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Chatbot Conversation Designer Jobs (NOW HIRING)

GM Financial

Conversation Designer II

Arlington, TX · Hybrid

Experience in AI, chatbot/IVR strategy, conversation design, and optimization * Knowledge of ... Bilingual a plus (English + Spanish) Experience * 3-5 years of experience designing and writing ...

GM Financial

Conversation Designer II

Arlington, TX · On-site

As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR ... Own and continuously improve the overall chatbot/IVR design and user experience, using a variety of ...

Checkr

AI Conversation Designer

Denver, CO

About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join ... What you bring * 3-5 years of experience in conversational AI, knowledge management, chatbot ...

Checkr

AI Conversation Designer

Denver, CO · On-site

$90K - $112K/yr

About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join ... What you bring * 3-5 years of experience in conversational AI, knowledge management, chatbot ...

SmartIPlace

AI Chatbot Developer[Remote]

Columbus, OH · Remote

... Designing conversational flows that provide a seamless and intuitive user experience. Strong focus on making the chatbot interactions as human-like and engaging as possible. · Analyzing chatbot ...

Elite WorkForce Inc

AI Chatbot Developer at OH

OH · Remote

AI Chatbot Developer Location: Online (Locals preferred) Client: State of Ohio Duration: 12+ Months ... This role involves designing conversational interfaces, integrating with various software ...

Interon IT Solutions

IBM Watson Developer

Hartford, CT · On-site

Collaborating with user interface designers and backend application integration teams to understand ... chatbot solutions with multiple platforms. * Enhancing user effectiveness of the conversational ...

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How much do chatbot conversation designer jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for chatbot conversation designer in the United States is $40.48, according to ZipRecruiter salary data. Most workers in this role earn between $34.62 and $50.24 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Chatbot Conversation Designer?

As a Chatbot Conversation Designer, your daily tasks often include crafting and refining conversational flows, writing dialogue scripts, and testing chatbot interactions to ensure they feel natural and user-friendly. You will collaborate closely with developers, product managers, and UX researchers to align chatbot functionality with user needs and company objectives. Regularly reviewing user feedback and analytics is also important for optimizing the chatbot's effectiveness. Expect a mix of creative writing, technical problem-solving, and teamwork in your everyday work, making each day both diverse and rewarding.

What are the key skills and qualifications needed to thrive in the Chatbot Conversation Designer position, and why are they important?

To thrive as a Chatbot Conversation Designer, you need strong skills in UX writing, linguistics, and an understanding of user experience principles, usually backed by a degree in communications, design, or a related field. Familiarity with chatbot development platforms (like Dialogflow, Microsoft Bot Framework, or Rasa) and knowledge of scripting or markup languages are commonly required. Creativity, attention to detail, empathy, and the ability to collaborate across multidisciplinary teams will help you excel in this role. These skills ensure that chatbot interactions are natural, effective, and aligned with business goals, directly impacting user satisfaction and engagement.

What is a Chatbot Conversation Designer job?

A Chatbot Conversation Designer is responsible for creating natural and engaging conversations between users and AI-powered chatbots. They design dialogue flows, craft responses, and ensure the chatbot aligns with user needs and business goals. This role involves understanding user behavior, writing conversational scripts, and optimizing chatbot interactions based on feedback and data. Strong skills in UX writing, AI training, and conversation modeling are essential for success in this field.

More about Chatbot Conversation Designer jobs
What are the most commonly searched types of Chatbot Conversation Designer jobs? The most popular types of Chatbot Conversation Designer jobs are:
What states have the most Chatbot Conversation Designer jobs? States with the most job openings for Chatbot Conversation Designer jobs include:
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Chatbot Conversation Designer jobs near you
Infographic showing various Chatbot Conversation Designer job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Temporary. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $84,203 per year, or $40.5 per hour.
Conversation Designer II

Conversation Designer II

GM Financial

Arlington, TX • Hybrid

Full-time

Retirement

Posted 22 days ago

GM Financial rating

7.9

Company rating: 7.9 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

63rd of 146 rated vehicle equipment hire

Job description

Why GM Financial Technology
Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

What makes you an ideal candidate?

  • Understanding and experience with design technologies and platforms such as Voiceflow, IBM Watson, Genesys, etc. 
  • Experience in AI, chatbot/IVR strategy, conversation design, and optimization 
  • Knowledge of Natural Language Processing and Prompt Engineering
  • Familiar with Agile principles and able to work effectively with cross-functional teams. 
  • Exceptional UX writing for messaging and voice, with ability to adapt tone and style for conversational interfaces verses traditional marketing
  • Adaptability to accommodate constantly changing priorities
  • Self-motivated, positive attitude, quick to learn and a growth-oriented mindset
  • Strong interpersonal skills for effective collaboration and communicating technical requirements and solutions to a variety of audiences
  • Contact center and/or customer service experience a plus
  • Bilingual a plus (English + Spanish)
     

Experience

  • 3-5 years of experience designing and writing natural dialog flows for AI, machine learning, or chatbot tools required
  • High School Diploma or equivalent required
  • Bachelor's Degree in related field or equivalent work experience required

Licenses and Certifications

  • Certification in conversation design or UX design preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.


Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.


Compensation: Competitive pay and bonus eligibility.


Work Life Balance: Hybrid work environment, 2-days a week in Arlington, TX or Las Colinas, TX office.


NOTE: We are unable to consider candidates who require visa sponsorship for this position.


This position is not open to agency submissions

#LI-Hybrid

#LI-MH1

#GMFJobs

About the role: 

As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ensure seamless interactions utilizing best practices in user-centered design. This role involves leading projects with Product Owners, collaborating with designers, researchers, developers, and business stakeholders to craft voice and messaging strategies. Ideal candidates bring expertise in voice interaction, information design, analytics, and user research, along with a passion for creating meaningful and impactful customer experiences.

In this role you will:

  • Own and continuously improve the overall chatbot/IVR design and user experience, using a variety of metrics and data-driven insights
  • Participate across all product phases: discovery, delivery, and iteration\
  • Lead collaborative design reviews with the product team to ensure user-centric solutions.
  • Delivers in a fast-paced, collaborative agile environment
  • Practices holistic experience design
  • Gathers a deep understanding of product business requirements, customer behavior, and technical limitations
  • Present and advocate for user-centered design and effectively articulate design decisions 
     

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