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Virtual Chat Jobs in Detroit, MI (NOW HIRING)

Kidney Care Specialist

Livonia, MI · On-site

$35K - $40K/yr

... chat function, responding to inquiries with clear, accurate information and guidance. • Conduct ... Virtual Group Facilitation • Lead scheduled virtual small group sessions (45-60 minutes) using ...

As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members ...

As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members ...

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Virtual Chat information

See Detroit, MI salary details

$11

$24

$33

How much do virtual chat jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for virtual chat in Detroit, MI is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.12 per hour, depending on experience, location, and employer.

What is a virtual chat?

Virtual chat jobs involve providing customer service, technical support, or sales assistance through online chat platforms instead of phone or in-person interactions. Employees communicate with customers in real time, answering questions, resolving issues, or offering information via text-based chat systems. These roles are often remote and require strong typing, communication, and problem-solving skills. Some companies may require previous customer service experience, but many offer on-the-job training for new hires.

What skills and qualifications are needed to thrive as a virtual chat support agent?

To thrive as a Virtual Chat Support Agent, you need excellent written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving, patience, and the ability to multitask help agents stand out in this remote role. These skills ensure efficient, high-quality customer service and build positive brand experiences in a digital environment.

What are common challenges faced by virtual chat agents, and how can they be addressed?

Virtual Chat Agents often encounter challenges such as handling multiple conversations simultaneously, resolving complex customer issues without face-to-face interaction, and maintaining a fast response time. To address these challenges, it's helpful to become highly familiar with company resources and FAQs, use templates and shortcuts judiciously, and develop strong written communication skills. Regular training and feedback from team leads can also improve efficiency and customer satisfaction, making it easier to manage workload and deliver quality service.

What are the most commonly searched types of Chat jobs in Detroit, MI?

The most popular types of Chat jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Virtual Chat jobs?

Cities near Detroit, MI with the most Virtual Chat job openings:

Infographic showing various Virtual Chat job openings in Detroit, MI as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 49% Physical, 2% Hybrid, and 49% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Virtual Licensed Professional Counselor (LPC) - Full-Time Opportunity

Company Confidential

Sterling Heights, MI • On-site

$90K - $104K/yr

Full-time

Posted 4 days ago


Job description

Position Overview

We invite you to embark on a fulfilling career as a Virtual Licensed Professional Counselor (LPC) with Gotham Enterprises Ltd, a leader in telehealth mental health services. In this role, you will have the opportunity to offer compassionate care to clients dealing with various mental health challenges, harnessing your expertise to guide them towards improved well-being. Enjoy the autonomy of crafting your schedules while earning an attractive annual salary ranging from USD 90,000 to 104,000.

About the Organization

Gotham Enterprises Ltd is committed to enhancing mental wellness through innovative telehealth solutions. By leveraging technology, we make mental health support accessible to a wider audience. Our team of dedicated professionals provides valuable services that empower individuals to navigate their mental health journeys with confidence, ensuring that effective treatment reaches those in need.

Work Environment

This position is entirely remote, allowing you to conduct counseling sessions from the comfort of your home. You will utilize a state-of-the-art telehealth platform that facilitates secure video consultations and offers essential tools for client management. No need to worry about the logistics of an in-office setting—our comprehensive system ensures you can focus on what truly matters: your clients.

Key Responsibilities

As a Virtual Licensed Professional Counselor, you will engage in a variety of clinical practices aimed at supporting your clients' mental health:

  • Facilitate individual counseling sessions via video chat, promoting the development of strategies to enhance mental well-being.
  • Guide clients in exploring their emotions and experiences, fostering self-discovery and relationship improvement.
  • Assist clients in defining their personal and psychological goals while actively advocating for their needs.
  • Conduct thorough evaluations, create, and implement tailored treatment plans utilizing solution-focused methodologies grounded in your clinical expertise.
Patient Population / Client Focus

Your practice will predominantly involve working with stable adult clients, all of whom undergo a rigorous pre-screening process. With a focus on low-acuity mental health issues, you will not deal with severe mental health conditions, which allows for a more manageable client load and an environment conducive to effective healing and progress. We specifically match you with clients based on your specialties and preferred demographics, ensuring you can provide the most impactful care.

Qualifications

Candidates must possess the following:

  • A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current and valid Licensed Professional Counselor (LPC) credential.

Note: We do not accept candidates with limited or provisional licenses, nor those with disciplinary actions.

Preferred Experience

In addition to the basic qualifications, the ideal candidate will possess:

  • Experience and proficiency in making professional evaluations, crafting treatment recommendations, and implementing tailored care plans.
  • Exceptional interpersonal skills complemented by a sympathetic approach to client interactions.
  • Proficiency with digital tools and telehealth software to enhance the client experience.
Compensation and Benefits

At Gotham Enterprises Ltd, we believe in rewarding our team members fairly for their dedication and expertise. Benefits include:

  • A sign-on bonus to welcome you to our team.
  • Weekly direct deposits for timely compensation.
  • A competitive annual salary ranging from $90,000 to $104,000, commensurate with your hours worked and experience.
  • A monthly healthcare stipend for counselors working full-time, ensuring you have the support necessary to take care of your health.
Career Growth Opportunities

At Gotham Enterprises Ltd, we prioritize your professional development. As you grow within our organization, you will have the opportunity to pursue additional certifications, advanced training workshops, and leadership roles that can expand your career trajectory in mental health services.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a dedicated team that values compassion, integrity, and excellence in mental health care. Our supportive work environment encourages you to thrive both personally and professionally. We handle administrative burdens, such as billing and paperwork, allowing you to focus solely on delivering top-notch counseling services. You'll benefit from the flexibility to build your caseload according to your schedule, all while making a significant impact on the lives of our clients.

Application Information

If you are a motivated and skilled Licensed Professional Counselor eager to make a difference in the field of mental health, we encourage you to apply today. Submit your resume to begin a rewarding journey with Gotham Enterprises Ltd and help shape the future of telehealth counseling.