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Chat Representative Jobs in Calgary, AB (NOW HIRING)

Charton Hobbs Group

Sales Representative

Calgary, AB · On-site

Sales Representative Location: Calgary, Alberta Status: Full Time About Authentic Wine & Spirits Merchants Authentic is a national wine & spirits agency that represents some of the most iconic brands ...

Charton Hobbs Group

Sales Representative

Calgary, AB · On-site

Sales Representative Location: Calgary, Alberta Status: Full Time About Authentic Wine & Spirits Merchants Authentic is a national wine & spirits agency that represents some of the most iconic brands ...

Calgary BMW

Sales Representative

Calgary, AB

Dilawri operates over 80 franchised dealerships, representing more than 35 of the world's most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and ...

Mini Calgary

Sales Representative

Calgary, AB · On-site

Dilawri operates over 80 franchised dealerships, representing more than 35 of the world's most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and ...

Calgary Honda

Sales Representative

Calgary, AB

Dilawri operates over 80 franchised dealerships, representing more than 35 of the world's most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and ...

OCPA

Data Entry Product Support - No Experience

Calgary, AB · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... There are times when the product being tested may be discussed in a private chat room that is ...

New

Charton Hobbs Group

Sales Representative

Calgary, AB · On-site

Sales Representative Status : Full Time Location : Edmonton and surrounding areas. Employee must be located within Edmonton or surrounding areas. About the Company Charton Hobbs (CH), established in ...

OCPA

Data Entry Product Support - No Experience

Okotoks, AB · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... There are times when the product being tested may be discussed in a private chat room that is ...

New

OCPA

Data Entry Product Support - No Experience

Airdrie, AB · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... There are times when the product being tested may be discussed in a private chat room that is ...

New

U-Haul

Customer Service Representative

Calgary, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Calgary, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 21-40

All JobsChat Representative JobsChat Representative Jobs in Calgary, AB

Chat Representative information

See Calgary, AB salary details

$10

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How much do chat representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for chat representative in Calgary, AB is $14.36, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs

What are the most commonly searched types of Chat Representative jobs in Calgary, AB?

The most popular types of Chat Representative jobs in Calgary, AB are:

What are popular job titles related to Chat Representative jobs in Calgary, AB?

For Chat Representative jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Chat Representative jobs in Calgary, AB look for?

The top searched job categories for Chat Representative jobs in Calgary, AB are:

Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Calgary, AB as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $29,867 per year, or $14.4 per hour.

Sales Representative

Charton Hobbs Group

Calgary, AB • On-site

Full-time

Posted 9 days ago

Job description

Position: Sales Representative

Location: Calgary, Alberta

Status: Full Time


About Authentic Wine & Spirits Merchants

Authentic is a national wine & spirits agency that represents some of the most iconic brands in the world including Champagne Louis Roederer, Cristal, Masi, Empress Gin, Vina Cono Sur, Halewood, Pascual Toso, Brother’s Bond Distilling, Hine and other world-renowned brands. Our team is expanding, and we are looking for driven team players.


Job Summary:

Reporting to the AB Sales Manager, this position’s mandate is to increase the sales and market share of the Authentic Wine & Spirits Merchants portfolio of brands within the parameters set and in line with expectations of the company. This role is responsible for developing and maintaining critical partner relationships with retail stores.


Essential Duties and Responsibilities:


Retail

  • Drive sales of the Authentic Wine & Spirits portfolio
  • Strive to exceed assigned quarterly and annual sales objectives and KPI’s
  • Increase territory distribution, focus on core brands
  • Maximize opportunities across all channels amplifying brand sales in top selling stores, focus on cold box and shelf placements
  • Organize trade days for supplier and manager visits in accordance with AWSM best practices
  • Pitch quarterly programming and work with retail chain store mangers to execute programs
  • Set 6-week route plan to maximize efficient coverage of territory


Administrative & Other Responsibilities: 

  • Record and manage daily activities through CHG XRM system ensuring accurate records
  • Maintain accurate and current account data base through XRM
  • Work to maximize budgets available and manage expenses within company guidelines
  • Participate in trade shows, supplier dinners and events as required
  • This position requires flexible hours and will sometimes require nights and weekends with trade shows, supplier dinners, events outside of regular workdays


Job Qualifications:

  • Experience: The ideal candidate has a passion for wine and spirits, has completed a minimum of WSET level 1 and has worked in the restaurant industry. College or university degree in business/sales/marketing preferred. Knowledge in the liquor sales industry preferred as well as minimum 2+ years of outside sales experience.
  • Skills: Driven team player with strong interpersonal skills. Strength in sales with excellent written and verbal communication. Skilled presenter with ability to adapt to audiences.
  • Knowledge: Expert knowledge of the liquor industry (wine and spirits products as well as governmental policy and regulations).  Successful completion of wine and spirit courses is desirable (e.g.: WSET) and will be required if hired.

 

Base salary plus incentive bonus, car allowance and benefits commensurate with experience. Business related expenses are also covered. 

If you are enthusiastic about the alcohol industry, possess sales expertise, and are motivated by achieving sales targets, we invite you to apply for this exciting opportunity to contribute to the success of Authentic Wine and Spirits Merchants. To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this today!


The above information is representative of the work performed in this position; however it is not all-inclusive.  The omission of a specific duty or responsibility does not exclude it from the position if the work is similar or related to the essential duties and responsibilities.  This job description will be reviewed annually during the performance evaluation process.


Authentic is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. We thank all applicants for their interest, however, only those selected for an interview will be contacted.