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Chatbot Manager Jobs in Florida (NOW HIRING)

Felix Technologies, Inc.

Technical Program Manager

Miami, FL · On-site

$123K - $159K/yr

Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home ... We are looking for a Technical Program Manager to own the execution layer. This is a high-ownership ...

Comp AI

Senior Technical Product Manager

Aventura, FL · On-site

$170K - $250K/yr

About the Role We're hiring a Senior Technical Product Manager to own a meaningful part of the ... You'll be shaping an AI-native product, not bolting a chatbot onto an old one. * Holding the bar.

Lorikeet

Pitch us a role

Sydney, FL · On-site +1

Not chatbot-tier AI. The kind that actually resolves tickets, gives support teams their time back, and raises the bar for what software can do. We're backed by over $50M USD from QED, Blackbird, and ...

Watershed Ventures

Principal Engineer

Orlando, FL · On-site

$120 - $160/hr

Not a chatbot. Real, deep infrastructure that changes how care gets delivered. We're Series A ... Overseeing the architecture of AI‑powered features (voice agents, clinical workflows), managing ...

New

Foundationhealth

Principal Engineer

Orlando, FL · On-site

$130 - $170/hr

Not a chatbot. Real, deep infrastructure that changes how care gets delivered. We're Series A ... Overseeing the architecture of AI-powered features (voice agents, clinical workflows), managing ...

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Chatbot Manager information

What is the difference between Chatbot Manager vs Chatbot Developer?

AspectChatbot ManagerChatbot Developer
Primary RoleOversees chatbot projects, manages teams, and ensures chatbot performance aligns with business goals.Designs, codes, and implements chatbot functionalities and features.
Required SkillsProject management, communication, understanding of AI and NLP concepts.Programming languages (Python, JavaScript), AI/NLP development skills.
Work EnvironmentTypically in managerial or coordination roles within tech or customer service industries.Hands-on coding and development in software or AI teams.
Common CertificationsProject management certifications, AI/NLP courses.Programming certifications, AI/NLP training.

While a Chatbot Manager oversees the overall chatbot strategy and team, a Chatbot Developer focuses on building and coding the chatbot functionalities. Both roles often collaborate but differ in their core responsibilities and skill sets.

What is a chatbot manager?

A Chatbot Manager is a professional responsible for overseeing the development, deployment, and optimization of chatbots for organizations. They coordinate between technical teams, content creators, and stakeholders to ensure chatbots provide effective customer service, support, or engagement. Their duties include analyzing chatbot performance, managing updates, and implementing improvements based on user feedback and analytics. Chatbot Managers also stay updated with the latest AI and conversational technologies to enhance user experience.

What are some common challenges faced by a chatbot manager when optimizing bot performance, and how are they typically addressed?

A Chatbot Manager often encounters challenges such as ensuring the chatbot accurately understands user intent, maintaining up-to-date responses, and handling complex or ambiguous queries. To address these, managers regularly analyze chat logs for patterns, work closely with data analysts and conversational designers to refine scripts, and implement continuous training for the chatbot using real user data. Collaborating with customer support and product teams helps ensure the bot remains aligned with evolving business needs and delivers consistent, high-quality user experiences.

What are the key skills and qualifications needed to thrive as a chatbot manager?

To thrive as a Chatbot Manager, you need expertise in conversational design, data analysis, and a solid understanding of AI and natural language processing, often backed by a degree in computer science or a related field. Familiarity with chatbot platforms (like Dialogflow or Microsoft Bot Framework), analytics tools, and experience with APIs or scripting languages is typically required. Strong communication, problem-solving, and project management skills help you collaborate across teams and optimize user experiences. These skills are crucial for developing effective, user-friendly chatbots that drive customer engagement and achieve business objectives.
What are the most commonly searched types of Chatbot jobs in Florida? The most popular types of Chatbot jobs in Florida are:
What are popular job titles related to Chatbot Manager jobs in Florida? For Chatbot Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Chatbot Manager jobs in Florida look for? The top searched job categories for Chatbot Manager jobs in Florida are:
What cities in Florida are hiring for Chatbot Manager jobs? Cities in Florida with the most Chatbot Manager job openings:
Chatbot Manager jobs near you
Infographic showing various Chatbot Manager job openings in Florida as of July 2026, with employment types broken down into 72% Full Time, 8% Part Time, and 20% Contract. Highlights an 67% In-person, 6% Hybrid, and 27% Remote job distribution.

Technical Program Manager

Felix Technologies, Inc.

Miami, FL • On-site

$123K - $159K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About Us
At Félix, we\'re building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. 
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn\'t just about the numbers; it\'s a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users\' lives better. We are building the future, today.
About the Role
The Payouts team owns the systems that ensure every dollar we move arrives at its destination safely and efficiently. As we\'ve scaled, so has the complexity of our payout engine. We are looking for a Technical Program Manager to own the execution layer.
This is a high-ownership role for someone energized by operational rigor, data precision, and systematic execution. You\'ll be the connective tissue between Product, Engineering, and Business Operations, catching issues before they cost us, building processes that scale, and ensuring every new capability we ship lands cleanly.
Responsibilities
  • New Integrations: Own the end-to-end integration, testing, and validation of new payout rails, managing the process from kickoff through launch. Whether scoping features for engineering or communicating with external stakeholders, you do whatever it takes to launch integrations quickly without sacrificing quality.
  • Rail & Provider Health: Proactively monitor payment rail status, track changes in provider availability and limits, and escalate issues before they reach users.
  • Disaster Recovery: Lead operational response during outages, coordinating teams, pulling impacted transactions, and driving the network back to steady state.
  • Post-Launch Monitoring: After each new rail or feature ships, set up monitoring, surface issues to Product, and elevate the quality of our product offerings.
  • Ongoing Execution: Own intake of short-turnaround cross-functional requests, scope the work, gather partner documentation, and make tickets engineering-ready.
  • Runbook Documentation: Translate recurring processes into clean SOPs that enable faster incident response and eventual delegation to Operations.

Requirements
  • 2–4+ years of experience in technical program management, product operations, product management, analytics, fintech, technology, or related experience
  • Advanced use of BI tools and strong analytical skills (SQL proficiency is a plus)
  • Energized by process and precision, you break complex problems into repeatable systems
  • Strong verbal and written communication skills
  • Comfortable operating at the intersection of product and engineering: you can read a technical design doc, ask the right questions about API contracts and system dependencies, and hold your own in architecture discussions.
  • Native or professional fluency in Spanish is required, as you will be deep in the weeds of our core user chat experience. High proficiency in English is required for internal collaboration.
  • Emotional Intelligence & Influence: You can lead without formal authority, building relationships and managing stakeholders across diverse departments and cultures.
  • Bias for Action: You prefer a "done" project over a "perfect" plan and move with the urgency a hyper-growth startup requires.
  • These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

What We Offer
  • Competitive salary
  • Initial stock options grant
  • Annual performance bonus
  • Health, dental, and vision plans 
  • 401(k) with an employer match (for US-based employees)
  • Continuous learning opportunities 
  • Unlimited PTO
  • Paid parental leave
  • Empowering opportunities for growth in a dynamic entrepreneurial environment

Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our Privacy Policy.

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