in and check-out procedures accurately and efficiently. * Process reservations ...

Crestview Management, LLC

Front Desk Agent

Greensboro, NC

$13.75 - $17.50/hr

Front Desk Agent Job Type: Full-Time/ Part-Time Department: Front Office Reports To: Front Office ... Complete guest check-in and check-out procedures accurately and efficiently. * Process reservations ...

Hay Creek Hotels

Front Desk Agent

Blowing Rock, NC · On-site

$12.50 - $15.75/hr

Front Desk Agent The Embers Hotel is seeking a warm, professional, and detail-oriented Front Desk ... Manage check-in and check-out processes efficiently and accurately * Handle reservations ...

Naman Hotels

Guest Services Agent

Fayetteville, NC · On-site

$13.75 - $17.50/hr

Guest Services Agent EOE Statement: We are an equal employment opportunity employer. All qualified ... Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at ...

Naman Hotels

Guest Services Agent

Charlotte, NC · On-site

$14.75 - $18.50/hr

Guest Services Agent EOE Statement: We are an equal employment opportunity employer. All qualified ... Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at ...

Hay Creek Hotels

Front Desk Agent

Lake Toxaway, NC · On-site

$20/hr

Front Desk Agent The Greystone Inn, a charming getaway nestled in the heart of Lake Toxaway, NC, is ... Manage check-in and check-out processes efficiently and accurately * Handle reservations ...

Hay Creek Hotels

Front Desk Agent

Lake Toxaway, NC · On-site

$20/hr

Front Desk Agent The Greystone Inn, a charming getaway nestled in the heart of Lake Toxaway, NC, is ... Manage check-in and check-out processes efficiently and accurately * Handle reservations ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Wilmington, NC · On-site

$12 - $15.25/hr

Front Desk Agent The Front Desk Agent is the first point of contact for guests and clients entering ... Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner ...

Hotel Spero

Front Desk Agent

Asheville, NC · On-site

$13.50 - $17/hr

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in ...

Crestline Hotels & Resorts

Front Desk Agent

Asheville, NC · On-site

$13.50 - $17/hr

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in ...

Haycreek Hotels

Front Desk Agent

Lake Toxaway, NC · On-site

$14 - $17.75/hr

Invite a friend Back to job search Front Desk Agent The Greystone Inn, a charming getaway nestled ... Greet guests with a welcoming and professional demeanor upon arrival and departure Manage check-in ...

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Showing results 21-40

All JobsCheck In Agent JobsCheck In Agent Jobs in North Carolina

Check In Agent information

See North Carolina salary details

$13

$27

$36

How much do check in agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for check in agent in North Carolina is $27.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $36.06 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities in North Carolina are hiring for Check In Agent jobs?

Cities in North Carolina with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 25% Part Time, 7% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,984 per year, or $27.4 per hour.

Front Desk Agent

Greensboro, NC • On-site

Columbia Sussex
Traveler Accommodation • 5 - 10K employees
Learn more about Columbia Sussexexternal

$13.75 - $17.50/hr

Full-time, Part-time

Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Columbia Sussex rating

6.6

Company rating: 6.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Front Desk Agent
Job Type: Full-Time/ Part-Time
Department: Front Office
Reports To: Front Office Manager
Position Summary
We are seeking a friendly, professional, and customer-focused Front Desk Agent to join our hotel team. The Front Desk Agent is responsible for creating a welcoming experience for guests while efficiently managing check-ins, check-outs, reservations, guest requests, and general front desk operations.
Responsibilities
  • Greet and welcome guests in a warm, professional manner.
  • Complete guest check-in and check-out procedures accurately and efficiently.
  • Process reservations, cancellations, modifications, and room assignments.
  • Answer guest questions and provide information about hotel services, amenities, and local attractions.
  • Handle guest requests, concerns, and complaints professionally and promptly.
  • Process payments, maintain accurate guest accounts, and balance cash or payment transactions.
  • Answer and direct telephone calls and respond to guest emails or other inquiries.
  • Maintain accurate records and protect guest confidentiality.
  • Communicate effectively with housekeeping, maintenance, management, and other hotel departments.
  • Monitor room availability and assist with resolving room or reservation issues.
  • Follow hotel policies, safety procedures, and customer-service standards.
  • Maintain a clean, organized, and professional front desk area.
  • Perform other duties as assigned by hotel management.
Qualifications
  • High school diploma or equivalent preferred.
  • Previous hotel, hospitality, customer service, or front desk experience preferred.
  • Excellent verbal and written communication skills.
  • Strong customer-service and problem-solving abilities.
  • Professional, friendly, and positive attitude.
  • Ability to remain calm and courteous when handling difficult situations.
  • Basic computer skills and ability to learn hotel reservation/front-office systems.
  • Ability to accurately handle cash, credit card transactions, and guest accounts.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work weekends, holidays, and varying shifts as required.
  • Ability to stand and walk for extended periods and perform routine front desk duties.
Preferred Qualifications
  • Previous experience with a hotel property-management system (PMS).
  • Knowledge of local attractions, restaurants, and transportation options.
  • Additional language skills are a plus.
  • Hospitality or customer-service training or certification is preferred.
What We Offer
  • Competitive pay
  • Employee hotel discounts
  • HSA, Paid time off, 401(k),Dental, Vision, ETC

How to Apply:
Please submit your resume and then complete an in person paper application(Request to Speak to the Front Office Manager)

What Columbia Sussex employees say

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