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Chat Support Jobs in Normal, IL (NOW HIRING)

Anders Group

Travel OR RN - $2,430 per week

Normal, IL · On-site

$2.4K/wk

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Showing results 21-40

All JobsChat Support JobsChat Support Jobs in Normal, IL

Chat Support information

See Normal, IL salary details

$14

$25

$43

How much do chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for chat support in Normal, IL is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.74 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.
What are the most commonly searched types of Chat Support jobs in Normal, IL? The most popular types of Chat Support jobs in Normal, IL are:
What job categories do people searching Chat Support jobs in Normal, IL look for? The top searched job categories for Chat Support jobs in Normal, IL are:
What cities near Normal, IL are hiring for Chat Support jobs? Cities near Normal, IL with the most Chat Support job openings:
Chat Support jobs near you
Infographic showing various Chat Support job openings in Normal, IL as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $52,969 per year, or $25.5 per hour.

Travel CT Technologist - $2,468 per week

TRS Healthcare

Hopedale, IL • On-site

$2.4K/wk

Other

Re-posted 8 days ago

Job description

TRS Healthcare is seeking a travel CT Technologist for a travel job in Hopedale, Illinois.

Job Description & Requirements
  • Specialty: CT Technologist
  • Discipline: Allied Health Professional
  • Start Date: ASAP
  • Duration: 13 weeks
  • 40 hours per week
  • Shift: 10 hours, rotating
  • Employment Type: Travel

Looking for a great Travel CT Technologist Job in Hopedale, Illinois? TRS Healthcare posted this CT Technologist Travel Allied Health Job that offers 40 hours a week for 13 weeks in Hopedale, Illinois.

Vivian Health provides transparent Travel CT Technologist Salary information and unbiased reviews from leading Travel Allied Health Agencies across the United States, so you can compare travel opportunities matching your desired criteria.

With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single Reusable Profile to find your ideal job faster and easier than ever.

The details for this Travel CT Technologist Job are:

  • Specialty: CT Technologist
  • Job Location: Hopedale, Illinois
  • Travel Allied Health Salary: $2,468/week
  • Start Date: ASAP
  • Assignment Length: 13 weeks
  • Total Hours Per Week: 40 weekly
  • Shift Breakdown: 4x10 hrs
  • Shift: 10 hours, rotating

TRS Healthcare Job ID #1467867. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Radiology - CT Scan CT Tech

About TRS Healthcare

TRS Healthcare has been a leader in the healthcare staffing industry for over 25 years, providing exceptional career opportunities for travel nurses and allied health professionals.

An RN-founded, woman-owned company, TRS Healthcare has team members in all 50 states. We recruit and support registered nurses, licensed practical nurses, surgical technicians, respiratory therapists, imaging technologists, laboratory specialists, and other experienced nursing and allied healthcare professionals.

We staff hundreds of healthcare facilities across the U.S. in urban, rural, and underserved areas, including multi-state hospital systems, critical access hospitals, rural community hospitals, long-term care facilities, trauma centers, standalone clinics, and more.

Learn more about TRS Healthcare attrshealthcare.com.

TRS Healthcare logo

About TRS Healthcare

Sourced by ZipRecruiter

For over 25 years, TRS has been committed to giving our nurses the support and opportunities they need to reach their goals, whether they are financial, career-oriented, or geographical. We’re here to help you achieve success, every step of the way!

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Springdale, AR, US

Year founded

1996

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