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Chatbot Manager Jobs in Austin, TX (NOW HIRING)

Enterprise Architect

Austin, TX ยท Remote

$130K - $150K/yr

... Chatbot, Unicom System Architect, Visio, SV-02, ServiceNow, ITIL, MuleSoft, Oracle Service Bus ... Position OverviewFathom Management is seeking an experienced Enterprise Architect with recent Hands ...

Manage and maintain server platforms in the lab environment. * Build, configure, and validate DDR ... Leverage AI chatbot tools (e.g., ChatGPT, Copilot) for log analysis, scripting assistance, and ...

Enterprise Architect

Austin, TX ยท On-site +1

$130K - $150K/yr

... Chatbot, Unicom System Architect, Visio, SV-02, ServiceNow, ITIL, MuleSoft, Oracle Service Bus ... Position Overview Fathom Management is seeking an experienced Enterprise Architect with recent ...

... LLM chatbot โ€ข Agent technology โ€ข Finance projects exposure Company : NR Consulting is an information technology consulting firm that offers contingent hiring, direct hires, and managed ...

Manage and maintain server platforms in the lab environment. * Build, configure, and validate DDR ... Leverage AI chatbot tools for log analysis, scripting assistance, and documentation. * Document ...

We're not looking for someone who drafts a little faster with a chatbot. We're looking for someone ... A management role - No direct reports and no agency to direct. If your next step is leading a team ...

New

We're not looking for someone who drafts a little faster with a chatbot. We're looking for someone ... A management role - No direct reports and no agency to direct. If your next step is leading a team ...

AWS Sr. Developer Node.js/TypeScript

Austin, TX ยท Remote

$52.50 - $67.75/hr

As a core member of our Managed Services Practice (MSP), you will shift focus from project-based ... Experience with natural language processing (NLP) and conversational AI, including chatbot ...

Proven ability to multi-task, prioritize, and manage time effectively in a fast-paced environment ... Hands-on experience with AI-powered support tools, automation strategies, or chatbot-driven ticket ...

Proven ability to multi-task, prioritize, and manage time effectively in a fast-paced environment ... Hands-on experience with AI-powered support tools, automation strategies, or chatbot-driven ticket ...

Creating a natural language Chatbot for searching CDISI knowledge base * Developing a prototype ... Expectation of days in office will be confirmed by your hiring manager. U.S. APPLICANTS ONLY: The ...

This position reports into the Senior Manager, Security Engineering and will be based in our Austin ... than a chatbot. * Prompts as Code: Willingness to treat prompts and agent logic as version ...

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Chatbot Manager information

See Austin, TX salary details

$27.3K

$81K

$136.3K

How much do chatbot manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for chatbot manager in Austin, TX is $80,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a chatbot manager?

A Chatbot Manager is a professional responsible for overseeing the development, deployment, and optimization of chatbots for organizations. They coordinate between technical teams, content creators, and stakeholders to ensure chatbots provide effective customer service, support, or engagement. Their duties include analyzing chatbot performance, managing updates, and implementing improvements based on user feedback and analytics. Chatbot Managers also stay updated with the latest AI and conversational technologies to enhance user experience.

What are the key skills and qualifications needed to thrive as a chatbot manager?

To thrive as a Chatbot Manager, you need expertise in conversational design, data analysis, and a solid understanding of AI and natural language processing, often backed by a degree in computer science or a related field. Familiarity with chatbot platforms (like Dialogflow or Microsoft Bot Framework), analytics tools, and experience with APIs or scripting languages is typically required. Strong communication, problem-solving, and project management skills help you collaborate across teams and optimize user experiences. These skills are crucial for developing effective, user-friendly chatbots that drive customer engagement and achieve business objectives.

What are some common challenges faced by a chatbot manager when optimizing bot performance, and how are they typically addressed?

A Chatbot Manager often encounters challenges such as ensuring the chatbot accurately understands user intent, maintaining up-to-date responses, and handling complex or ambiguous queries. To address these, managers regularly analyze chat logs for patterns, work closely with data analysts and conversational designers to refine scripts, and implement continuous training for the chatbot using real user data. Collaborating with customer support and product teams helps ensure the bot remains aligned with evolving business needs and delivers consistent, high-quality user experiences.

What is the difference between Chatbot Manager vs Chatbot Developer?

AspectChatbot ManagerChatbot Developer
Primary RoleOversees chatbot projects, manages teams, and ensures chatbot performance aligns with business goals.Designs, codes, and implements chatbot functionalities and features.
Required SkillsProject management, communication, understanding of AI and NLP concepts.Programming languages (Python, JavaScript), AI/NLP development skills.
Work EnvironmentTypically in managerial or coordination roles within tech or customer service industries.Hands-on coding and development in software or AI teams.
Common CertificationsProject management certifications, AI/NLP courses.Programming certifications, AI/NLP training.

While a Chatbot Manager oversees the overall chatbot strategy and team, a Chatbot Developer focuses on building and coding the chatbot functionalities. Both roles often collaborate but differ in their core responsibilities and skill sets.

What are the most commonly searched types of Chatbot jobs in Austin, TX?

The most popular types of Chatbot jobs in Austin, TX are:

What are popular job titles related to Chatbot Manager jobs in Austin, TX?

For Chatbot Manager jobs in Austin, TX, the most frequently searched job titles are:

What cities near Austin, TX are hiring for Chatbot Manager jobs?

Cities near Austin, TX with the most Chatbot Manager job openings:

Infographic showing various Chatbot Manager job openings in Austin, TX as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $80,959 per year, or $38.9 per hour.

Enterprise Architect

Fathom Management LLC

Austin, TX โ€ข Remote

$130K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Enterprise Architect – Financial & Healthcare SystemsClient: Department of Veterans Affairs (VA)Location: Remote – U.S. BasedSalary: $130,000–$150,000 annually, based on experience and technical interviewEmployment Type: Full-TimeCitizenship: U.S. Citizen RequiredKeywords: Enterprise Architect, Enterprise Architecture, IBM Sterling B2B Integrator, iFAMS, X12, HL7, healthcare claims, financial processing, API architecture, enterprise integration, Federal Enterprise Architecture, VAAF, FEA, FSAM, DoDAF, TOGAF, CPIC, Exhibit 300, Capital Planning, AWS, Azure, Hybrid Cloud, legacy modernization, cloud migration, GenAI, AI Chatbot, Unicom System Architect, Visio, SV-02, ServiceNow, ITIL, MuleSoft, Oracle Service Bus, JBoss, SOA, ESB, Informatica, ETL, data modeling, BPMN. NOTE: General EDI experience alone is not sufficient. Candidates should demonstrate direct experience applying EDI/X12 technologies within healthcare claims, financial processing, Federal Government, or similarly regulated enterprise environments.Position OverviewFathom Management is seeking an experienced Enterprise Architect with recent Hands-On Architecture to support a Department of Veterans Affairs project focused on enterprise architecture, financial systems, healthcare claims processing, enterprise integration, cloud modernization, and legacy system transformation.The successful candidate will bring approximately 15 years of overall IT/technology experience, including 3–5 years of hands-on Enterprise Architecture experience, with current technical skills in developing cloud architecture diagrams, legacy architecture diagrams, infrastructure specifications, integration models, and detailed enterprise architecture deliverables.This is not a purely governance, advisory, or executive-level architecture position. The successful candidate must remain technically hands-on and capable of personally developing architecture artifacts, evaluating technical alternatives, documenting infrastructure and integration designs, and working directly with engineers and technical teams.Candidates should have demonstrated experience in financial processing and healthcare claims environments, preferably within Federal Government environments, and should understand the architecture and integration requirements associated with X12, HL7, IBM Sterling B2B Integrator, iFAMS, and enterprise financial/healthcare systems.Current Technical Architecture ExperienceCandidates must demonstrate recent hands-on architecture development, including at least some of the following:AWS architectureAzure architectureHybrid cloud architectureLegacy application architectureLegacy-to-cloud modernizationInfrastructure architectureNetwork architectureApplication architectureData architectureAPI/integration architectureSecurity architectureLogical architecture diagramsPhysical architecture diagramsInfrastructure specificationsArchitecture decision recordsTechnical alternatives analysisArchitecture standards/design patternsArchitecture experience should reflect work performed within the candidate's recent career, not solely historical experience from earlier positions.Required QualificationsEducationBachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, or a related technical discipline.15 years of relevant professional experience required.Candidates with 5+ years of relevant experience may substitute experience for education, where applicable.Enterprise ArchitectureApproximately 15 years of overall IT/technology experience preferred.3–5 years of hands-on Enterprise Architecture experience preferred.Recent hands-on experience developing cloud architecture diagrams and specifications.Recent hands-on experience documenting legacy architecture and modernization/transition architectures.Experience personally developing logical and physical architecture diagrams.Experience developing infrastructure specifications covering compute, network, storage, security, integration, and cloud components.Experience conducting architecture assessments and documenting technical alternatives, risks, costs, dependencies, and implementation considerations.Experience working directly with engineers and technical teams to translate architecture into implementable solutions.Demonstrated experience with financial processing and healthcare claims processing.Experience with Federal Government financial or healthcare systems strongly preferred.Experience with X12 and HL7 in healthcare/financial transaction environments.Experience with IBM Sterling B2B Integrator strongly preferred.Experience with iFAMS or comparable Federal financial management systems strongly preferred.Preferred QualificationsIBM Sterling B2B Integrator certificationiFAMS experience or certificationTOGAF certificationAWS or Azure certificationMuleSoft, JBoss, Oracle Service Bus, or equivalent ESB certificationGenAI / AI Chatbot architecture experienceEnterprise AI integration experienceBPMN experienceData modeling experienceInformatica or other enterprise ETL experienceExperience with hybrid cloud architectureFederal Government or VA experienceHealthcare claims and financial transaction processing experienceKey ResponsibilitiesEnterprise Architecture & StrategyLead enterprise architecture activities across Business, Application, Data, Technology, Cloud, Infrastructure, Security, AI, and Governance domains.Translate business strategy, mission objectives, and operational requirements into actionable technical strategies and enterprise architecture roadmaps.Establish and maintain enterprise architecture principles, standards, design patterns, reference architectures, and technology best practices.Develop and maintain logical and physical architecture models and diagrams supporting enterprise and solution architecture decisions.Conduct architecture reviews and identify opportunities to improve system design, integration, performance, security, scalability, and maintainability.Evaluate architectural alternatives and provide recommendations based on business requirements, technical feasibility, risk, cost, and long-term sustainability.Support legacy-to-cloud modernization strategies, including hybrid cloud architecture and transition planning.Financial Systems & Healthcare ArchitectureApply deep technical knowledge of financial processing, accounting, payroll, financial claims, and healthcare systems to enterprise architecture initiatives.Support architecture and integration involving iFAMS and financial enterprise systems.Design and evaluate healthcare claims processing architectures across on-premises and cloud environments.Support integration of external trading partners and enterprise financial and healthcare systems.Develop and maintain architecture for healthcare transactions and financial processing workflows.API & Enterprise IntegrationDesign API and integration architectures supporting internal systems, external systems, applications, and trading partners.Design integration models for IBM Sterling B2B Integrator supporting healthcare claims and financial transactions.Support X12 and HL7 transaction processing through enterprise integration platforms.Define integration patterns using APIs, messaging, event-driven architectures, and enterprise service bus technologies.Evaluate and integrate technologies such as MuleSoft, Oracle Service Bus, JBoss, or other ESB platforms.Establish standards for API design, integration, security, scalability, and interoperability.Cloud & Technology ArchitectureProvide architecture leadership across AWS, Azure, hybrid cloud, IaaS, PaaS, and SaaS environments.Develop cloud modernization and migration strategies for legacy enterprise systems.Evaluate cloud-native architectures, infrastructure services, application platforms, data platforms, and security controls.Incorporate GenAI, AI Chatbot, and AI-enabled enterprise capabilities into architecture strategies where appropriate.Evaluate technology solutions for scalability, resiliency, security, performance, cost, and maintainability.Architecture GovernanceSupport Enterprise Architecture governance, project intake, solution architecture reviews, and technology governance processes.Support Capital Planning and Investment Control (CPIC) and Exhibit 300-related architecture activities.Conduct architecture assessments covering:Business requirementsTechnical solutionsArchitecture alternativesCost estimatesResource requirementsSecurity considerationsRisksImplementation considerationsSupport governance aligned with applicable Federal architecture frameworks and methodologies.Apply principles from TOGAF, Federal Enterprise Architecture (FEA), Federal Segment Architecture Methodology (FSAM), VAAF, and DoDAF, where applicable.Delivery & LeadershipLead and mentor technical teams while remaining actively engaged in architecture and technical delivery.Collaborate with engineers, product owners, data analysts, security professionals, business partners, and government stakeholders.Work within Agile/Scrum and SAFe delivery environments.Monitor project progress, identify risks, and communicate status, decisions, dependencies, and expected outcomes to stakeholders.Provide constructive technical coaching and guidance to team members.Drive high-quality architecture deliverables within established schedules and deadlines.Produce and maintain detailed technical architecture documentation throughout the project lifecycle.What Makes Someone SuccessfulThe successful candidate will be:A hands-on Enterprise Architect, not solely a governance or documentation architectHighly experienced with complex financial and healthcare systemsComfortable discussing architecture at both executive and engineering levelsAble to translate business requirements into practical technical architectureExperienced with X12, HL7, APIs, trading partners, and enterprise integrationComfortable working across cloud, infrastructure, application, data, security, and AI domainsStrong in written architecture documentation and visual modelingComfortable leading technical teams while collaborating across organizational boundariesDetail-oriented and capable of managing multiple architecture initiatives simultaneouslyAn excellent communicator with strong stakeholder-management skillsBenefits OverviewFathom Management offers full-time employees a comprehensive and competitive benefits package, including:Paid vacation, sick leave, and holidaysMedical, dental, and vision insuranceLife insuranceShort- and long-term disability insurance401(k) retirement plan with company match and immediate vestingMilitary leaveProfessional training and developmentTuition reimbursementEmployee wellness programCommuter benefitsAnd moreEqual Employment OpportunityFathom Management is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All employment decisions are made without regard to race, color, religion, creed, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.