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Chat Manager Jobs in Detroit, MI (NOW HIRING)

lls

Temporary Assistant Manager - Sales

Ypsilanti, MI

$1.0K/wk

Let's chat TODAY. Apply NOW or EMAIL store278@llflooring.com your resume, location, and contact number for IMMEDIATE consideration! Opportunity - Temporary Assistant Store Manager - Sales (ASM2): The ...

lls

Temporary Assistant Manager - Sales

Ypsilanti, MI · On-site

$1.0K/wk

Let's chat TODAY. Apply NOW or EMAIL store278@llflooring.com your resume, location, and contact number for IMMEDIATE consideration! Opportunity - Temporary Assistant Store Manager - Sales (ASM2): The ...

Gmet Communications

Store Manager

White Lake, MI · On-site

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Accountability to monitoring and responding to group chat communication (WhatsApp) * Solid ...

Gmet Communications

Store Manager

Detroit, MI · On-site

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Accountability to monitoring and responding to group chat communication (WhatsApp) * Solid ...

ONE OUTSOURCING

Store Manager

Hamtramck, MI

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Accountability to monitoring and responding to group chat communication (WhatsApp) * Solid ...

Gmet Communications

Store Manager

Hamtramck, MI · On-site

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Accountability to monitoring and responding to group chat communication (WhatsApp) * Solid ...

Gmet Communications

Store Manager

Madison Heights, MI · On-site

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Accountability to monitoring and responding to group chat communication (WhatsApp) * Solid ...

ONE OUTSOURCING

Store Manager

White Lake, MI · On-site

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Accountability to monitoring and responding to group chat communication (WhatsApp) * Solid ...

ONE OUTSOURCING

Store Manager

Detroit, MI

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Accountability to monitoring and responding to group chat communication (WhatsApp) * Solid ...

ONE OUTSOURCING

Store Manager

Madison Heights, MI

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Accountability to monitoring and responding to group chat communication (WhatsApp) * Solid ...

PRIORITY WASTE RESOURCES LLC

Logistics Manager

Wayne, MI · On-site

$65 - $90/hr

Job Purpose As a Logistics Manager based out of our Wayne, MI yard, you will lead a team of drivers ... Communicate with drivers and internal teams via phone, Microsoft Teams chat, and video

Priority Waste

Logistics Manager

Auburn Hills, MI · On-site

Job Purpose As a Logistics Manager based out of Auburn Hills, MI, you will lead a team of drivers ... Communicate with drivers and internal teams via phone, Microsoft Teams chat, and video

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Showing results 1-20

All JobsChat JobsChat Manager JobsChat Manager Jobs in Detroit, MI

Chat Manager information

See Detroit, MI salary details

$22.8K

$60.7K

$101.5K

How much do chat manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for chat manager in Detroit, MI is $60,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $68,300.00 per year, depending on experience, location, and employer.

What is a chat manager?

Chat Managers are professionals responsible for overseeing and facilitating online chat communications between a company and its customers or users. They manage chat support teams, ensure timely and accurate responses, and work to improve customer satisfaction through effective communication. Chat Managers may also analyze chat metrics, train new chat agents, and develop best practices to enhance service quality. Their role is vital in maintaining a positive digital customer experience and resolving issues efficiently.

What are the key skills and qualifications needed to thrive as a chat manager, and why are they important?

To excel as a Chat Manager, you need expertise in customer service, team leadership, and digital communication, often supported by prior experience in customer support or contact center environments. Familiarity with chat platforms, CRM software, and analytics tools is typically required, and certifications in customer service management can be beneficial. Strong soft skills such as conflict resolution, multitasking, and motivational leadership help build cohesive and high-performing teams. These competencies are essential for ensuring efficient, high-quality customer interactions and meeting organizational service goals.

How does a chat manager typically collaborate with customer support and technical teams to improve service quality?

A Chat Manager works closely with customer support agents to monitor conversations, identify recurring issues, and provide coaching for improved communication. They often liaise with technical teams to relay customer feedback and troubleshoot platform issues, ensuring prompt resolution and smoother chat operations. Regular meetings and data-sharing sessions help align strategies and maintain high service standards. This collaborative approach ensures that both customer-facing representatives and technical staff are informed and responsive to evolving customer needs.

What is the difference between Chat Manager vs Customer Support Specialist?

AspectChat ManagerCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in chat platformsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or office-based chat platformsCall centers, online support, retail, or service settings
Employer & Industry UsageTech companies, e-commerce, customer service firmsRetail, telecom, hospitality, and service industries
Common Search & Comparison IntentUnderstanding roles in chat-based customer serviceCustomer support roles and responsibilities

Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.

What are the most commonly searched types of Chat jobs in Detroit, MI?

The most popular types of Chat jobs in Detroit, MI are:

What are popular job titles related to Chat Manager jobs in Detroit, MI?

For Chat Manager jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Chat Manager jobs in Detroit, MI look for?

The top searched job categories for Chat Manager jobs in Detroit, MI are:

Chat Manager jobs near you
Infographic showing various Chat Manager job openings in Detroit, MI as of July 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $60,735 per year, or $29.2 per hour.

Temporary Assistant Manager - Sales

lls

Ypsilanti, MI

$1.0K/wk

Temporary

Re-posted 22 days ago

Job description

Temporary Assignment Paying $16.50/hr + Monthly Bonus + Weekly Pay + $1,000 Sign on Bonus. Want to learn more?!?! Let's chat TODAY.

Apply NOW or EMAIL store278@llflooring.com your resume, location, and contact number for IMMEDIATE consideration! 

 

Opportunity – Temporary Assistant Store Manager - Sales (ASM2):

The temporary Assistant Store Manager - Sales (ASM2) at LL Flooring will assist the store in its liquidation process and is responsible for sales support, superior customer services and for maintaining the warehouse and stockroom.

As the temporary Assistant Store Manager - Sales, you will be accountable for assisting the Store Manager and the Assistant Store Manager – Sales Supervisor. The temporary Assistant Store Manager contributes and supports sales by:  

  • Assisting customers with making the best selection for their flooring projects
  • Delivering on overall customer satisfaction
  • Providing store management, associate supervision, and daily store operations of the store in the absence of the Store Manager
  • Assisting with maintenance of the warehouse
  • Proactive selling including outbound sales calls to customers and pros.

What you need to succeed for the Temporary Assistant Store Manager – Sales (ASM2):

  • A passion for customer service and a desire to grow within our company
  • 1+ years of customer facing experience within sales, retail, hospitality etc.
  • A High School degree, GED or equivalent
  • An interest in home improvement and influencing flooring design choices
  • Comfortable with technology, Microsoft office products and basic computer skills
  • Engaging communication skills and a conversation starter
  • The ability to occasionally lift heavy boxes
  • Willingness to learn and operate a forklift – all training will be provided

 

Our commitment to you as our Temporary Assistant Store Manager – Sales (ASM2):

  • 6 to 12-week assignment with a $1,00 sign on bonus if you stay through store liquidation process.
  • A work life balance with non-traditional retail working hours
  • Monthly Sales Incentives

We appreciate your interest in exploring this temporary Assistant Store Manager - Sales (ASM2) career opportunity with LL Flooring and look forward to learning more about you.

Apply