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Virtual Chat Jobs in Detroit, MI (NOW HIRING)

Fresenius Medical Care

Kidney Care Specialist

Livonia, MI · On-site

$35K - $40K/yr

... chat function, responding to inquiries with clear, accurate information and guidance. • Conduct ... Virtual Group Facilitation • Lead scheduled virtual small group sessions (45-60 minutes) using ...

VillageMD

PRN Advanced Practice Provider (APP)

Livonia, MI · On-site

$81K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...

Brilliant Earth

Sales Associate, Jewelry

Birmingham, MI · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members ...

Brilliant Earth

Sales Associate, Jewelry

Birmingham, MI · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members ...

GEODIS

Terminal Manager - Final Mile

Troy, MI · On-site

$60K - $70K/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text DELIVER to 88300 to apply!

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Showing results 1-20

All JobsChat JobsVirtual Chat JobsVirtual Chat Jobs in Detroit, MI

Virtual Chat information

See Detroit, MI salary details

$11

$24

$33

How much do virtual chat jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual chat in Detroit, MI is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.12 per hour, depending on experience, location, and employer.

What is a virtual chat?

Virtual chat jobs involve providing customer service, technical support, or sales assistance through online chat platforms instead of phone or in-person interactions. Employees communicate with customers in real time, answering questions, resolving issues, or offering information via text-based chat systems. These roles are often remote and require strong typing, communication, and problem-solving skills. Some companies may require previous customer service experience, but many offer on-the-job training for new hires.

What skills and qualifications are needed to thrive as a virtual chat support agent?

To thrive as a Virtual Chat Support Agent, you need excellent written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving, patience, and the ability to multitask help agents stand out in this remote role. These skills ensure efficient, high-quality customer service and build positive brand experiences in a digital environment.

What are common challenges faced by virtual chat agents, and how can they be addressed?

Virtual Chat Agents often encounter challenges such as handling multiple conversations simultaneously, resolving complex customer issues without face-to-face interaction, and maintaining a fast response time. To address these challenges, it's helpful to become highly familiar with company resources and FAQs, use templates and shortcuts judiciously, and develop strong written communication skills. Regular training and feedback from team leads can also improve efficiency and customer satisfaction, making it easier to manage workload and deliver quality service.

What are the most commonly searched types of Chat jobs in Detroit, MI?

The most popular types of Chat jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Virtual Chat jobs?

Cities near Detroit, MI with the most Virtual Chat job openings:

Virtual Chat jobs near you
Infographic showing various Virtual Chat job openings in Detroit, MI as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 49% Physical, 2% Hybrid, and 49% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Contact Center Advisor

Community Choice Credit Union

Warren, MI • On-site

Other

Re-posted 22 days ago

Job description

Join Our Team as a Virtual Member Service Specialist!
Location: Warren/Hybrid
Job Type: Full-Time
Are you passionate about helping others and love the idea of connecting with people through virtual platforms? Do you have the communication skills to create real impact without ever being face-to-face? If you're a service-minded problem solver who thrives in a fast-paced, digital environment-we want to meet you!
At Community Choice Credit Union, we're looking for a Virtual Member Service Specialist to be the voice of our credit union. You'll be the first point of contact for members reaching out through phone, online chat, and e-channels-ensuring each interaction is meaningful, efficient, and focused on improving their financial lives.
What You'll Do:
  • Be a trusted advisor-actively listen, uncover needs, and recommend solutions that save members money, make them money, or make banking easier.
  • Support members through phone, chat, and e-mail-no script reading here! We want you to bring your personality to every conversation.
  • Open new accounts, process transactions, and assist with loan applications and fraud concerns, all from your virtual desk.
  • Make outbound calls to help members discover the full range of services available to them.
  • Maintain high standards of accuracy, security, and professionalism in every interaction.
What You Bring:
  • 1-2 years of experience in a customer service or financial services environment.
  • A high school diploma or equivalent.
  • Strong communication skills-especially in a virtual setting.
  • A knack for multitasking, problem-solving, and remaining calm under pressure.
  • Confidence using technology and learning new systems.
What Makes This Role Special:
  • You'll be a key part of our mission to improve lives, one virtual conversation at a time.
  • Work in a forward-thinking, digitally focused team with growth opportunities.
  • No in-person transactions-100% virtual service, 100% real impact.
  • Be empowered to think like a member and take action that makes a difference.
Why You'll Love It Here:
  • A supportive and united team environment.
  • Competitive pay and benefits.
  • Opportunities for career growth in a thriving credit union.
  • You're not just doing a job-you're building a career while helping others.

Ready to connect, serve, and shine-virtually?
Apply today and help us bring exceptional member service into the digital age.

Apply