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Chatbot Administrator Jobs (NOW HIRING)

Forhyre

Test Automation - Manager

New York, NY

$50.25 - $66.50/hr

... Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT), PS Testing, Rest Assured, RPA Testing, SOAP UI, Voice bot/IVR ...

Saic

IT Training Specialist

Kings Point, NY · On-site

$40K - $80K/yr

Track mandatory training compliance and reporting. * Assist in developing AI chatbot solutions for ... Teamwork Administrator Associate (MS-300 / MS-301). Target salary range: $40,001 - $80,000. The ...

Forhyre

Test Automation - Manager

New York, NY

$50.25 - $66.50/hr

... Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT), PS Testing, Rest Assured, RPA Testing, SOAP UI, Voice bot/IVR ...

Forhyre

OH

$44.50 - $58.75/hr

... Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT), PS Testing, Rest Assured, RPA Testing, SOAP UI, Voice bot/IVR ...

Forhyre

Test Automation - Manager

Phoenix, AZ · On-site

$45.75 - $60.25/hr

... Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT), PS Testing, Rest Assured, RPA Testing, SOAP UI, Voice bot/IVR ...

SAIC

IT Training Specialist

Kings Point, NY · On-site

$80K - $120K/yr

Track mandatory training compliance and reporting. * Assist in developing AI chatbot solutions for ... Teamwork Administrator Associate (MS-300 / MS-301). Target salary range: $80,001 - $120,000. The ...

Empower AI Inc.

Technology Manager

$105K/yr

Implement and manage intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD/CTI, CRM, KM, and ... Salesforce Certified Administrator and/or Salesforce Certified Technical Architect * Certified CRM ...

Empower AI

$163K/yr

Implement and manage intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD/CTI, CRM, KM, and ... Salesforce Certified Administrator and/or Salesforce Certified Technical Architect * Certified CRM ...

Empower AI Inc.

Technology Manager

$163K/yr

Implement and manage intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD/CTI, CRM, KM, and ... Salesforce Certified Administrator and/or Salesforce Certified Technical Architect * Certified CRM ...

Empower AI Inc.

Technology Manager

$163K/yr

Implement and manage intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD/CTI, CRM, KM, and ... Salesforce Certified Administrator and/or Salesforce Certified Technical Architect * Certified CRM ...

SAIC

IT Training Specialist

Kings Point, NY · On-site

$80K - $120K/yr

Track mandatory training compliance and reporting. * Assist in developing AI chatbot solutions for ... Teamwork Administrator Associate (MS-300 / MS-301). Target salary range: $80,001 - $120,000. The ...

Penn Interactive

CX Manager, AI Optimization

$137K/yr

... chatbot and agent-assist (CoPilot) functionality, to drive improved customer outcomes, operational efficiency, and self-service adoption. * Administer and optimize the Zendesk Support platform ...

SAIC

IT Training Specialist

Kings Point, NY · On-site

$80K - $120K/yr

Track mandatory training compliance and reporting. * Assist in developing AI chatbot solutions for ... Teamwork Administrator Associate (MS-300 / MS-301). Target salary range: $80,001 - $120,000. The ...

benefitsonus

$15.75 - $21/hr

AI chatbot-assisted selling platforms Benefits & Culture Highlights * 100% remote work with ... admin overhead. #J-18808-Ljbffr

RIT Solutions, Inc.

Salesforce Agentforce

Hartford, CT · On-site

$56 - $74.25/hr

... Admin experience with SalesForce Technologies Salesforce CRM, Apex Language, Apex Classes, Apex ... CISCO, Chatbot etc. Company : Jobdiva Job Portal: Recruitment (contingency search and campus ...

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Chatbot Administrator information

What is a chatbot administrator?

A Chatbot Administrator is a professional responsible for managing, configuring, and optimizing chatbot systems within an organization. Their duties include overseeing chatbot performance, updating conversational scripts, monitoring user interactions, and troubleshooting technical issues. They collaborate with developers, customer service teams, and stakeholders to ensure the chatbot delivers accurate and helpful responses. Additionally, they analyze usage data to improve the chatbot's effectiveness and user experience.

What are some common challenges a chatbot administrator faces when managing large-scale deployments?

One of the main challenges Chatbot Administrators encounter in large-scale deployments is ensuring consistent chatbot performance across various platforms and user bases. They must monitor and fine-tune natural language understanding (NLU) models to reduce misinterpretations and optimize user satisfaction. Administrators also regularly address integration issues with other enterprise systems and handle escalations when the chatbot cannot resolve complex queries. Collaborating closely with IT, customer support, and data teams is essential to ensure the chatbot evolves and remains effective as business needs change.

What are the key skills and qualifications needed to thrive as a chatbot administrator, and why are they important?

To thrive as a Chatbot Administrator, you need a solid grounding in computer science, experience with conversational AI platforms, and familiarity with scripting or programming languages. Knowledge of chatbot development tools such as Dialogflow, Microsoft Bot Framework, or Rasa, as well as experience with analytics dashboards, is typically required. Strong problem-solving skills, attention to detail, and effective communication abilities help ensure chatbots meet user needs and business objectives. These skills are crucial for building, maintaining, and optimizing chatbots that deliver seamless automated support and positive user experiences.

What is the difference between Chatbot Administrator vs Chatbot Developer?

AspectChatbot AdministratorChatbot Developer
Required SkillsBasic scripting, platform management, troubleshootingProgramming, AI integration, coding
CertificationsPlatform-specific certifications, customer serviceProgramming languages, AI/ML certifications
Work EnvironmentCustomer support, platform managementSoftware development, coding environments
Industry UsageBusiness operations, customer service teamsTech companies, AI development firms

While both roles involve working with chatbots, the Chatbot Administrator focuses on managing and maintaining chatbot platforms, ensuring smooth operation and user support. In contrast, the Chatbot Developer is responsible for creating, coding, and enhancing chatbot functionalities through programming and AI integration.

How do you become a Chatbot Administrator?

To become a Chatbot Administrator, candidates typically need a background in information technology, experience with chatbot platforms or AI tools, and skills in scripting or programming languages such as Python or JavaScript. Earning relevant certifications in chatbot development or AI can enhance job prospects, and familiarity with customer service processes is often beneficial.

What states have the most Chatbot Administrator jobs?

States with the most job openings for Chatbot Administrator jobs include:

What are popular job titles related to Chatbot Administrator jobs?

For Chatbot Administrator jobs, the most frequently searched job titles are:

Infographic showing various Chatbot Administrator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Test Automation - Manager

New York, NY

Forhyre
1 - 10 employees
Learn more about Forhyreexternal

$50.25 - $66.50/hr

Full-time

Re-posted 18 days ago

Job description

We are currently seeking a highly skilled and experienced Test Automation Manager.

As the Test Automation Manager, you will be responsible for leading and managing our automation testing efforts. Your extensive experience in automation testing, along with your proficiency in various automation tools and frameworks, will be essential in ensuring the quality and efficiency of our software testing processes.

Responsibilities:

  1. Lead and manage the test automation team, providing guidance and support in implementing effective automation strategies.
  2. Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA Testing, SAP Worksoft, Service Now, Talos, Test complete, Tosca, UFT, Voice bot/IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT), PS Testing, Rest Assured, RPA Testing, SOAP UI, Voice bot/IVR Testing, Web services Testing-SOAP UI.
  3. Utilize your expertise in Karate framework to build and enhance automation testing capabilities.
  4. Collaborate with cross-functional teams to analyze software requirements and design test cases accordingly.
  5. Drive the adoption of best software engineering practices including CI/CD and automated testing.
  6. Stay updated with the latest advancements in automation testing tools and platforms.
  7. Provide leadership in innovation and adoption of leading test platforms/solutions.
  8. Train and mentor team members on automation testing best practices.
  9. Monitor and report on the progress and performance of automation testing activities.

Requirements:

  1. 8-12 years of experience in automated testing, with at least 5 years focused specifically on automation testing.
  2. Proficiency in building automation frameworks and writing automation test scripts using Java.
  3. Strong understanding of Java/J2EE development to design, implement, and triage defects or issues.
  4. Expertise in Karate framework is mandatory.
  5. Familiarity with leading tools such as Maven, Jenkins, Bitbucket/Git Repos.
  6. Proven ability to build automation testing frameworks from scratch using tools like Karate, Selenium, Cucumber, Rest Assured, etc.
  7. Solid understanding of good software engineering practices including CI/CD and automated testing.
  8. Excellent problem-solving skills and attention to detail.
  9. Strong leadership abilities and the ability to effectively manage a team.

If you are a highly motivated and experienced Test Automation Manager looking for an exciting opportunity in an innovative environment, we encourage you to apply. Please submit your resume and cover letter outlining your relevant experience and qualifications.