Chatbot Manager Jobs in Austin, TX (NOW HIRING)

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description
As a Software Engineer Intern, you will be placed in one of the technology organizations at Visa and specific assignments will depend on upon your skills sets, interest, and team needs.
We are seeking Software Engineer interns across our Technology organization. As an intern, you will take on meaningful work, engage in out-of-the-box problem solving, and participate in global case challenges and impactful initiatives. You will get the chance to work with multiple teams, systems, and products through a wide variety of data sources. From technology to business, we are looking for people who can innovate, collaborate and bring Visa into the next level of a rapidly evolving digital marketplace.
During the internship, you will work on one or more hands-on projects with the team. Our summer internship also equips you with social and professional networking events and developmental workshops, designed to provide you the resources and training to have an impactful summer.
Some examples of previous summer intern projects:

• Self-serve deployment of Kafka clusters using Docker and Kubernetes with auto scale up capability

• Creating a natural language Chatbot for searching CDISI knowledge base

• Developing a prototype that would automate payments at gas stations

• Automating process for removing duplicate compromised account numbers using low latency algorithms

• Improving the usage of Visa Checkout across all mobile and web devices

• Developing testing tools to identify errors in internal systems

• Creating visual monitoring tools to uncover transaction errors

• Analyze, design, code and unit test software solutions and enhancements for an application that applies business logic and routes digital currency of global transactions

• Develop a robust app factory to be used to create hundreds of mobile banking applications for iOS and Android with a single click

• Implementation of a single development lifecycle, from Analysis and Design, Build, QA, Security, and Deployment. Begin to learn best and secure coding practices and standards

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Qualifications
Basic Qualifications

• Students pursuing a Bachelor's degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business or a related field, graduating December 2027 - August 2028.

• Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications that demonstrate professional judgment.

Preferred Qualifications

• Proficiency in at least one programming language or technology including, but not limited, to Java, C/C++, C#, .NET, python, Javascript, HTML

• Experience with Write utilities / automation tools using Selenium, Java, REST, Python, Groovy, and more

• Familiarity with software testing principles

• Solid understanding of software engineering concepts and methodologies

• Document process, designs, test results, and analysis

• Lead root cause analysis and track defect resolution to completion

• Review and provide feedback on development code, test designs and test cases

• Strong ability to collaborate

• Highly driven, resourceful and results oriented

• Good team player and excellent interpersonal skills

• Good analytical and problem-solving skills

• Demonstrated ability to lead and navigate through ambiguity

Additional Information
Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.
All Visa roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.
This is a hybrid position: Expectation of days in office will be confirmed by your hiring manager.
U.S. APPLICANTS ONLY: The estimated hourly range for a new hire into this position is $39/hr to $46/hr. The hourly rate may vary depending on job-related factors which may include knowledge, skills, experience, and location.
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. Visa_Talent_Portal