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Chat Support Jobs in Edmond, OK (NOW HIRING)

LHH US

Customer Service Manager

Oklahoma City, OK · On-site

$90K - $95K/yr

... live chat support. * Develop and improve customer service processes to enhance efficiency and customer satisfaction. * Track key performance metrics and recommend improvements where needed.

LHH US

Customer Service Manager

Oklahoma City, OK

$90K - $95K/yr

... live chat support. * Develop and improve customer service processes to enhance efficiency and customer satisfaction. * Track key performance metrics and recommend improvements where needed.

Teleflora

POS Support Technician

Oklahoma City, OK

$20 - $27.50/hr

This entry level, fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware.

Gemini

Customer Support Specialist

El Reno, OK · On-site

$16 - $19/hr

... supporting the organization's commitment to quality service. DUTIES AND RESPONSIBILITIES ... Respond to customer inquiries via telephone, email, chat, and/or in person in a professional and ...

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All JobsChat Support JobsChat Support Jobs in Edmond, OK

Chat Support information

See Edmond, OK salary details

$13

$23

$40

How much do chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for chat support in Edmond, OK is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $25.62 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Edmond, OK?

The most popular types of Chat Support jobs in Edmond, OK are:

What are popular job titles related to Chat Support jobs in Edmond, OK?

For Chat Support jobs in Edmond, OK, the most frequently searched job titles are:

What job categories do people searching Chat Support jobs in Edmond, OK look for?

The top searched job categories for Chat Support jobs in Edmond, OK are:

What cities near Edmond, OK are hiring for Chat Support jobs?

Cities near Edmond, OK with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Edmond, OK as of August 2026, with employment types broken down into 100% Full Time. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $48,304 per year, or $23.2 per hour.

Customer Service Manager

LHH US

Oklahoma City, OK • On-site

$90K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

LHH Recruitment Solutions is partnering with a well established growing client in the Oklahoma City, OK area to find an experienced Customer Service Manager to lead and develop a customer support team while driving service excellence and operational efficiency.
The ideal candidate is a hands-on leader who enjoys coaching, mentoring, and developing employees while maintaining a high standard of customer service.
Responsibilities
  • Lead, coach, and develop a team of Customer Service Representatives.
  • Oversee customer service operations, including order entry, customer inquiries, and issue resolution.
  • Partner with supervisors of an established offshore team.
  • Monitor team performance, customer interactions, and call quality to ensure service standards are met.
  • Provide ongoing coaching, training, and performance feedback to team members.
  • Support front-line customer interactions and assist with escalated customer concerns.
  • Drive proactive customer outreach efforts, including renewals, account check-ins, and relationship management.
  • Assist in the implementation and optimization of new customer service channels, including live chat support.
  • Develop and improve customer service processes to enhance efficiency and customer satisfaction.
  • Track key performance metrics and recommend improvements where needed.
Qualifications
  • Bachelor's degree preferred.
  • Previous experience leading or supervising customer service teams.
  • Strong people leadership, coaching, and employee development skills.
  • Experience monitoring calls, providing feedback, and improving team performance.
  • Excellent communication, problem-solving, and relationship-building abilities.
  • Experience in order entry, customer support, or customer operations environments preferred.
  • Ability to manage multiple priorities in a fast-paced environment.
Benefits:
  • Medical, dental, vision insurance
  • 401K Matching
  • Paid time off
If interested in the above position, please apply today.
Pay Details: $90,000.00 to $95,000.00 per year
Search managed by: Jennifer Lansford
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About LHH

Sourced by ZipRecruiter

LHH Recruitment Solutions is a division of the Adecco Group, the world's leading HR Solutions provider and the 7th best workplace in the world. We are an industry leader in temporary and permanent recruitment within accounting and finance. We work with premier clients, from small businesses to Global Fortune 500 companies, and we know that every opening is more than a job, and that every candidate is more than a resume. We work closely with candidates to understand their needs and apply our industry expertise to make matches for clients that drive business results. Our ability to dynamically balance your needs with the right Solutions gives clients and candidates the right fit to succeed. We are an evolving organization and take pride in a culture of trust, where we celebrate diversity, equality and inclusion. We always put our people first, drive a growth mindset and foster a collective spirit. We understand that talent and potential come from every section of society, regardless of gender, race, age, or physical ability. At the Adecco Group, we are committed to making the future work for everyone!

Industry

Human resource programs administration

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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