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Chat Based Jobs in Florida (NOW HIRING)

Comfort with basic digital tools -- phone or tablet apps, chat-based communication, simple status logging. * Attention to detail that extends beyond cosmetics: you catch smudged sensors, cables not ...

Comfort with basic digital tools - phone or tablet apps, chat-based communication, simple status logging. * Attention to detail that extends beyond cosmetics: you catch smudged sensors, cables not ...

Learning & Development Lead

Tampa, FL ยท On-site +1

$120K - $140K/yr

Enthusiasm for and hands-on comfort with AI tools (e.g., AI authoring assistants, chat-based and agentic tools) to accelerate L&D work. * Fluency with modern collaboration and work-management tools.

Showing results 21-40

Chat Based information

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What are popular job titles related to Chat Based jobs in Florida?

For Chat Based jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Chat Based jobs?

Cities in Florida with the most Chat Based job openings:

Infographic showing various Chat Based job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Licensed Clinical Social Worker (LCSW) - Remote Opportunity with Chat and Change Mental Health

Chat and Change Mental Health

Tallahassee, FL โ€ข Remote

$90K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

New


Job description

Position Overview

We are seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our team at Chat and Change Mental Health. This full-time role offers the convenience of a remote work setting while providing essential mental health services to patients in need. The LCSW will play a vital role in delivering psychotherapy and comprehensive support to individuals facing various mental health challenges, including anxiety, depression, and PTSD.

About the Organization

Chat and Change Mental Health is committed to fostering positive mental health outcomes in the Tallahassee, Florida community and beyond. Our innovative approach merges evidence-based practices with individualized care, ensuring that our clients receive the highest standard of support. As we operate in a Hospice Center environment, we are uniquely positioned to make a difference in the lives of patients and their families during critical moments.

Work Environment

This position is fully remote, offering a supportive and flexible work arrangement that prioritizes the well-being of our staff members alongside patient care. The LCSW will work with a team of dedicated professionals in a collaborative online environment, utilizing the latest telehealth technologies and electronic health records (EHR) systems to streamlining processes and facilitate communication among team members.

Key Responsibilities
  • Provide individualized psychotherapy and mental health services to patients, ensuring a compassionate and supportive therapeutic atmosphere.
  • Conduct comprehensive assessments to evaluate patients' mental health statuses, emotional challenges, and social dynamics.
  • Develop, implement, and adjust evidence-based treatment plans tailored to meet the unique mental health needs of each patient, integrating feedback into ongoing care.
  • Collaborate with a multidisciplinary team including psychiatrists, primary care physicians, and other professionals to ensure holistic and coordinated patient care.
  • Engage in regular monitoring of patient progress, adjusting treatment strategies as required based on clinical assessments and patient interactions.
  • Educate patients and families about mental health conditions, available treatment options, and community resources to enhance understanding and support.
  • Maintain the highest standards of ethical practice by ensuring confidentiality, obtaining informed consent, and adhering to professional guidelines.
Patient Population / Client Focus

The LCSW will primarily work with adults facing a variety of mental health issues, including but not limited to mood disorders, trauma-related conditions, and stress management. Our focus on personalized care means that each interaction will be guided by a deep understanding of the individual patient's history, challenges, and goals for therapy.

Qualifications
  • A Masterโ€™s degree in Social Work from an accredited institution is required.
  • Must possess active licensure as a Licensed Clinical Social Worker (LCSW) in the state of Florida.
  • Minimum of 2 years of post-graduate experience in providing psychotherapy or mental health services.
  • Excellent communication and interpersonal skills to build rapport with patients and collaborate effectively with healthcare colleagues.
  • Demonstrated clinical skills in performing thorough assessments and creating evidence-based treatment plans.
  • Proficiency in utilizing electronic health records and healthcare software for patient management.
  • In-depth knowledge of mental health conditions, treatment approaches, and the challenges often faced by patients.
  • Commitment to maintaining confidentiality and adhering to professional ethical standards in practice.
Preferred Experience
  • Experience in a hospice or end-of-life care setting is highly desirable.
  • Previous use of telehealth services and remote patient management technologies.
  • Familiarity with community resources and support systems related to mental health.
Compensation and Benefits

The compensation for this role ranges from $90,000 to $105,000 annually, commensurate with experience and expertise. In addition, we offer a comprehensive benefits package that includes:

  • Medical, Dental, and Vision coverage for employees and their families.
  • Short-Term and Long-Term Disability insurance for added financial security.
  • A 401(k) plan with employer matching to support your future.
  • Flexible Spending Accounts (FSA) to help manage healthcare costs.
  • Certification License Reimbursement to assist in professional development.
  • A 'Refer-a-friend' Bonus Program rewarding you for bringing talented professionals into our team.
  • Convenient weekly direct deposit for payroll.
Career Growth Opportunities

At Chat and Change Mental Health, we are committed to the professional development of our team members. We offer regular training sessions, workshops, and continuing education opportunities aimed at enhancing clinical skills and expanding your professional expertise. Our organizational culture encourages advancement through leadership roles and specialized training paths.

Why Join Our Team

Joining Chat and Change Mental Health means becoming part of a passionate team that values compassionate care and innovative approaches to mental health treatment. Here, your work directly contributes to improving the quality of life for patients and their families. We celebrate diversity and are dedicated to creating an inclusive work environment where all team members feel valued and empowered to make meaningful contributions.

Application Information

If you are ready to take the next step in your career and make a significant impact in the lives of others, we encourage you to apply. Please submit your resume and cover letter to express your interest in this rewarding opportunity. Donโ€™t miss out on the chance to be part of our dedicated team and contribute to Chat and Change Mental Health's mission of transforming lives.