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Remote Amazon Customer Service Jobs in Provo, UT

Entrata

Insurance Customer Service Representative

Lehi, UT · On-site +1

$17.45 - $27.31/hr

Previous customer service experience in the insurance sector * Intermediate knowledge of insurance ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

HMG Careers

Remote Sales and Service Advisor

Genola, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Elberta, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsAmazon Customer Service JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Provo, UT

Remote Amazon Customer Service information

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How much do remote amazon customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote amazon customer service in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Remote positions often offer flexible schedules and are available in various regions where Amazon operates.

Does Amazon offer fully remote jobs?

Amazon offers some customer service roles, including remote Amazon Customer Service positions, which are fully remote. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What are the key skills and qualifications needed for remote Amazon customer service?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a remote Amazon customer service?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a remote Amazon customer service representative do?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What job categories do people searching Remote Amazon Customer Service jobs in Provo, UT look for? The top searched job categories for Remote Amazon Customer Service jobs in Provo, UT are:
What cities near Provo, UT are hiring for Remote Amazon Customer Service jobs? Cities near Provo, UT with the most Remote Amazon Customer Service job openings:
Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Provo, UT as of August 2026, with employment types broken down into 75% Full Time, 10% Part Time, 5% Temporary, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service Representative (Remote)

Village Capital & Investment

Draper, UT • Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

Position: Customer Service Representative

Location: Remote

Job Type: Full-Time

Company: Village Capital & Investment LLC


About Us

Village Capital & Investment LLC is a nationwide mortgage lender specializing in FHA, VA, and USDA loans. We are dedicated to providing a quick, efficient, and high-quality mortgage loan process to our customers and partners. Headquartered in Henderson, NV, we work with loan originators, brokers, and correspondents to offer competitive rates and exceptional service.


Job Summary

Village Capital & Investment LLC is seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring each interaction reflects our commitment to outstanding service. This position is based in Henderson, NV with remote opportunities for candidates residing in North Carolina, South Carolina, Alabama, or Georgia.


Responsibilities

  • Receive inbound calls from current and potential clients
  • Make outbound calls to follow up on issue resolution
  • Assist customers with basic mortgage needs and aim for one-call resolution
  • Build rapport and engage in meaningful conversations to support the client's mortgage needs
  • Partner with internal and external departments to resolve customer issues
  • Maintain confidentiality and uphold company standards

Benefits

  • Competitive starting wage
  • Medical, Dental, and Vision insurance
  • 401(k)
  • 1 week of paid training
  • Daytime schedule: 8:00 AM - 5:00 PM, Monday-Friday
  • Full-time consistent schedules
  • Overtime opportunities available

Requirements

  • High school diploma or equivalent (Preferred)
  • 1 year of computer skills (Preferred)
  • 1 year of customer service experience (Preferred)
  • Excellent phone etiquette
  • Ability to remain composed during stressful situations
  • Strong work ethic and attention to detail
  • Proficiency in Excel, Word, Gmail, Google tools, etc.
  • Teachable, personable, outgoing, and dependable
  • Strong organizational skills
  • Exceptional verbal and written communication skills
  • Commitment to confidentiality
  • Always seeking to improve

Shifts Available

  • 8-hour shift
  • Day shift
  • Morning shift

In Summary:

If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!