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Chat Bot Developer Jobs in Ontario (NOW HIRING)

Infoya

CA$80K - CA$90K/yr

Log, triage, and track defects in tools such as JIRA/Azure DevOps; work with developers to verify ... chat bot to validate prompts, natural language understanding, call/chat flows, and response ...

Dialpad

AI Evaluation Engineer

Kitchener, ON · On-site

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect ... chat solutions. This position reports to the manager of the AI Evaluation team and has the ...

Dialpad

Applied Scientist

Kitchener, ON · On-site +1

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect ... Collaboration will be key as you work alongside our engineering, design, and product teams to build ...

All JobsChat Bot Developer JobsChat Bot Developer Jobs in Ontario

Chat Bot Developer information

What are some common challenges chat bot developers face when integrating chatbots with existing business systems?

Chat Bot Developers often encounter challenges when integrating chatbots with existing business systems such as CRMs, databases, or legacy platforms. These challenges can include handling data privacy and security, ensuring seamless data flow between systems, and managing differences in technology stacks or APIs. Successful integration usually requires strong problem-solving skills, familiarity with various integration tools, and close collaboration with IT or backend teams. Addressing these challenges effectively can lead to more robust, scalable, and user-friendly chatbot solutions.

How much do chat bot developers make?

Chat bot developers typically earn between $70,000 and $120,000 annually, depending on experience, location, and skill level. Senior developers with expertise in AI, natural language processing, and programming languages like Python or JavaScript tend to earn higher salaries.

What is a chat bot developer?

A Chat Bot Developer is a software professional who designs, builds, and maintains conversational bots for messaging platforms, websites, or apps. Their work involves programming the bot to understand user input, process language, and provide meaningful responses or perform actions. Chat Bot Developers often use artificial intelligence, natural language processing, and various APIs to create bots that can automate tasks, assist customers, or enhance user engagement. They collaborate with designers, data scientists, and other developers to improve the bot's accuracy and usability over time.

How to become a chat bot developer?

To become a chat bot developer, you should learn programming languages such as Python or JavaScript, understand natural language processing (NLP) concepts, and gain experience with chatbot development platforms like Dialogflow or Microsoft Bot Framework. Building a portfolio of chatbot projects and staying updated on AI and machine learning trends can also enhance your skills and employability.

What are the key skills and qualifications needed to thrive as a chat bot developer, and why are they important?

To thrive as a Chat Bot Developer, you need strong programming skills (typically in Python, JavaScript, or Java), a solid understanding of natural language processing (NLP), and experience with AI frameworks, often supported by a degree in computer science or a related field. Familiarity with platforms like Dialogflow, Microsoft Bot Framework, Rasa, and cloud services such as AWS or Azure, as well as relevant certifications, is highly valuable. Creative problem-solving, effective communication, and the ability to collaborate with cross-functional teams help developers create engaging and user-friendly conversational experiences. These skills and qualities are crucial for building intelligent, scalable, and effective chatbots that meet user and business needs.

Is chat bot developer a good career?

A chat bot developer designs and builds conversational AI systems, often requiring skills in programming, natural language processing, and machine learning. The field offers growth opportunities due to increasing demand for automation and customer service solutions, with roles available in tech companies, startups, and large organizations. It can be a rewarding career for those interested in AI technology and continuous learning.

What is the difference between Chat Bot Developer vs AI Developer?

AspectChat Bot DeveloperAI Developer
Required CredentialsBachelor's in CS, programming skills, chatbot platformsBachelor's/Master's in CS, machine learning, AI frameworks
Work EnvironmentTech companies, customer service, e-commerceResearch labs, tech firms, industries applying AI solutions
Employer & Industry UsageCustomer support, marketing, salesData analysis, automation, advanced AI systems
Search & Comparison IntentFocus on chatbot creation and deploymentBroader AI development and research

While both roles involve programming and AI concepts, a Chat Bot Developer specializes in creating conversational agents for customer interaction, whereas an AI Developer works on broader artificial intelligence applications, including machine learning and data analysis. The choice depends on whether you want to focus on chatbot-specific projects or broader AI solutions.

What are popular job titles related to Chat Bot Developer jobs in Ontario? For Chat Bot Developer jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Chat Bot Developer jobs in Ontario look for? The top searched job categories for Chat Bot Developer jobs in Ontario are:
Chat Bot Developer jobs near you
Infographic showing various Chat Bot Developer job openings in Ontario as of August 2026, with employment types broken down into 64% Full Time, and 36% Contract. Highlights an 36% In-person, and 64% Remote job distribution.

Conversational AI Chat Bot Developer, Cognigy

TTEC Digital

Toronto, ON • Remote

Full-time

Posted 26 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The AI Developer is responsible for the development, testing and delivery of the NICE CXone AI software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.
What You'll Be Doing
  • Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects.
  • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript.
  • Code and test projects.
  • Deliver high-quality software on time.
  • Attend meetings and training as required.
  • Perform system analysis and project management duties for the successful completion of a project.
  • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.
  • Exercises wide latitude in determining objectives and approaches to engagements.
  • Mitigating and resolving code errors for development and future concepts.
What You'll Bring to the Role
  • 3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions.
  • 3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems.
  • 5+ years JavaScript experience.
  • Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia.
  • Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist.
  • Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have
  • Team Player and the ability to mentor team members
  • Desire to work in a fast-paced environment.
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 About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

As part of our commitment to fair and efficient hiring practices, TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions.
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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