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Chat Representative Jobs in Rhode Island (NOW HIRING)

Power Home Remodeling

Sales Representative

Newport, RI

$72K - $130K/yr

Sales Representative Power is where hustle meets purpose. It's where leadership opportunities, life-enhancing benefits, and award-winning culture come together. Why? Because our people are our most ...

Launch Warwick

Sales Representative

Warwick, RI · On-site

The Sales Representative will work out of the Launch Family Entertainment complex in Warwick, RI. This key team member will be responsible for managing inbound and outbound calls, contacting ...

Domino's Pizza

Customer Service Rep

Westerly, RI

$16 - $22/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Westerly, RI · On-site

$16 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Cargill

FSQR Technician I

North Kingstown, RI

$22.92/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Performing pre-operational inspections and accompanying USDA reps during inspections, along with ...

Saint-Gobain

Customer Service Representative

Bristol, RI · On-site

$24 - $34/hr

The Customer Service Representative (CSR) is expected to be the primary customer contact for assigned customers (B2B) within the Operations Team in the Bristol, RI site. The CSR will work closely ...

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All JobsChat Representative JobsChat Representative Jobs in Rhode Island

Chat Representative information

See Rhode Island salary details

$11

$20

$33

How much do chat representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for chat representative in Rhode Island is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.60 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs

What are the most commonly searched types of Chat Representative jobs in Rhode Island?

The most popular types of Chat Representative jobs in Rhode Island are:

What are popular job titles related to Chat Representative jobs in Rhode Island?

For Chat Representative jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Chat Representative jobs in Rhode Island look for?

The top searched job categories for Chat Representative jobs in Rhode Island are:

Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Rhode Island as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,201 per year, or $20.8 per hour.

Wellness Representative

Restore Hyper Wellness

Cranston, RI • On-site

$18 - $21/hr

Part-time

Posted 24 days ago

Restore Hyper Wellness rating

5.2

Company rating: 5.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

53rd of 63 rated gym and leisure clubs

Job description

Position at Rhode Island Restore location, Garden City Center and East Greenwich. Hourly earnings plus commissions based on sales.
We are looking for candidates for full time and part time including weekends at our Cranston and East Greenwich locations. Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part a dynamic team to help people feel their best.
We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown positive results, and striving to make our customers feel better every time they visit, and hyper stimulating the body's natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.
Restore's unique wellness studios are efficient, fun, caring, and social. We educate and provide information in a completely transparent manner so that our clients can manage their wellness better. Every day, we help thousands of client-patients achieve their goals around sports performance, pain management, recovery, beauty, and overall wellness.
Restore Hyper Wellness is seeking a friendly and motivated Wellness Representative. We are looking for energetic caring individuals who are focused on wellness who would be the first person our clients meet. Excellent customer service for each and every guest who comes through our door is our priority.
Responsibilities
  • Maintaining a professional and courteous relationship with every client
  • Answering the phone and returning voicemails
  • Booking, rescheduling and canceling appointments
  • On-boarding new clients, obtain waivers, and create Client Profiles in our POS
  • Checking-in and retailing out customer sessions on our POS
  • Greeting customers and ushering them to their service of choice
  • Administering all non-medical and non-specialty services
  • Providing service tours, selling packages & memberships
  • Executing opening and closing duties
  • Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
  • Educate clients on the all Restore modalities
  • When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts

Qualifications:
  • A love for health and wellness and a high degree of care and empathy.
  • At least one year of customer service experience in a retail/service environment.
  • Availability to work weekends.
  • Excellent communication skills and sales skills.

Compensation & Benefits
  • Competitive salary
  • Flexible schedule in a fun work environment
  • Access to complementary and discounted in-store services
  • Opportunity for growth

What Restore Hyper Wellness employees say

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Hours and flexibility

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