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Chatbot Conversation Designer Jobs (NOW HIRING)

Checkr

AI Conversation Designer

Denver, CO · On-site

About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join ... What you bring * 3-5 years of experience in conversational AI, knowledge management, chatbot ...

Checkr

AI Conversation Designer

Denver, CO · On-site

$90K - $112K/yr

About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join ... What you bring * 3-5 years of experience in conversational AI, knowledge management, chatbot ...

SurveyMonkey

Manager, Knowledge Systems & Automation

$101K - $119K/yr

Chatbot & Conversational Design: Oversee continuous chatbot improvements by leading conversational designers to optimize intents, flows, and routing. The goal is to resolve high-volume, low-value ...

SmartIPlace

AI Chatbot Developer[Remote]

Columbus, OH · Remote

... Designing conversational flows that provide a seamless and intuitive user experience. Strong focus on making the chatbot interactions as human-like and engaging as possible. · Analyzing chatbot ...

Elite WorkForce Inc

AI Chatbot Developer at OH

OH · Remote

AI Chatbot Developer Location: Online (Locals preferred) Client: State of Ohio Duration: 12+ Months ... This role involves designing conversational interfaces, integrating with various software ...

UKG, Inc.

Lead UI & UX Designer

Lowell, MA · On-site

Role Overview As a Conversation Designer on the AI Design Systems team, you will translate AI ... This is not a traditional chatbot space. We are defining how AI operates inside high-stakes HCM ...

Gordon Food Service

... designing ... conversation flows, content creation for chatbot & voice experiences, and optimizing product ...

Interon IT Solutions

IBM Watson Developer

Hartford, CT · On-site

Collaborating with user interface designers and backend application integration teams to understand ... chatbot solutions with multiple platforms. * Enhancing user effectiveness of the conversational ...

Productive Playhouse

AI Chatbot Evaluator

San Francisco, CA · On-site +1

$22.50 - $45/hr

Participants will use their existing personal accounts and conversation history to engage with ... Disclaimer The provided is designed to convey information essential to understanding the scope of ...

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How much do chatbot conversation designer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for chatbot conversation designer in the United States is $40.48, according to ZipRecruiter salary data. Most workers in this role earn between $34.62 and $50.24 per hour, depending on experience, location, and employer.

What is a Chatbot Conversation Designer job?

A Chatbot Conversation Designer is responsible for creating natural and engaging conversations between users and AI-powered chatbots. They design dialogue flows, craft responses, and ensure the chatbot aligns with user needs and business goals. This role involves understanding user behavior, writing conversational scripts, and optimizing chatbot interactions based on feedback and data. Strong skills in UX writing, AI training, and conversation modeling are essential for success in this field.

What are the key skills and qualifications needed to thrive in the Chatbot Conversation Designer position, and why are they important?

To thrive as a Chatbot Conversation Designer, you need strong skills in UX writing, linguistics, and an understanding of user experience principles, usually backed by a degree in communications, design, or a related field. Familiarity with chatbot development platforms (like Dialogflow, Microsoft Bot Framework, or Rasa) and knowledge of scripting or markup languages are commonly required. Creativity, attention to detail, empathy, and the ability to collaborate across multidisciplinary teams will help you excel in this role. These skills ensure that chatbot interactions are natural, effective, and aligned with business goals, directly impacting user satisfaction and engagement.

What are the typical daily responsibilities of a Chatbot Conversation Designer?

As a Chatbot Conversation Designer, your daily tasks often include crafting and refining conversational flows, writing dialogue scripts, and testing chatbot interactions to ensure they feel natural and user-friendly. You will collaborate closely with developers, product managers, and UX researchers to align chatbot functionality with user needs and company objectives. Regularly reviewing user feedback and analytics is also important for optimizing the chatbot's effectiveness. Expect a mix of creative writing, technical problem-solving, and teamwork in your everyday work, making each day both diverse and rewarding.
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Chatbot Conversation Designer jobs near you
Infographic showing various Chatbot Conversation Designer job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $84,203 per year, or $40.5 per hour.
AI Conversation Designer

AI Conversation Designer

Checkr

Denver, CO • On-site

Other

Posted 11 days ago

Job description

About the team/role

We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.

What you'll do

  • Lead the development, optimization, and ongoing management of conversational AI agents across modalities, ensuring consistent performance and user experience.
  • Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
  • Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
  • Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
  • Develop and maintain comprehensive documentation for AI agent workflows and processes.
  • Monitor and troubleshoot AI agent behavior, diagnosing issues across conversation flows and escalating technical issues as needed.
  • Implement and iterate on dynamic response content, including conditional logic, personalization, and multimedia elements within conversational interfaces.
  • Lead special projects as required to support evolving AI capabilities and business needs.

What you bring

  • 3-5 years of experience in conversational AI, knowledge management, chatbot administration, or similar roles managing customer-facing digital channels.
  • Hands-on experience with conversational AI platforms and understanding of NLU/NLP concepts.
  • Proficiency in conversation design principles, including intent mapping, utterance training, and fallback strategies.
  • Strong analytical skills with the ability to interpret conversation logs, performance dashboards, and customer feedback to drive optimization.
  • Excellent written communication skills and ability to craft clear, concise bot responses for diverse audiences.
  • Proven ability to collaborate cross-functionally and translate business requirements into actionable solutions.
  • Comfort navigating ambiguity and managing multiple priorities in a fast-paced environment.
  • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

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