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Chat Manager Jobs in Reno, NV (NOW HIRING)

Varsity Tutors

Cursor Tutor

Reno, NV · Remote

$18 - $40/hr

Guides students through writing code with AI suggestions, using chat to generate and modify code ... managing context for accurate code generation, and transitioning from traditional editors. Adapts ...

Lennar

Loan Officer Associate

Reno, NV

$12.92 - $20/hr

Work with Division Manager and Loan Officers on local marketing campaigns. * Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Lennar Homes

Loan Officer Associate

Reno, NV · On-site

$12.92 - $20/hr

Work with Division Manager and Loan Officers on local marketing campaigns. Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Float Health

Intake Specialist

Reno, NV · On-site +1

$48K - $50K/yr

Managing offers in our marketplace to ensure we pay the nurses a responsible rate * Onboarding ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Float Health

Intake Specialist

Reno, NV · On-site +1

$48K - $50K/yr

Managing offers in our marketplace to ensure we pay the nurses a responsible rate * Onboarding ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Lennar

Loan Officer Associate

Reno, NV · On-site

$12.92 - $20/hr

Work with Division Manager and Loan Officers on local marketing campaigns. * Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

Serve as a trusted first point of contact for prospective and existing customers across phone, chat ... manages applicant data. California Residents, please review our California Employee and General ...

Figure

Customer Success Associate

Reno, NV · On-site

$71K/yr

Serve as a trusted first point of contact for prospective and existing customers across phone, chat ... manages applicant data. California Residents, please review our California Employee and General ...

GREATER NEVADA

DIGITAL SERVICE REPRESENTATIVE

Reno, NV · On-site

$18.27 - $25.96/hr

Enjoy working with the public over the phone and through video chat * Effective verbal communication skills * Effective relationship-building skills * Effective time management skills * Problem ...

Figure Lending

Customer Success Associate

Reno, NV

$71K/yr

Serve as a trusted first point of contact for prospective and existing customers across phone, chat ... manages applicant data. California Residents, please review our California Employee and General ...

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

Serve as a trusted first point of contact for prospective and existing customers across phone, chat ... manages applicant data. California Residents, please review our California Employee and General ...

Sharecare

Lead Customer Service Rep

Carson City, NV · On-site

Under the supervision of the Customer Service Manager, the?Customer Service - Escalations team ... chat, email, or fax.?? * Provide support for the customer service team through the manning and ...

GEODIS

Transportation Coordinator

Reno, NV · On-site

$22 - $24/hr

Reports customer feedback to management, including any signs of customer dissatisfaction * Serves ... Visit our website at  workatGEODIS.com  and chat with our virtual recruiter, Sophie, to fast ...

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Showing results 21-40

All JobsChat JobsChat Manager JobsChat Manager Jobs in Reno, NV

Chat Manager information

See Reno, NV salary details

$22.9K

$61.2K

$102.2K

How much do chat manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for chat manager in Reno, NV is $61,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $68,800.00 per year, depending on experience, location, and employer.

What is the difference between Chat Manager vs Customer Support Specialist?

AspectChat ManagerCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in chat platformsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or office-based chat platformsCall centers, online support, retail, or service settings
Employer & Industry UsageTech companies, e-commerce, customer service firmsRetail, telecom, hospitality, and service industries
Common Search & Comparison IntentUnderstanding roles in chat-based customer serviceCustomer support roles and responsibilities

Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.

What are the key skills and qualifications needed to thrive as a chat manager, and why are they important?

To excel as a Chat Manager, you need expertise in customer service, team leadership, and digital communication, often supported by prior experience in customer support or contact center environments. Familiarity with chat platforms, CRM software, and analytics tools is typically required, and certifications in customer service management can be beneficial. Strong soft skills such as conflict resolution, multitasking, and motivational leadership help build cohesive and high-performing teams. These competencies are essential for ensuring efficient, high-quality customer interactions and meeting organizational service goals.

How does a chat manager typically collaborate with customer support and technical teams to improve service quality?

A Chat Manager works closely with customer support agents to monitor conversations, identify recurring issues, and provide coaching for improved communication. They often liaise with technical teams to relay customer feedback and troubleshoot platform issues, ensuring prompt resolution and smoother chat operations. Regular meetings and data-sharing sessions help align strategies and maintain high service standards. This collaborative approach ensures that both customer-facing representatives and technical staff are informed and responsive to evolving customer needs.

What is a chat manager?

Chat Managers are professionals responsible for overseeing and facilitating online chat communications between a company and its customers or users. They manage chat support teams, ensure timely and accurate responses, and work to improve customer satisfaction through effective communication. Chat Managers may also analyze chat metrics, train new chat agents, and develop best practices to enhance service quality. Their role is vital in maintaining a positive digital customer experience and resolving issues efficiently.

What are the most commonly searched types of Chat jobs in Reno, NV?

The most popular types of Chat jobs in Reno, NV are:

What are popular job titles related to Chat Manager jobs in Reno, NV?

For Chat Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Chat Manager jobs in Reno, NV look for?

The top searched job categories for Chat Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Chat Manager jobs?

Cities near Reno, NV with the most Chat Manager job openings:

Chat Manager jobs near you
Infographic showing various Chat Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,171 per year, or $29.4 per hour.

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly

American Logistics Authority

Reno, NV • On-site, Remote

$1.8K - $3.5K/wk

Full-time

Re-posted 23 days ago

Job description

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Job Type: Full-Time | Remote (U.S. Only)
About the Role:
We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
  • Communicate with drivers and clients to provide updates on loads
  • Manage shipment schedules and ensure on-time delivery
  • Track, organize, and record shipment information accurately
  • Deliver excellent customer service to carriers and clients
  • Collaborate with a professional virtual operations team

Qualifications:
  • Excellent communication and organization skills
  • Comfortable using basic computer tools (email, spreadsheets, chat apps)
  • Self-motivated with strong attention to detail
  • No prior logistics experience required

Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
  • 100% remote work
  • Flexible hours
  • Career growth opportunities in the logistics industry
  • Supportive virtual team environment

How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.

Apply