ZipRecruiter

Log In

1

Chatbot Manager Jobs in Texas (NOW HIRING)

Krest Global Solutions

AWS Connect Developer

Dallas, TX · Remote

$60 - $65/hr

... chatbot automation. · Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools. · Ensure data ...

Photon

Gen AI Lead - TX

Irving, TX · On-site

$15.50 - $18.75/hr

Experience in the chatbot, IVR, or banking domain. * Proven ability to build and manage high-performing AI teams. * Experience presenting complex technical concepts to non-technical audiences.

Photon

Gen AI Lead - TX

Irving, TX · On-site

$15.50 - $18.75/hr

Experience in the chatbot, IVR, or banking domain. * Proven ability to build and manage high-performing AI teams. * Experience presenting complex technical concepts to non-technical audiences.

Mondo

Product Owner

Houston, TX · On-site

$50 - $55/hr

Lead analysis and requirements definition for omni channel self service features across website, chatbot, and mobile app, including account management, billing, service requests, and personalization

Waste Management

Analyst IV, Digital Business

Houston, TX · On-site

$94K - $106K/yr

Lead analysis and requirements definition for omni-channel self-service features on customer-facing platforms (website, chatbot, mobile app), including account management, billing, service requests ...

Waste Management

Analyst IV, Digital Business

Houston, TX · On-site

$94K - $106K/yr

Lead analysis and requirements definition for omni-channel self-service features on customer-facing platforms (website, chatbot, mobile app), including account management, billing, service requests ...

Waste Management

Analyst IV, Digital Business

Houston, TX · On-site

$94K - $106K/yr

Lead analysis and requirements definition for omni-channel self-service features on customer-facing platforms (website, chatbot, mobile app), including account management, billing, service requests ...

Waste Management

Analyst IV, Digital Business

Houston, TX · On-site

$94K - $106K/yr

Lead analysis and requirements definition for omni-channel self-service features on customer-facing platforms (website, chatbot, mobile app), including account management, billing, service requests ...

previous page

Showing results 41-60

All JobsChatbot JobsChatbot Manager JobsChatbot Manager Jobs in Texas

Chatbot Manager information

What is a chatbot manager?

A Chatbot Manager is a professional responsible for overseeing the development, deployment, and optimization of chatbots for organizations. They coordinate between technical teams, content creators, and stakeholders to ensure chatbots provide effective customer service, support, or engagement. Their duties include analyzing chatbot performance, managing updates, and implementing improvements based on user feedback and analytics. Chatbot Managers also stay updated with the latest AI and conversational technologies to enhance user experience.

What are the key skills and qualifications needed to thrive as a chatbot manager?

To thrive as a Chatbot Manager, you need expertise in conversational design, data analysis, and a solid understanding of AI and natural language processing, often backed by a degree in computer science or a related field. Familiarity with chatbot platforms (like Dialogflow or Microsoft Bot Framework), analytics tools, and experience with APIs or scripting languages is typically required. Strong communication, problem-solving, and project management skills help you collaborate across teams and optimize user experiences. These skills are crucial for developing effective, user-friendly chatbots that drive customer engagement and achieve business objectives.

What are some common challenges faced by a chatbot manager when optimizing bot performance, and how are they typically addressed?

A Chatbot Manager often encounters challenges such as ensuring the chatbot accurately understands user intent, maintaining up-to-date responses, and handling complex or ambiguous queries. To address these, managers regularly analyze chat logs for patterns, work closely with data analysts and conversational designers to refine scripts, and implement continuous training for the chatbot using real user data. Collaborating with customer support and product teams helps ensure the bot remains aligned with evolving business needs and delivers consistent, high-quality user experiences.

What is the difference between Chatbot Manager vs Chatbot Developer?

AspectChatbot ManagerChatbot Developer
Primary RoleOversees chatbot projects, manages teams, and ensures chatbot performance aligns with business goals.Designs, codes, and implements chatbot functionalities and features.
Required SkillsProject management, communication, understanding of AI and NLP concepts.Programming languages (Python, JavaScript), AI/NLP development skills.
Work EnvironmentTypically in managerial or coordination roles within tech or customer service industries.Hands-on coding and development in software or AI teams.
Common CertificationsProject management certifications, AI/NLP courses.Programming certifications, AI/NLP training.

While a Chatbot Manager oversees the overall chatbot strategy and team, a Chatbot Developer focuses on building and coding the chatbot functionalities. Both roles often collaborate but differ in their core responsibilities and skill sets.

What are the most commonly searched types of Chatbot jobs in Texas?

The most popular types of Chatbot jobs in Texas are:

What are popular job titles related to Chatbot Manager jobs in Texas?

For Chatbot Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Chatbot Manager jobs in Texas look for?

The top searched job categories for Chatbot Manager jobs in Texas are:

What cities in Texas are hiring for Chatbot Manager jobs?

Cities in Texas with the most Chatbot Manager job openings:

Chatbot Manager jobs near you
Infographic showing various Chatbot Manager job openings in Texas as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

AWS Connect Developer

Krest Global Solutions

Dallas, TX • Remote

$60 - $65/hr

Contractor

Re-posted 24 days ago

Job description

Job Title: AWS Connect Developer

Location : Remote

Compensation : 50-60$/Hr on C2C/1099

Work Authorization: H1B, GC, USC

Overview

We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions.

Key Responsibilities

· Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions.

· Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality.

· Build and maintain integrations between Amazon Connectand CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk.

· Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms.

· Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3).

· Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation.

· Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools.

· Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring.

· Troubleshoot issues, optimize integrations, and deliver continuous improvements.

Required Qualifications

· 5–8 years of software development experience, including 2+ years in Amazon Connect development.

· Strong Node.js development skills (backend services, APIs, integrations).

· Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting.

· Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow).

· Exposure to CI/CD pipelines (GitHub Actions, GitLab, AWS CodePipeline, or equivalent).

· Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations.

· Solid understanding of IAM security, role-based access, and compliance requirements.

· Expertise in AWS services: Lambda, API Gateway, Step Functions, DynamoDB, S3, CloudWatch.

Preferred Skills

· Experience with Amazon Lex, Polly, and Transcribe for conversational AI.

· Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API).

· Background in contact center technologies such as Avaya, Genesys, or Twilio