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Chat Assistant Jobs in Rhode Island (NOW HIRING)

Axelon

Client Services Specialist

Johnston, RI · On-site

$17 - $22.50/hr

Provide support to Commercial Banking clients through phone, email, and chat. * Assist customers with Cash Management, ACH, and Commercial Card products and services. * Research client inquiries and ...

Go Spindle

Per-Diem Paraprofessional

Providence, RI

$15.25 - $19.75/hr

Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help ... plans Assist with supervision, mobility, and personal care as needed Help maintain a safe ...

Cargill

Electromechanical Technician I

North Kingstown, RI · On-site

$31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Cargill

Electromechanical Technician I

North Kingstown, RI

$31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Cargill

General Production

North Kingstown, RI

$19.31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job ID 331181 Date posted 08/13/2026 New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. If you do not ...

Cargill

Production Line Lead

North Kingstown, RI

$27.05/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Cargill

Production Line Lead

North Kingstown, RI · On-site

$27.05/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Ulta Beauty

Lead Cashier

Smithfield, RI · On-site

$15.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Smithfield, RI

$15.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Cranston, RI

$15.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty

Lead Cashier

Cranston, RI · On-site

$15.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Smithfield, RI

$15.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Cranston, RI · On-site

$15.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

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Showing results 1-20

All JobsChat JobsChat Assistant JobsChat Assistant Jobs in Rhode Island

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Rhode Island?

The most popular types of Chat jobs in Rhode Island are:

What are popular job titles related to Chat Assistant jobs in Rhode Island?

For Chat Assistant jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Rhode Island look for?

The top searched job categories for Chat Assistant jobs in Rhode Island are:

What cities in Rhode Island are hiring for Chat Assistant jobs?

Cities in Rhode Island with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Rhode Island as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Client Services Specialist

Axelon

Johnston, RI • On-site

$17 - $22.50/hr

Other

Re-posted 18 days ago

Job description

Client Services Specialist (Onsite)

Location: Johnston, RI Hours: 10:30 AM - 7:00 PM (Mon - Fri) | 24/hr Notes: 1. Training in Riverside, RI 2. After training; schedule may change based on business needs

Job Summary

We are seeking a Commercial Operations Specialist to join a fast-paced banking operations team. In this role, you will provide exceptional support to Commercial Banking clients by handling Cash Management, ACH, and Commercial Card inquiries via phone, email, and chat. The ideal candidate has strong customer service skills, banking operations experience, excellent problem-solving abilities, and the ability to thrive in a high-volume environment.

Responsibilities
  • Provide support to Commercial Banking clients through phone, email, and chat.
  • Assist customers with Cash Management, ACH, and Commercial Card products and services.
  • Research client inquiries and educate customers on available banking products and services.
  • Troubleshoot and resolve technical, system, and operational issues while ensuring timely follow-up.
  • Escalate complex issues when appropriate and coordinate with internal teams for resolution.
  • Perform root cause analysis to identify recurring issues and recommend process improvements.
  • Partner with operational support teams to resolve client concerns and improve service delivery.
  • Maintain accurate documentation and provide outstanding customer service.
  • Meet departmental productivity, quality, and service level goals.
  • Proactively communicate potential service issues to management.
Qualifications
  • High School Diploma or GED required.
  • Minimum 5 years of customer service and call center experience.
  • Banking or financial services experience preferred.
  • Strong knowledge of ACH, Cash Management, Commercial Banking, or Commercial Card products is highly preferred.
  • Excellent verbal and written communication skills.
  • Strong phone etiquette and active listening skills.
  • Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Ability to work independently with minimal supervision.
  • Proficient with computers and Microsoft Office applications.
  • High attention to detail and strong organizational skills.
Axelon logo

About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

Social media

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