Key job responsibilities • Own software features for security automation platforms, AI-enabled chatbot and data enrichment tooling, driving them from design through deployment and maintenance. • ...
Key job responsibilities • Own software features for security automation platforms, AI-enabled chatbot and data enrichment tooling, driving them from design through deployment and maintenance. • ...
Software Engineer - Global E-Commerce AI Search Infrastructure (TikTok Shop)
Seattle, WA · On-site
$148K - $300K/yr
Own the unified Agent Harness across Q&A cards, in-app chatbot, and visual search surfaces - with MCP tool-chain integration and end-to-end A/B support. - Improve LLM Query Understanding: Drive multi ...
Software Engineer - Global E-Commerce AI Search Infrastructure (TikTok Shop)
Seattle, WA · On-site
$148K - $300K/yr
Own the unified Agent Harness across Q&A cards, in-app chatbot, and visual search surfaces - with MCP tool-chain integration and end-to-end A/B support. - Improve LLM Query Understanding: Drive multi ...
Key job responsibilities Own software features for security automation platforms, AI-enabled chatbot and data enrichment tooling, driving them from design through deployment and maintenance. Design ...
Key job responsibilities Own software features for security automation platforms, AI-enabled chatbot and data enrichment tooling, driving them from design through deployment and maintenance. Design ...
Design and develop middleware solutions for chatbot integration, including writing custom code, utilizing APIs to seamlessly connect between systems (e.g., Slack, Workday, Jira, Confluence). * Enable ...
Design and develop middleware solutions for chatbot integration, including writing custom code, utilizing APIs to seamlessly connect between systems (e.g., Slack, Workday, Jira, Confluence). * Enable ...
Senior Software Engineer - Global E-Commerce AI Search Infrastructure (TikTok Shop)
Seattle, WA · On-site
$202K - $368K/yr
Own the unified Agent Harness across Q&A cards, in-app chatbot, and visual search surfaces - with MCP tool-chain integration and end-to-end A/B support. - Improve LLM Query Understanding: Drive multi ...
Senior Software Engineer - Global E-Commerce AI Search Infrastructure (TikTok Shop)
Seattle, WA · On-site
$202K - $368K/yr
Own the unified Agent Harness across Q&A cards, in-app chatbot, and visual search surfaces - with MCP tool-chain integration and end-to-end A/B support. - Improve LLM Query Understanding: Drive multi ...
Key job responsibilities Own software features for security automation platforms, AI-enabled chatbot and data enrichment tooling, driving them from design through deployment and maintenance. Design ...
Key job responsibilities Own software features for security automation platforms, AI-enabled chatbot and data enrichment tooling, driving them from design through deployment and maintenance. Design ...
Design and develop middleware solutions for chatbot integration, including writing custom code, utilizing APIs to seamlessly connect between systems (e.g., Slack, Workday, Jira, Confluence). * Enable ...
Design and develop middleware solutions for chatbot integration, including writing custom code, utilizing APIs to seamlessly connect between systems (e.g., Slack, Workday, Jira, Confluence). * Enable ...
Senior Marketing Operations Manager, Product-Led Growth
Seattle, WA · On-site +1
$137K - $180K/yr
Partner cross-functionally with CX, Operations, Sales, and Web teams to support chatbot and live chat experiences on Brex.com - including qualification logic, routing workflows, data capture, and ...
Senior Marketing Operations Manager, Product-Led Growth
Seattle, WA · On-site +1
$137K - $180K/yr
Partner cross-functionally with CX, Operations, Sales, and Web teams to support chatbot and live chat experiences on Brex.com - including qualification logic, routing workflows, data capture, and ...
This role not only focuses on conversation design for web, app, and chatbot experiences, but it also provides an opportunity to work on UX writing and content design for innovative new customer ...
This role not only focuses on conversation design for web, app, and chatbot experiences, but it also provides an opportunity to work on UX writing and content design for innovative new customer ...
Sr. Product Manager - Technical, Alexa for Shopping
Seattle, WA · On-site
$190K - $219K/yr
Amazon's AI assistant for personalized shopping - About Amazon Amazon brings full visual shopping to Echo Show with Alexa+ - About Amazon Amazon ditches Rufus AI chatbot in favor of Alexa shopping ...
Sr. Product Manager - Technical, Alexa for Shopping
Seattle, WA · On-site
$190K - $219K/yr
Amazon's AI assistant for personalized shopping - About Amazon Amazon brings full visual shopping to Echo Show with Alexa+ - About Amazon Amazon ditches Rufus AI chatbot in favor of Alexa shopping ...
We're rebuilding Amperity as an AI-first company-not bolting a chatbot onto old software, but putting agents at the center of how customer data actually gets used. We shipped the industry's first ...
We're rebuilding Amperity as an AI-first company-not bolting a chatbot onto old software, but putting agents at the center of how customer data actually gets used. We shipped the industry's first ...
We're rebuilding Amperity as an AI-first company-not bolting a chatbot onto old software, but putting agents at the center of how customer data actually gets used. We shipped the industry's first ...
We're rebuilding Amperity as an AI-first company-not bolting a chatbot onto old software, but putting agents at the center of how customer data actually gets used. We shipped the industry's first ...
Built and deployed a production GenAI application (chatbot, copilot, assistant, or enterprise AI). * Hands-on with LLMs GPT, Claude, Llama, Gemini, Mistral, via APIs or self-hosted. * Designed and ...
Built and deployed a production GenAI application (chatbot, copilot, assistant, or enterprise AI). * Hands-on with LLMs GPT, Claude, Llama, Gemini, Mistral, via APIs or self-hosted. * Designed and ...
Translate complex AI, automation, IVR, chatbot, voice AI, and analytics concepts into clear, easy-to-understand content. * Document customer interaction flows, call routing logic, virtual agent ...
Translate complex AI, automation, IVR, chatbot, voice AI, and analytics concepts into clear, easy-to-understand content. * Document customer interaction flows, call routing logic, virtual agent ...
Translate complex AI, automation, IVR, chatbot, voice AI, and analytics concepts into clear, easy-to-understand content. * Document customer interaction flows, call routing logic, virtual agent ...
Translate complex AI, automation, IVR, chatbot, voice AI, and analytics concepts into clear, easy-to-understand content. * Document customer interaction flows, call routing logic, virtual agent ...
Translate complex AI, automation, IVR, chatbot, voice AI, and analytics concepts into clear, easy-to-understand content. * Document customer interaction flows, call routing logic, virtual agent ...
Translate complex AI, automation, IVR, chatbot, voice AI, and analytics concepts into clear, easy-to-understand content. * Document customer interaction flows, call routing logic, virtual agent ...
Software Engineer, Starlink UX (Starlink)
$145K - $175K/yr
We also build the tooling for Starlink support associates and an LLM-powered chatbot to solve customers' issues before they reach out. We don't have project managers; engineers on the team are ...
Software Engineer, Starlink UX (Starlink)
$145K - $175K/yr
We also build the tooling for Starlink support associates and an LLM-powered chatbot to solve customers' issues before they reach out. We don't have project managers; engineers on the team are ...
Software Engineer, Applied AI (Starlink)
$145K - $175K/yr
We also build the tooling for Starlink support associates and an LLM-powered chatbot to solve customers' issues before they reach out. We don't have project managers; engineers on the team are ...
Software Engineer, Applied AI (Starlink)
$145K - $175K/yr
We also build the tooling for Starlink support associates and an LLM-powered chatbot to solve customers' issues before they reach out. We don't have project managers; engineers on the team are ...
Solution Architect/AI Engineer IV
Mountlake Terrace, WA · Hybrid
$68.50 - $90.25/hr
Recommend and develop comprehensive systems and frameworks for AI applications and products, powering solutions for Digital Web experiences, strengths in managing additions for chatbot interfaces and ...
Solution Architect/AI Engineer IV
Mountlake Terrace, WA · Hybrid
$68.50 - $90.25/hr
Recommend and develop comprehensive systems and frameworks for AI applications and products, powering solutions for Digital Web experiences, strengths in managing additions for chatbot interfaces and ...
Built and deployed a production GenAI application (chatbot, copilot, assistant, or enterprise AI). * Hands-on with LLMs GPT, Claude, Llama, Gemini, Mistral, via APIs or self-hosted. * Designed and ...
Built and deployed a production GenAI application (chatbot, copilot, assistant, or enterprise AI). * Hands-on with LLMs GPT, Claude, Llama, Gemini, Mistral, via APIs or self-hosted. * Designed and ...
Chatbot information
See Seattle, WA salary details
$32.28 - $37.23
4% of jobs
$37.23 - $42.18
2% of jobs
$42.18 - $47.13
6% of jobs
$47.13 - $52.08
11% of jobs
$53 is the 25th percentile. Wages below this are outliers.
$52.08 - $57.03
9% of jobs
$57.03 - $61.97
15% of jobs
The median wage is $63.21 / hr.
$61.97 - $66.92
13% of jobs
$70.91 is the 75th percentile. Wages above this are outliers.
$66.92 - $71.87
19% of jobs
$71.87 - $76.82
5% of jobs
$76.82 - $81.77
11% of jobs
$81.77 - $86.72
5% of jobs
$32
$63
$86
How much do chatbot jobs pay per hour?
What is a chatbot?
A Chatbot job involves designing, developing, and maintaining AI-powered conversational agents that interact with users through text or voice. Professionals in this field work on training models, writing dialogue scripts, and improving chatbot performance using machine learning and natural language processing (NLP). They may collaborate with developers, UX designers, and data scientists to enhance user experience and ensure accurate, helpful responses.
What are the key skills and qualifications needed to thrive in the chatbot position, and why are they important?
To thrive as a Chatbot Developer, you need strong programming skills (often in languages like Python or JavaScript) and an understanding of natural language processing (NLP) concepts. Familiarity with chatbot frameworks (such as Dialogflow, Microsoft Bot Framework, or Rasa), API integration, and cloud platforms is highly beneficial. Excellent problem-solving skills, creativity, and the ability to clearly communicate with stakeholders are important soft skills in this role. These abilities are crucial to designing intuitive, effective chatbot solutions that enhance user experiences and meet business objectives.
What are some typical challenges faced when designing and maintaining a chatbot?
Professionals in chatbot development often encounter challenges such as accurately interpreting diverse user inputs, handling unexpected queries, and ensuring the chatbot can scale to accommodate high traffic. Maintaining a balance between automation and the need to escalate complex issues to human agents is also important. Additionally, staying updated with rapidly evolving NLP technologies and user experience best practices is essential. You'll likely collaborate with product managers, UX designers, and customer support teams to continuously improve the chatbot's effectiveness. Overcoming these challenges can be highly rewarding, leading to a more engaging and valuable tool for users.
How do I become a chatbot?

Software Development Engineer, Security Software Development Operations (SSDO)
Seattle, WA • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
Amazon rating
7.4
Based on 7,062 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
As an SDE II on this team, you will influence technical direction within the team, balance customer requirements with operational needs, and demonstrate operational excellence across all work. You will design solutions for difficult problems where answers are not immediately obvious, bringing clarity and identifying simple, elegant designs.
Key job responsibilities
• Own software features for security automation platforms, AI-enabled chatbot and data enrichment tooling, driving them from design through deployment and maintenance.
• Design and architect complex system components including RAG-based AI implementations, clean room architectures, and cross-platform intelligence integrations with limited guidance, making design tradeoffs that balance security, performance, and maintainability.
• Provide constructive code review direction to peers including senior engineers, ensuring code quality, security best practices, and adherence to DevSecOps principles across all team deliverables.
• Actively mentor junior engineers and train new teammates on team software, security architecture patterns, and development processes.
• Collaborate with Security Engineers who define security requirements and threat modeling, translating those requirements into scalable technical implementations.
• Drive improvements to the team's development and testing processes, operational runbooks, and software quality standards.
• Engage with Director-level stakeholders to communicate technical decisions, project status, and business value of security automation initiatives.
A day in the life
Your morning might begin with a design review for a new sovereignty monitoring feature, where you evaluate approaches for implementing continuous compliance checks across opt-in regions using AWS Control Tower and Resource Control Policies. Mid-morning, you conduct code reviews for a junior teammate's implementation of a document sanitization pipeline, providing constructive feedback on error handling patterns and suggesting architectural improvements. After lunch, you lead a technical discussion with Security Engineers about exception handling patterns for AI/ML workloads within one of Amazon's Dedicated Clouds. You spend the afternoon designing the next phase of the GEIR chatbot's RAG architecture, making tradeoffs between retrieval accuracy and latency while ensuring compliance with security control standards. Before end of day, you update your design document and prepare a brief for your manager on the projected impact of the automated audit production system.
About the team
The SSDO embedded development team is a small, high-impact group within Amazon's security organization. We build the tools and platforms that security professionals rely on daily-from AI-powered service teams facing consultants that reduce analyst workload by 60-70%, to automated monitoring systems that maintain separation between sensitive investigation teams. Our work spans five distinct teams and directly supports security operations across multiple business units. We operate in a matrix structure where security domain experts define the "what" and "why," and our engineering team owns the "how". We value operational excellence, customer obsession, and the ability to deliver simple solutions to complex security challenges.
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of software development engineer or related occupational experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US