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Chat Support Jobs in Woonsocket, RI (NOW HIRING)

Myhr

Maintenance Support Specialist

Franklin, MA

$37/hr

Support with repairs, installations, and upkeep of the facility. * Support preventative maintenance program development and implementation. * Interface with production coordinator and manager to ...

Plansee Group

Maintenance Support Specialist

Franklin, MA · On-site

$30 - $37/hr

Support with repairs, installations, and upkeep of the facility. * Support preventative maintenance program development and implementation. * Interface with production coordinator and manager to ...

K2services

Meeting Support Specialist

Boston, MA · On-site

The Meeting Support Specialist will provide training room and event space setups and will float between floors to assist the Floor Hosts with meeting support and provide Audio Visual services as ...

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Showing results 21-40

All JobsChat Support JobsChat Support Jobs in Woonsocket, RI

Chat Support information

See Woonsocket, RI salary details

$13

$24

$42

How much do chat support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for chat support in Woonsocket, RI is $24.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $27.16 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.

What are the most commonly searched types of Chat Support jobs in Woonsocket, RI?

The most popular types of Chat Support jobs in Woonsocket, RI are:

What job categories do people searching Chat Support jobs in Woonsocket, RI look for?

The top searched job categories for Chat Support jobs in Woonsocket, RI are:

What cities near Woonsocket, RI are hiring for Chat Support jobs?

Cities near Woonsocket, RI with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Woonsocket, RI as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $51,916 per year, or $25 per hour.

Family Support Worker - Bilingual English/Spanish

Meeting Street

Providence, RI • On-site

$17.25 - $22/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 24 days ago

Job description

Job Type
Full-time
Description
Looking for a rewarding career that makes a difference in children's lives? Look no further and join the team at Meeting Street! Meeting Street is a special place of learning, where children of all abilities have the opportunities to reach their fullest potential.
Full-time employees receive:
  • Competitive Pay
  • Generous PTO
  • 13 paid holidays
  • Medical, dental, vision and MORE

Meeting Street is currently looking for a Family Support Worker (Bilingual English/Spanish) for Healthy Families America working 40 hours weekly.
Duties:
  • Provide critical support to pregnant women and families with children under the age of 5.
  • Conduct home visits to assess the needs of families, offer guidance, and provide family-centered, strength-based interventions directed at establishing a trusting relationship within families to optimize parent/child relationships.
  • Work directly with Spanish-speaking and English-speaking families with young children to provide family-centered, strength-based interventions directed at establishing a trusting relationship within the family to optimize parent/child relationships.
  • Provide curriculum-based prenatal health and early childhood health and development education to families to promote the child's well-being and safety.
  • Assess additional needs or crisis situations and make referrals to other community resources to support the overall health, safety, and well-being of the family.
  • Maintain a caseload of families by coordinating meetings directly with them in a variety of formats to meet them where they are, including by phone, virtual video chat or in-person.
  • Thoroughly and objectively document the functioning status of families and report data within program deadlines.

Meeting Street believes the dignity of each person is paramount. We recognize that our community's future strength rests firmly on our commitment to our values of respect, compassion, integrity, inclusivity, and excellence. To uphold these commitments, we expect all employees to recognize and properly respond to racism and other forms of injustice.
It is our policy to recruit, hire, train, transfer and promote employees, and to ensure that all other employment practices (i.e. salary and benefits administration, education and training programs, and social and recreational programs) are administered without regard to race, color, religion, marital status, gender, sexual preference or orientation, gender expression or identity, age, national origin or ancestry, legally recognized disability, citizenship status, genetic information, veteran status, military status, socioeconomic background, homelessness or any other characteristic or category protected by law. It is also our policy to protect employees and applicants from any coercion, retaliation or discrimination for filing a complaint or assisting in any investigation pursuant to the equal opportunity laws.
L earn more about us at https://www.meetingstreet.org
Requirements
  • Two years of providing services to and/ or engaging families with infants and toddlers in services. Must have experience working with families with multiple needs.
  • Bachelors degree in Human Services, Child Development, Education or related field, with a minimum of a high school diploma or equivalent, college coursework preferred.
  • Valid CPR and First Aid Training.
  • Preference given to applicants with Growing Great Kids Curriculum or HFA core trainings.
  • Be able to sit, stand and walk continuously throughout the day
  • Bend, stoop, squat, push and pull (10-15% of the time)
  • Kneel and reach above the shoulder level occasionally (1-33% of the time)
  • Utilize the computer and other office equipment (50-75% of the time)
  • Provide own transportation to meet job requirements
  • Driver's license and auto insurance.
  • Bilingual English/Spanish.

Apply