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Chatbot Customer Jobs (NOW HIRING)

RIT Solutions, Inc.

Chatbot Engineer

Tampa, FL · On-site

The role involves implementing conversation flows, automating test cases, and optimizing chatbot performance to enhance customer interactions. Responsibilities : • Design, develop, and maintain ...

Redfish Recruiting

Chatbot Engineer

... with CRM systems, databases, and other enterprise tools. - Ability to design conversation flows and optimize user interactions. .- Experience in training and refining chatbot models for better ...

Triveni IT

AI/Chatbot Developer

Princeton, NJ · On-site

At a minimum, the candidate needs to have 2 years of experience or 2 real customer projects in the AI System/Chatbot space. * Having a programming background is a must in Java or full-stack * Having ...

SmartIPlace

AI Chatbot Developer[Remote]

Columbus, OH · Remote

The goal is to create AI and M365 applications that are innovative and help to improve customer experience and worker efficiency. For AI Chatbots, this means creating a chatbot experience that is not ...

Donato Technologies, Inc

IVR Chatbot

Newark, NJ · On-site

IVR Chatbot Developer (Genesys focus) · Minimum 3-5 years development experience implementing self ... based on customer treatment strategies. · Thorough understanding of Genesys Framework and ...

Honeybook

... customers) and our Support Specialists. You'll own the strategy and execution of our support ... As chatbot resolution matures, you'll set the strategy for how we prioritize and structure content ...

Teklead Corp.

Sr Chatbot Engineer

Westlake Village, CA · On-site

$68 - $78/hr

Requirements :: • 2+ years experience with Chatbot and RAG Application Development • 2+ years ... Our success and reputation are supported by long-lasting client relationships, exceptional customer ...

Paradigm Senior Services

Customer Support Lead

Miami, FL · On-site

$55K - $65K/yr

Position Snapshot The Customer Support Lead will oversee daily operations within the Customer Support team, ensuring efficient handling of calls, tickets, and chatbot inquiries. This role is ...

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How much do chatbot customer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for chatbot customer in the United States is $78,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $90,000.00 per year, depending on experience, location, and employer.

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Chatbot Engineer

Tampa, FL • On-site

RIT Solutions, Inc.
Recruiting and Staffing Services • 201 - 500 employees
Learn more about RIT Solutions, Inc.external

Full-time

Re-posted 17 days ago

Job description

Job Summary:
RIT Solutions, Inc. is seeking a Chatbot Engineer to design, develop, and maintain chatbot solutions using Conversational AI platforms. The role involves implementing conversation flows, automating test cases, and optimizing chatbot performance to enhance customer interactions.
Responsibilities:
• Design, develop, and maintain chatbot solutions using Conversational AI platforms to enhance self-service interactions throughout the customer journey.
• Implement conversation flows and automated responses that optimize the customer experience.
• Author and automate test cases to ensure chatbots perform accurately and provide consistent, contextually relevant responses.
• Collaborate cross-functionally to prioritize tasks, manage backlogs, and ensure timely delivery of key features aligned with business goals.
• Continuously monitor and optimize chatbot performance using data-driven insights to improve reliability, scalability, and customer satisfaction.
Qualifications:
Required:
• 3-5 years of experience in chatbot development or similar roles within large-scale, customer-facing environments.
• Proven experience in building, deploying, and managing chatbots that enhance customer service efficiency.
• Extensive experience with AWS tools and services, including Amazon Lex for conversational interfaces and Amazon Connect for voice and chat functionalities.
• Familiarity with Conversational AI platforms such as NLX, Dialogflow, Microsoft Bot Framework, Rasa, or IBM Watson Assistant.
• Proficiency in JavaScript for developing interactive chatbot interfaces.
• Advanced Python skills for backend logic, machine learning integration, and enhancing chatbot capabilities.
• Experience with Client models (e.g., TensorFlow, PyTorch, Keras) and NLP libraries (e.g., spaCy, NLTK, GPT-3) for improving chatbot accuracy and contextual understanding.
• Strong understanding of NLP techniques such as intent recognition, entity extraction, and sentiment analysis.
• Experience with relevant AWS tools and services, including Amazon Lex for personalized customer interactions, and the ability to implement and optimize contact center functionalities with Amazon Connect.
• Experience writing and automating test scripts to ensure chatbot reliability and performance.
Company:
Jobdiva Job Portal: https://www1.jobdiva.com/candidates/myjobs/searchjobsdone.jsp?a=xbjdnwgjodtga1y1im2g881fkkeiwd0775lbvq8yqgps8vb2q36w2vj1ga6xxork&compid=-1 Recruitment (contingency search and campus selection). Founded in 2019, the company is headquartered in Arlington, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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