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Chat Representative Jobs in Provo, UT (NOW HIRING)

Liberty Safe

Customer Service Rep

Payson, UT · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JOB SUMMARY The CSR primary responsibility is to provide customers with professional, efficient ... Troubleshooting and resolving product issues with customers over Phone, Email, and Chat * Provide ...

Helpside

HR Representative

Lindon, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork & mail * Oversee E ...

A+ Garage Doors

Customer Service Representative

Sandy, UT · On-site

$19 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Join A Plus - Where Every Call Opens the Door to a Great Career ... Be the voice of A Plus--support customers by phone, email, and chat, creating exceptional service ...

Helpside

HR Representative

Lindon, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork & mail * Oversee E ...

Helpside

HR Representative

Lindon, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork & mail * Oversee E ...

VASA Fitness

Member Services Representative

Orem, UT

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Member Services team provides customer service to our members via phone, email, and chat. As a Member Services Representative, you will be responsible for providing an uplifting experience to our ...

VASA Fitness

Member Services Representative

Orem, UT

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Member Services team provides customer service to our members via phone, email, and chat. As a Member Services Representative, you will be responsible for providing an uplifting experience to our ...

VASA Fitness

Member Services Representative

Orem, UT · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Member Services team provides customer service to our members via phone, email, and chat. As a Member Services Representative, you will be responsible for providing an uplifting experience to our ...

VASA Fitness

Member Services Representative

Orem, UT · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Member Services team provides customer service to our members via phone, email, and chat. As a Member Services Representative, you will be responsible for providing an uplifting experience to our ...

Purple

Inside Sales Representative

Lehi, UT · On-site

$16 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reporting to the Inside Sales Team Leader, the Inside Sales Representative provides a consultative ... Engage with customer inquiries via phone, chat, and other communication channels. * Build ...

Purple

Inside Sales Representative

Lehi, UT

$16 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reporting to the Inside Sales Team Leader, the Inside Sales Representative provides a consultative ... Engage with customer inquiries via phone, chat, and other communication channels. * Build ...

A Plus Garage Doors

Customer Service Representative

Sandy, UT · On-site

$19 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative | West Valley City, UT Hourly Position | $19-23/hour Do You Thrive ... Be the voice of A Plus -support customers by phone, email, and chat, creating exceptional service ...

SecurityMetrics

Customer Support - French

Orem, UT · On-site

$14.75 - $19/hr

Customer Support Representative SecurityMetrics is looking for experienced Customer Support staff ... Provide basic customer support and account maintenance via phone, email, or chat * Scope customers ...

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Showing results 21-40

All JobsChat Representative JobsChat Representative Jobs in Provo, UT

Chat Representative information

See Provo, UT salary details

$10

$20

$32

How much do chat representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for chat representative in Provo, UT is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.83 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs

What are the most commonly searched types of Chat Representative jobs in Provo, UT?

The most popular types of Chat Representative jobs in Provo, UT are:

What are popular job titles related to Chat Representative jobs in Provo, UT?

For Chat Representative jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Chat Representative jobs in Provo, UT look for?

The top searched job categories for Chat Representative jobs in Provo, UT are:

Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Provo, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,730 per year, or $20.1 per hour.

Customer Service (Customer Experience) Representative

RISE Services, Inc.

Orem, UT • On-site

$14 - $19/hr

Full-time

Re-posted 13 days ago

RISE Services rating

5.0

Company rating: 5.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Customer Experience Specialist (Bilingual Spanish/English Preferred)
Rise Talent Advisors
Location: Orem, UT (on-site)
Schedule: Full-time
Compensation: 20.00/HR
About the Role
Our client, an established direct-sales company based in Orem, is looking for a Customer Experience Specialist to join its team. This is a hands-on, customer-facing role for someone who genuinely enjoys helping people and takes pride in solving problems the first time around.
You will be the voice of the company for its customers and field representatives, handling questions about products, orders, accounts, and the compensation plan. If you like a fast pace, take ownership of your work, and want to be part of a tight-knit team, we want to hear from you.
What You'll Do
  • Respond to customer questions by phone, email, and chat in a timely, professional way.
  • Manage customer accounts and keep records accurate and up to date.
  • Explain products, services, and the compensation plan clearly and confidently.
  • Troubleshoot basic technical issues with products and orders.
  • Partner with other departments to resolve issues and close the loop with the customer.
  • Spot ways to improve the customer experience and share them with leadership.
  • Keep customer satisfaction high through proactive, friendly follow-up.

What You Bring
  • 3+ years in a customer service or customer experience role.
  • Strong communication skills and a calm, steady approach to difficult conversations.
  • Comfortable with Microsoft Office and customer service software.
  • Able to juggle multiple priorities in a fast-paced environment.
  • A real passion for taking care of customers.

Preferred (Not Required)
  • Fluent in both Spanish and English.
  • Experience supporting customers or field reps at a direct-sales or MLM company.

How to Apply
Submit your resume along with a short note on your relevant experience and why this role is a fit. Applications are reviewed by Rise Talent Advisors; qualified candidates will be introduced to the hiring company. We look forward to hearing from you.
Rise Talent Advisors|risehiring.com

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