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Chat Support Jobs in Rhode Island (NOW HIRING)

Zifty.com

Catering Delivery Driver

Newport, RI · On-site

$28/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

Ulta Beauty

Lead Cashier

Smithfield, RI · On-site

$15.50 - $18.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Smithfield, RI · On-site

$15.50 - $18.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Zifty

Catering Delivery Driver

Newport, RI · On-site

$28/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

Ulta Beauty, Inc.

Lead Cashier

Smithfield, RI

$15.50 - $18.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Cranston, RI · On-site

$15.50 - $19/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Cranston, RI · On-site

$15.50 - $19/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Cranston, RI · On-site

$15.50 - $19/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Zifty

Catering Delivery Driver

Newport, RI · On-site

$28/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

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Showing results 21-40

All JobsChat Support JobsChat Support Jobs in Rhode Island

Chat Support information

See Rhode Island salary details

$14

$25

$43

How much do chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for chat support in Rhode Island is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.79 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Rhode Island?

The most popular types of Chat Support jobs in Rhode Island are:

What are popular job titles related to Chat Support jobs in Rhode Island?

For Chat Support jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Chat Support jobs in Rhode Island look for?

The top searched job categories for Chat Support jobs in Rhode Island are:

What cities in Rhode Island are hiring for Chat Support jobs?

Cities in Rhode Island with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,058 per year, or $25.5 per hour.

PROJECT SUPPORT SPECIALIST-JD4

McLaughlin Research Corporation

Newport, RI • On-site

Full-time

Re-posted 7 days ago

Job description

Job Title
PROJECT SUPPORT SPECIALIST-JD4
Location
Newport, RI 02840 US (Primary)
Job Type / Status
Full-Time
Education
Bachelor's Degree
Clearance Level Required
Secret
Job Description
McLaughlin Research Corporation (MRC) is seeking a Project Support Specialist who will support the Naval Undersea Warfare Center in Newport RI. The Naval Undersea Warfare Center (NUWC) is the United States Navy's full-spectrum research, development, test and evaluation, engineering and fleet support center for submarines, autonomous underwater systems, and offensive and defensive weapons systems associated with undersea warfare. The successful candidate must possess excellent communication and interpersonal skills,and should be comfortable working in a fast-paced, schedule-driven environment.
Responsibilities:
  • Responsible for a broad variety of tasking and support for Technical Project Managers and their teams, including preparation, generation, and formatting of reports, presentations, and documentation; maintaining project schedules and tracking action items; managing processes; commitment routing; tracking and reporting; configuration management; scheduling and participating in meetings; recording meeting minutes; support for various initiatives; and other tasks as assigned.
  • Position requires close coordination with the team as well as the ability to independently research and resolve issues.
  • Position also requires communication with and coordination across multiple organizations and with high-ranking personnel.
  • Must be capable of multitasking with precision and maintaining high level of productivity.
  • Strong proficiency in Microsoft Office suite required.
  • Excellent interpersonal and communication skills required.

Bachelor's Degree in a business or technical field
3-5 years professional project management support experience
Job Requirements

Apply