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Chat Representative Jobs in Rhode Island (NOW HIRING)

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

System One

Sales Representative

Providence, RI · On-site

Sales Representative - Business Development ( Business Consultant / B2B Sales Representative ) : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 ...

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Showing results 21-40

All JobsChat Representative JobsChat Representative Jobs in Rhode Island

Chat Representative information

See Rhode Island salary details

$11

$20

$33

How much do chat representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for chat representative in Rhode Island is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.60 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs

What are the most commonly searched types of Chat Representative jobs in Rhode Island?

The most popular types of Chat Representative jobs in Rhode Island are:

What are popular job titles related to Chat Representative jobs in Rhode Island?

For Chat Representative jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Chat Representative jobs in Rhode Island look for?

The top searched job categories for Chat Representative jobs in Rhode Island are:

Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Rhode Island as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,201 per year, or $20.8 per hour.

Remote Customer Service Representative

Liveops

Warwick, RI • Remote

$20/hr

Contractor

Re-posted 4 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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