AI Chatbot Product Owner (Retail) Location: Dallas Department: Customer Care & Digital Experience Reports To: Director - Customer Care Technology Compensation: Up to $130K Company Summary We are a ...
AI Chatbot Product Owner (Retail) Location: Dallas Department: Customer Care & Digital Experience Reports To: Director - Customer Care Technology Compensation: Up to $130K Company Summary We are a ...
AI Chatbot Product Owner (Retail) Location: Dallas Department: Customer Care & Digital Experience Reports To: Director - Customer Care Technology Compensation: Up to $130K Company Summary We are a ...
AI Chatbot Product Owner (Retail) Location: Dallas Department: Customer Care & Digital Experience Reports To: Director - Customer Care Technology Compensation: Up to $130K Company Summary We are a ...
As the AI Chatbot Product Owner (Retail), you will lead the strategy and continuous optimization of retail chatbot platforms, translating customer service goals into conversational AI solutions.
As the AI Chatbot Product Owner (Retail), you will lead the strategy and continuous optimization of retail chatbot platforms, translating customer service goals into conversational AI solutions.
Required Skill and Experience • Experience in Chatbot implementation in AWS cloud. • Experience in Docker, Kubernetes scalable architecture. • Knowledge in Microservices and CI / CD pipelines ...
Required Skill and Experience • Experience in Chatbot implementation in AWS cloud. • Experience in Docker, Kubernetes scalable architecture. • Knowledge in Microservices and CI / CD pipelines ...
Design, develop, test, and deploy highly scalable and reliable chatbot solutions. * Ensure the quality, performance, and security of the chatbot applications. * Stay updated with the latest ...
Quick apply
Design, develop, test, and deploy highly scalable and reliable chatbot solutions. * Ensure the quality, performance, and security of the chatbot applications. * Stay updated with the latest ...
Looking to do innovation on some of the prototypes and chatbot technology. This person would be responsible for creating chatbot, security trimming, doing full POC full development, and ensuring this ...
Looking to do innovation on some of the prototypes and chatbot technology. This person would be responsible for creating chatbot, security trimming, doing full POC full development, and ensuring this ...
Tech Lead - Conversational AI
Plano, TX · On-site
Design, develop, test, and deploy highly scalable and reliable chatbot solutions. * Ensure the quality, performance, and security of the chatbot applications. * Stay updated with the latest ...
Tech Lead - Conversational AI
Plano, TX · On-site
Design, develop, test, and deploy highly scalable and reliable chatbot solutions. * Ensure the quality, performance, and security of the chatbot applications. * Stay updated with the latest ...
Looking to do innovation on some of the prototypes and chatbot technology. This person would be responsible for creating chatbot, security trimming, doing full POC full development, and ensuring this ...
Looking to do innovation on some of the prototypes and chatbot technology. This person would be responsible for creating chatbot, security trimming, doing full POC full development, and ensuring this ...
Looking to do innovation on some of the prototypes and chatbot technology. This person would be responsible for creating chatbot, security trimming, doing full POC full development, and ensuring this ...
Looking to do innovation on some of the prototypes and chatbot technology. This person would be responsible for creating chatbot, security trimming, doing full POC full development, and ensuring this ...
Documentation Specialist
$30 - $40/hr
The role also contributes to a continuous improvement cycle by participating in chatbot calibration sessions and incorporating insights from both Advisor knowledge gaps and chatbot performance ...
New
Documentation Specialist
$30 - $40/hr
The role also contributes to a continuous improvement cycle by participating in chatbot calibration sessions and incorporating insights from both Advisor knowledge gaps and chatbot performance ...
New
Join ChatBotz.ai, an innovative company at the forefront of developing intelligent chatbot solutions. We are seeking a highly skilled and motivated Product Manager to lead our Conversational AI team.
Quick apply
Join ChatBotz.ai, an innovative company at the forefront of developing intelligent chatbot solutions. We are seeking a highly skilled and motivated Product Manager to lead our Conversational AI team.
Documentation Specialist
Austin, TX · On-site
$30 - $40/hr
The role also contributes to a continuous improvement cycle by participating in chatbot calibration sessions and incorporating insights from both Advisor knowledge gaps and chatbot performance ...
New
Documentation Specialist
Austin, TX · On-site
$30 - $40/hr
The role also contributes to a continuous improvement cycle by participating in chatbot calibration sessions and incorporating insights from both Advisor knowledge gaps and chatbot performance ...
New
AI Voice and Chatbot and Implementation & Technical Leadership: * Journey Mapping & Analysis: Using the College's CX strategy and a One-College design approach, assess the student and stakeholder ...
AI Voice and Chatbot and Implementation & Technical Leadership: * Journey Mapping & Analysis: Using the College's CX strategy and a One-College design approach, assess the student and stakeholder ...
AI Voice and Chatbot and Implementation & Technical Leadership: * Journey Mapping & Analysis: Using the College's CX strategy and a One-College design approach, assess the student and stakeholder ...
AI Voice and Chatbot and Implementation & Technical Leadership: * Journey Mapping & Analysis: Using the College's CX strategy and a One-College design approach, assess the student and stakeholder ...
Data Analyst C2C jobs in USA Local to TX
San Antonio, TX · On-site
$70 - $90/hr
Ingest, clean, normalize, and structure chatbot conversation logs and user utterances into intent-ready datasets. * Support pre-trained intent classification systems by maintaining intent taxonomy ...
Data Analyst C2C jobs in USA Local to TX
San Antonio, TX · On-site
$70 - $90/hr
Ingest, clean, normalize, and structure chatbot conversation logs and user utterances into intent-ready datasets. * Support pre-trained intent classification systems by maintaining intent taxonomy ...
ChatBotz.ai is an innovative company at the forefront of developing intelligent chatbot solutions, and they are seeking a highly skilled and motivated Product Manager to lead their Conversational AI ...
ChatBotz.ai is an innovative company at the forefront of developing intelligent chatbot solutions, and they are seeking a highly skilled and motivated Product Manager to lead their Conversational AI ...
Sr. Full stack SW Engineer
Houston, TX · On-site
As a Senior Full Stack Software Engineer, you'll drive standardization in AI/LLM development and help architect next-generation RAG and chatbot platforms. You'll be instrumental in delivering modular ...
Sr. Full stack SW Engineer
Houston, TX · On-site
As a Senior Full Stack Software Engineer, you'll drive standardization in AI/LLM development and help architect next-generation RAG and chatbot platforms. You'll be instrumental in delivering modular ...
Sr Business Analyst | Onsite | Dallas
Dallas, TX · On-site
$91K - $118K/yr
We are seeking a highly skilled and experienced Senior Business Analyst with a strong technical background and a proven track record of success in implementing ChatBot projects. The ideal candidate ...
Sr Business Analyst | Onsite | Dallas
Dallas, TX · On-site
$91K - $118K/yr
We are seeking a highly skilled and experienced Senior Business Analyst with a strong technical background and a proven track record of success in implementing ChatBot projects. The ideal candidate ...
#128417 - UX/UI Designer
Texas City, TX · On-site +1
Design the initial chatbot experience and contribute to additional priorities following onboarding. * Create new reusable components for a modular, component-based design system. * Design components ...
Quick apply
#128417 - UX/UI Designer
Texas City, TX · On-site +1
Design the initial chatbot experience and contribute to additional priorities following onboarding. * Create new reusable components for a modular, component-based design system. * Design components ...
#128417 - UX/UI Designer
Texas City, TX · On-site +1
Design the initial chatbot experience and contribute to additional priorities following onboarding. Create new reusable components for a modular, component-based design system. Design components that ...
#128417 - UX/UI Designer
Texas City, TX · On-site +1
Design the initial chatbot experience and contribute to additional priorities following onboarding. Create new reusable components for a modular, component-based design system. Design components that ...
Chatbot information
See Texas salary details
$26.43 - $30.48
4% of jobs
$30.48 - $34.53
2% of jobs
$34.53 - $38.58
6% of jobs
$38.58 - $42.63
11% of jobs
$43.39 is the 25th percentile. Wages below this are outliers.
$42.63 - $46.68
9% of jobs
$46.68 - $50.74
15% of jobs
The median wage is $51.75 / hr.
$50.74 - $54.79
13% of jobs
$58.05 is the 75th percentile. Wages above this are outliers.
$54.79 - $58.84
19% of jobs
$58.84 - $62.89
5% of jobs
$62.89 - $66.94
11% of jobs
$66.94 - $70.99
5% of jobs
$26
$51
$70
How much do chatbot jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for chatbot in Texas is $51.96, according to ZipRecruiter salary data. Most workers in this role earn between $43.46 and $59.13 per hour, depending on experience, location, and employer.
What is a chatbot?
A Chatbot job involves designing, developing, and maintaining AI-powered conversational agents that interact with users through text or voice. Professionals in this field work on training models, writing dialogue scripts, and improving chatbot performance using machine learning and natural language processing (NLP). They may collaborate with developers, UX designers, and data scientists to enhance user experience and ensure accurate, helpful responses.
What are the key skills and qualifications needed to thrive in the chatbot position, and why are they important?
To thrive as a Chatbot Developer, you need strong programming skills (often in languages like Python or JavaScript) and an understanding of natural language processing (NLP) concepts. Familiarity with chatbot frameworks (such as Dialogflow, Microsoft Bot Framework, or Rasa), API integration, and cloud platforms is highly beneficial. Excellent problem-solving skills, creativity, and the ability to clearly communicate with stakeholders are important soft skills in this role. These abilities are crucial to designing intuitive, effective chatbot solutions that enhance user experiences and meet business objectives.
What are some typical challenges faced when designing and maintaining a chatbot?
Professionals in chatbot development often encounter challenges such as accurately interpreting diverse user inputs, handling unexpected queries, and ensuring the chatbot can scale to accommodate high traffic. Maintaining a balance between automation and the need to escalate complex issues to human agents is also important. Additionally, staying updated with rapidly evolving NLP technologies and user experience best practices is essential. You'll likely collaborate with product managers, UX designers, and customer support teams to continuously improve the chatbot's effectiveness. Overcoming these challenges can be highly rewarding, leading to a more engaging and valuable tool for users.
How do you become a chatbot?
To become a chatbot developer, you typically need programming skills in languages like Python or JavaScript, experience with natural language processing tools, and knowledge of machine learning concepts. Building chatbots also involves understanding user experience design and using platforms such as Dialogflow or Microsoft Bot Framework. Formal education in computer science or related fields can be beneficial, along with hands-on experience in software development.
What are the most commonly searched types of Chatbot jobs in Texas?
The most popular types of Chatbot jobs in Texas are:
What are popular job titles related to Chatbot jobs in Texas?
For Chatbot jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Chatbot jobs in Texas look for?
The top searched job categories for Chatbot jobs in Texas are:
What cities in Texas are hiring for Chatbot jobs?
Cities in Texas with the most Chatbot job openings:
Job description
AI Chatbot Product Owner (Retail)
Location: Dallas
Department: Customer Care & Digital Experience
Reports To: Director - Customer Care Technology
Compensation: Up to $130K
Company Summary
We are a leading retail organization focused on transforming the customer experience through innovation, data, and intelligent automation. Our teams are committed to creating seamless, high-quality interactions that reflect our brand and values. As we continue to scale, we are investing heavily in AI-driven customer service and digital self-service technologies that enhance satisfaction and operational efficiency.
Position Summary
As the AI Chatbot Product Owner (Retail), you will lead the strategy, enablement, and continuous optimization of our retail chatbot and virtual assistant platforms. You'll translate customer service goals into conversational AI solutions that improve deflection, containment, and CSAT while maintaining the warmth and tone of our brand. This role combines product ownership, analytics-driven decision-making, and deep collaboration with Customer Care, Technology, and Data teams to drive measurable business outcomes.
Key Responsibilities
- Own the chatbot roadmap and vision, aligning automation goals with customer experience strategy and retail service objectives.
- Identify and prioritize high-value use cases for self-service and conversational automation based on customer pain points and support data.
- Design, enable, and optimize chatbot intents, workflows, and content to improve containment, first contact resolution (FCR), and customer satisfaction (CSAT).
- Collaborate cross-functionally with Customer Care, Technology, CRM, and Order Management teams to ensure seamless integrations and handoffs.
- Analyze performance metrics (deflection, AHT, precision, recall, and CSAT) to guide tuning cycles, NLP improvements, and customer journey refinements.
- Define functional requirements and user stories, manage sprint deliverables, and drive agile iteration across internal and vendor teams.
- Facilitate workshops and adoption sessions to train and align support teams on chatbot functionality, escalation paths, and tone of voice.
- Stay current on Generative AI and conversational commerce trends, applying practical innovations to improve customer engagement and personalization.
Minimum Qualifications
- Proven experience as a Product Owner, Functional Expert, or Program Manager leading chatbot or conversational AI solutions in a retail or customer-care environment.
- Hands-on expertise with major platforms such as Dialogflow, Microsoft Copilot, Amazon Lex, IBM Watson, Kore.ai, or Rasa.
- Demonstrated success improving key performance indicators - containment/deflection, FCR, AHT, and CSAT - through data-driven optimization.
- Strong understanding of AI/ML concepts, NLU/NLP tuning, and conversational design principles.
- Excellent communication, analytical, and cross-functional leadership skills with the ability to translate data insights into strategy.
Preferred Qualifications
- Experience in retail or e-commerce AI applications, including conversational commerce and personalized recommendations.
- Familiarity with CRM or ticketing systems such as Salesforce Service Cloud, ServiceNow, or Zendesk.
- Exposure to GenAI-based support tools for knowledge article generation or dynamic response optimization.
- Background in customer journey analytics and process mapping within contact center or omnichannel operations.
About 1872 Consulting
Sourced by ZipRecruiter
1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Chicago, IL, US
Year founded
2014