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Chatbot Jobs in Washington (NOW HIRING)

Hexaware Technologies, Inc

AI Engineer

Reston, VA · On-site

Help develop GenAI-enabled features such as AI-assisted model insights, report summarization, chatbot integration, and prompt-based analytics. Collaborate with model developers, technology teams ...

Guidehouse

UI/UX Designer

Mclean, VA · Remote

Support Grants.gov chatbot and AI-enabled customer support touchpoints by reviewing conversation flows, feedback patterns, content gaps, missed intents, and user experience opportunities. * Prepare ...

Guidehouse

UI/UX Designer

Rockville, MD · On-site

Support Grants.gov chatbot and AI-enabled customer support touchpoints by reviewing conversation flows, feedback patterns, content gaps, missed intents, and user experience opportunities. * Prepare ...

Guidehouse

UI/UX Designer

Rockville, MD · Remote

Support Grants.gov chatbot and AI-enabled customer support touchpoints by reviewing conversation flows, feedback patterns, content gaps, missed intents, and user experience opportunities. * Prepare ...

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Showing results 21-40

All JobsChatbot JobsChatbot Jobs in Washington

Chatbot information

See Washington salary details

$32

$63

$86

How much do chatbot jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for chatbot in Washington is $63.17, according to ZipRecruiter salary data. Most workers in this role earn between $52.84 and $71.88 per hour, depending on experience, location, and employer.

What is a chatbot?

A Chatbot job involves designing, developing, and maintaining AI-powered conversational agents that interact with users through text or voice. Professionals in this field work on training models, writing dialogue scripts, and improving chatbot performance using machine learning and natural language processing (NLP). They may collaborate with developers, UX designers, and data scientists to enhance user experience and ensure accurate, helpful responses.

What are the key skills and qualifications needed to thrive in the chatbot position, and why are they important?

To thrive as a Chatbot Developer, you need strong programming skills (often in languages like Python or JavaScript) and an understanding of natural language processing (NLP) concepts. Familiarity with chatbot frameworks (such as Dialogflow, Microsoft Bot Framework, or Rasa), API integration, and cloud platforms is highly beneficial. Excellent problem-solving skills, creativity, and the ability to clearly communicate with stakeholders are important soft skills in this role. These abilities are crucial to designing intuitive, effective chatbot solutions that enhance user experiences and meet business objectives.

What are some typical challenges faced when designing and maintaining a chatbot?

Professionals in chatbot development often encounter challenges such as accurately interpreting diverse user inputs, handling unexpected queries, and ensuring the chatbot can scale to accommodate high traffic. Maintaining a balance between automation and the need to escalate complex issues to human agents is also important. Additionally, staying updated with rapidly evolving NLP technologies and user experience best practices is essential. You'll likely collaborate with product managers, UX designers, and customer support teams to continuously improve the chatbot's effectiveness. Overcoming these challenges can be highly rewarding, leading to a more engaging and valuable tool for users.

How do I become a chatbot?

To become a chatbot developer, you should learn programming languages such as Python or JavaScript, understand natural language processing (NLP) tools, and gain experience with chatbot platforms like Dialogflow or Microsoft Bot Framework. Building skills in AI, machine learning, and conversational design is also beneficial for creating effective chatbots.
What are the most commonly searched types of Chatbot jobs in Washington? The most popular types of Chatbot jobs in Washington are:
What are popular job titles related to Chatbot jobs in Washington? For Chatbot jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Chatbot jobs in Washington look for? The top searched job categories for Chatbot jobs in Washington are:
What cities in Washington are hiring for Chatbot jobs? Cities in Washington with the most Chatbot job openings:
Chatbot jobs near you
Infographic showing various Chatbot job openings in Washington as of August 2026, with employment types broken down into 13% Full Time, and 87% Contract. Highlights an 62% In-person, and 38% Remote job distribution, with an average salary of $131,385 per year, or $63.2 per hour.

Technical Subject Matter Expert (SME)

RIVA Solutions Inc.

Reston, VA • On-site

$130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Description
Position: Technical Subject Matter Expert (SME)
Location: Hybrid or Remote
Terms: Full Time
Clearance: U.S. Citizenship Preferred; Ability to Obtain Public Trust
Travel: 0-10%
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.
That's RIVA.
We're a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we've partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don't just develop solutions-we support efforts that strengthen communities and serve the public good.
RIVA's culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one-all while supporting missions that matter.
Position Overview
RIVA Solutions is seeking a highly experienced Technical Subject Matter Expert (SME) to support enterprise web modernization and digital services initiatives for Federal healthcare and public-facing platforms. The ideal candidate will provide senior-level guidance across Drupal/WCMS architecture, cloud operations, enterprise search, chatbot and AI capabilities, DevSecOps, accessibility, and performance optimization. This role works collaboratively with Government stakeholders, technical teams, developers, UX/content staff, and program leadership to deliver secure, accessible, and scalable digital solutions.
Core Responsibilities
  • Advise on architecture, modernization strategy, platform selection, integration patterns, and technical tradeoffs for Federal client public-facing websites, microsites, search, AI/ML, and web applications.

  • Review technical designs, Drupal module approaches, APIs, data feeds, automation patterns, and cloud-hosted components for scalability, maintainability, security, and alignment with Federal and Federal web requirements.

  • Provide specialized guidance for Drupal/WCMS configuration, custom module development, search implementation, AI/NLP chatbot capabilities, data visualization support, and content migration activities.

  • Support technical issue resolution for high-priority incidents, production performance concerns, complex defects, infrastructure dependencies, and cross-contractor coordination issues.

  • Advise on CI/CD, code quality, version control, automated testing, DevSecOps practices, and release-readiness reviews.

  • Participate in requirements discussions, technical backlog refinement, sprint reviews, demonstrations, and solution planning sessions.

  • Recommend emerging tools, standards, and implementation approaches that improve user experience, reliability, accessibility, searchability, and operational efficiency.

  • Support ATO, security, and compliance efforts by providing technical context, artifact review, and remediation recommendations for web and cloud systems.

  • Mentor technical staff and communicate complex technical options and risks to Government and program leadership.

Minimum Qualifications
  • Demonstrated experience providing technical advisory or architecture support for large public-facing websites or enterprise web platforms.

  • Strong understanding of Drupal or comparable WCMS platforms, custom web development, front-end standards, APIs, and integration approaches.

  • Experience with cloud-hosted web environments, preferably AWS, including monitoring, scalability, performance, security, and availability considerations.

  • Working knowledge of Section 508, WCAG, USWDS, HTML5, CSS, JavaScript, W3C standards, and Federal digital service expectations.

  • Ability to communicate technical risks, design options, and recommendations to both technical and non-technical stakeholders.

  • Experience supporting Agile delivery teams and working with tools such as Jira, Confluence, Git, or similar collaboration platforms.

Preferred Qualifications
  • Experience with enterprise search platforms such as Apache Solr, Nutch, Google Search Appliance, or equivalent technologies.

  • Experience with NLP, chatbot, AI/ML, recommendation engines, or advanced analytics capabilities.

  • Experience supporting Federal ATO, FISMA, NIST, FedRAMP, or cloud security compliance activities.

  • Experience with Docker, CI/CD pipelines, automated code quality tools, and DevSecOps practices.

  • Prior experience supporting Federal, Federal client, public health, healthcare quality, or scientific dissemination programs.

Salary
$130K
RIVA Benefits
  • Paid Time Off / Sick Leave

  • Health, Dental, and Vision Coverage

  • Life Insurance

  • 401(k) Retirement Plan with Company Match

  • HSA/FSA Spending Accounts

  • Long- and Short-Term Disability

  • Pet Insurance

  • Wellness Program Initiatives

  • RIVA Flex (Flexible Hours and Hybrid Support, where applicable)

  • Additional Workplace Benefits

Equal Opportunity Statement
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any protected class.
If you need a reasonable accommodation to search for a job opening or to submit an online application, please email [email protected]. Only messages left for this purpose will be returned.

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