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Chatbot Conversation Designer Jobs (NOW HIRING)

OKX

Principal AI Engineer, Chatbot Development

San Jose, CA · On-site

$313K - $450K/yr

Lead the design, development, and lifecycle management for conversational Chatbots products for ... Hands-on experience designing multi-tier intent routing and training classifiers for high-accuracy ...

DraftKings

Customer Experience AI Associate

Las Vegas, NV · On-site

$13.75 - $19/hr

Own the end-to-end chatbot and AI Agent experience, designing new conversation flows and optimizing existing journeys to improve resolution rates, customer outcomes, and customer satisfaction.

DraftKings

Customer Experience AI Associate

Boston, MA · On-site

$15.75 - $21.75/hr

Own the end-to-end chatbot and AI Agent experience, designing new conversation flows and optimizing existing journeys to improve resolution rates, customer outcomes, and customer satisfaction.

Kanak Elite Services Inc

IVR Chatbot Developer

Newark, NJ · On-site

The ideal candidate has experience with complex projects (we are designing intuitive solutions that ... Self-Service, API, Conversational Bot * Minimum 3 to 5 years development experience implementing ...

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Judge Group, Inc.

UX Designer - IV

Manhattan, NY · On-site

Expertise in Conversational Channels: Chatbot, IVR, SMS, Assisted and other similar. * A portfolio of UX design work from pencil and whiteboard to wireframes and prototypes (blog, Dribbble, Github ...

Danta Technologies

ServiceNow Technical Architect

$73 - $91.75/hr

Topic design, Conversational flows, Backend orchestration • Glide API (JavaScript) • Flow Designer & Integration Hub • REST API integrations • End-to-end solution design for chatbot-driven ...

Guru Schools

Sr.AI Developer

Northbrook, IL · On-site

$56 - $73.75/hr

... designing, developing, and implementing AI-powered chatbot and AI agent solutions, with a strong focus on end-to-end conversation orchestration, enterprise integrations, and customer experience ...

United IT Solutions

Sr. Python Developer

Austin, TX · On-site

$120K - $162K/yr

... designing scalable, asynchronous systems for real-time message processing and conversational AI ... time messaging and chatbot responsiveness. Understand and apply concepts like event loops ...

United IT

Sr. Python Developer

Austin, TX · On-site

$120K - $162K/yr

... designing scalable, asynchronous systems for real-time message processing and conversational AI ... time messaging and chatbot responsiveness. Understand and apply concepts like event loops ...

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Chatbot Conversation Designer information

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How much do chatbot conversation designer jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for chatbot conversation designer in the United States is $40.48, according to ZipRecruiter salary data. Most workers in this role earn between $34.62 and $50.24 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Chatbot Conversation Designer?

As a Chatbot Conversation Designer, your daily tasks often include crafting and refining conversational flows, writing dialogue scripts, and testing chatbot interactions to ensure they feel natural and user-friendly. You will collaborate closely with developers, product managers, and UX researchers to align chatbot functionality with user needs and company objectives. Regularly reviewing user feedback and analytics is also important for optimizing the chatbot's effectiveness. Expect a mix of creative writing, technical problem-solving, and teamwork in your everyday work, making each day both diverse and rewarding.

What are the key skills and qualifications needed to thrive in the Chatbot Conversation Designer position, and why are they important?

To thrive as a Chatbot Conversation Designer, you need strong skills in UX writing, linguistics, and an understanding of user experience principles, usually backed by a degree in communications, design, or a related field. Familiarity with chatbot development platforms (like Dialogflow, Microsoft Bot Framework, or Rasa) and knowledge of scripting or markup languages are commonly required. Creativity, attention to detail, empathy, and the ability to collaborate across multidisciplinary teams will help you excel in this role. These skills ensure that chatbot interactions are natural, effective, and aligned with business goals, directly impacting user satisfaction and engagement.

What is a Chatbot Conversation Designer job?

A Chatbot Conversation Designer is responsible for creating natural and engaging conversations between users and AI-powered chatbots. They design dialogue flows, craft responses, and ensure the chatbot aligns with user needs and business goals. This role involves understanding user behavior, writing conversational scripts, and optimizing chatbot interactions based on feedback and data. Strong skills in UX writing, AI training, and conversation modeling are essential for success in this field.

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What are the most commonly searched types of Chatbot Conversation Designer jobs? The most popular types of Chatbot Conversation Designer jobs are:
What states have the most Chatbot Conversation Designer jobs? States with the most job openings for Chatbot Conversation Designer jobs include:
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Chatbot Conversation Designer jobs near you
Infographic showing various Chatbot Conversation Designer job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Temporary. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $84,203 per year, or $40.5 per hour.

Principal AI Engineer, Chatbot Development

OKX

San Jose, CA • On-site

Full-time

Posted 28 days ago

Key responsibilities

  • Lead the design, development, and lifecycle management for conversational Chatbot products for enterprise and consumer use cases.

  • Drive experimentation, simulations, and continuous learning pipelines for Chatbot performance optimization.

  • Ensure system scalability, security, and regulatory compliance of AI-powered solutions in the crypto exchange domain.

Job description

Job Summary:
OKX is a leading crypto exchange and developer of OKX Wallet, providing access to crypto trading and decentralized applications. The Principal AI Engineer will lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems for both enterprise and consumer use cases.
Responsibilities:
• Lead the design, development, and lifecycle management for conversational Chatbots products for enterprise and consumer use cases.
• Drive experimentation, simulations, and continuous learning pipelines for Chatbot performance optimization.
• Design multi-level intent routing, classifier training, and fallback strategies.
• Building dialogue quality evaluation systems.
• Drive automated bad-case discovery, A/B testing, and continuous iteration loops.
• Ensure system scalability, security, and regulatory compliance of AI-powered solutions in the crypto exchange domain.
Qualifications:
Required:
• PhD or Master's in Computer Science, AI, Machine Learning, or related field with at least 10 years of industry experience.
• Deep understanding of the engineering complexity behind industrial dialogue systems, including orchestration layers, intent classification, policy control, and fallback strategies.
• Proven experience deploying large-scale conversational products (To Business or To Consumer) in production environments.
• Hands-on experience designing multi-tier intent routing and training classifiers for high-accuracy task allocation.
• Experience building structured dialogue evaluation frameworks (automatic metrics, LLM-as-judge, human review systems, etc.).
• Strong experience driving automated bad-case discovery, logging systems, experiment design, and A/B testing frameworks.
Preferred:
• Experience in top-tier AI labs or Tech industry leaders
• Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage
• Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed
Company:
At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. Founded in 2017, the company is headquartered in Mahé, SYC, with a team of 1001-5000 employees. The company is currently Late Stage.

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