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Chat Based Jobs in Arizona (NOW HIRING)

Whatnot

Trust & Safety Agent

Phoenix, AZ · On-site

Provide inbound email and chat-based customer service for users who need immediate assistance * Thoughtfully investigate Trust & Risk cases with medium complexity and high sensitivity while ...

Whatnot

Trust & Safety Agent, New Grad

Phoenix, AZ · On-site

Provide inbound email and chat-based customer service for users who need immediate assistance * Thoughtfully investigate Trust & Risk cases with medium complexity and high sensitivity while ...

MS International

Maintenance Lead

Phoenix, AZ · On-site

Click the Chat to Apply button or chat in the bottom right corner to get tailored job recommendations based on your interests and apply with me today. CHAT TO APPLY

TEKsystems

Service Desk Analyst

Tucson, AZ

$29/hr

Service Desk staff work in a dynamic, fast-paced call center that provides service via phone, chat ... based out of Tucson, AZ. Pay and Benefits The pay range for this position is $29.00 - $29.00/hr.

LPL Financial

Digital Manager, Service Center

Tempe, AZ · On-site +1

$66K - $111K/yr

Establish productive relationships with key business partners, including live chat product and tech ... based on factors, including but not limited to, relevant skill, prior experience, education, base ...

TEKsystems

Customer Service Representative

Scottsdale, AZ · Hybrid

$25 - $26/hr

In this role, you'll assist customers through phone, email, and chat while providing accurate ... position based out of Scottsdale, AZ. Pay and Benefits The pay range for this position is $25.00 ...

TEKsystems

Customer Service Representative

Scottsdale, AZ · Hybrid

$25 - $26/hr

In this role, you'll assist customers through phone, email, and chat while providing accurate ... position based out of Scottsdale, AZ. Pay and Benefits The pay range for this position is $25.00 ...

TEKsystems

Customer Service Representative

Cave Creek, AZ · Hybrid

$25 - $26/hr

In this role, you'll assist customers through phone, email, and chat while providing accurate ... position based out of Cave Creek, AZ. Pay and Benefits The pay range for this position is $25.00 ...

TEKsystems

Customer Service Representative

Scottsdale, AZ · Hybrid

$25 - $26/hr

In this role, you'll assist customers through phone, email, and chat while providing accurate ... position based out of Scottsdale, AZ. Pay and Benefits The pay range for this position is $25.00 ...

Collabera LLC

Technical Support Specialist

Chandler, AZ · On-site

$23 - $24/hr

Customer Service & Great Communication Strong phone/chat support, client care, and clear ticket ... Hourly Rate: $23 $24 per hour This range reflects base compensation and may vary based on location ...

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Showing results 21-40

All JobsChat Based JobsChat Based Jobs in Arizona

Chat Based information

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What are popular job titles related to Chat Based jobs in Arizona?

For Chat Based jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Chat Based jobs in Arizona look for?

The top searched job categories for Chat Based jobs in Arizona are:

What cities in Arizona are hiring for Chat Based jobs?

Cities in Arizona with the most Chat Based job openings:

Chat Based jobs near you
Infographic showing various Chat Based job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Account Development Specialist - Phoenix, AZ

Curriculum Associates LLC

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Curriculum Associates rating

9.1

Company rating: 9.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

25th of 245 rated software companies

Job description

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation's K-8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day.
At Curriculum Associates, we aim to deliver superior student outcomes through integrated assessment, insights and instruction powered by unmatched service. For over 50 years our dedicated team members have shared a deep commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all. As a rapidly growing and global company with over 2,500 employees, today we are innovating with programs like i-Ready that serve a third of the nation's K-8 students and leading the market with award winning teacher-led curricula.
The Account Development Specialist is an Inside Sales role focused on growing partnerships with K-12 schools and districts. At the heart of this job, you'll help educators discover and adopt high-quality instructional materials that are proven to improve student outcomes. In this role, the Specialist acts as a prospecting agent for both new and existing accounts, conducting outreach efforts through calls, trials, emails, and presenting online product demonstrations. Collaboration and communication are key as the role involves relationship-building, product expertise, and consultative conversations to drive revenue growth and mission impact.
This role is an excellent opportunity for former educators looking to transition into EdTech while continuing to make a meaningful impact on teaching and learning at scale.
What you'll do:
Build Educator Partnerships
  • Effectively manage inbound leads, following defined processes and engagement models
  • Proactively reach out to decision makers, generating and advancing pipeline opportunities through the sales cycle
  • Conduct exploratory conversations to understand educator needs and deliver virtual product demonstrations
  • Consistently meet or exceed activity and sales goals tied to quarterly bonuses

Collaborate & Grow
  • Build product expertise and understanding of K-8 classroom challenges and trends
  • Maintain accurate opportunity and customer data in CRM (Salesforce)
  • Partner closely with territory Educational Sales Consultants and cross-functional teams
  • Represent the company at in-person conferences or school visits
  • Gather competitive information and share market insights with internal teams to inform strategy

Who we're looking for:
You don't need a traditional sales background to thrive here - many of our strongest performers came straight from the classroom. What matters most:
  • Customer-centric mindset with a background in teaching, sales, or customer success
  • Ability to translate classroom experience into consultative conversations with educators, understanding instructional needs and connecting them to solutions
  • Results-oriented with strong follow-through and accountability
  • Excellent communication and presentation skills
  • Proficiency with essential business applications (Outlook, Word, PowerPoint, Excel) and chat-based AI tools, with experience with Salesforce (CRM) preferred but not required
  • Strong curiosity and the ability to quickly learn new products and processes
  • Comfort with decision-making, accountability and managing multiple priorities
  • Flexible thinking to pivot, adjust and strategize
  • Demonstrates integrity, ethical standards, and professionalism
  • A genuine passion for improving education and supporting teachers and students

Required Education and Experience:
  • Bachelor's Degree
  • 3-5 years of work experience with a background in sales, customer service, or K-12 education (or a combination)-teaching experience is highly valued and considered directly relevant
  • Or a combination of education and experience that proves competencies required for the role. Transferrable skills and/or relevant expertise is preferred.

Employee Journey:
Hybrid Model: We operate with an intentional hybrid approach that balances in-office collaboration (1-2 days/week) with flexibility to work from home. The role also includes occasional travel for in-person meetings, school visits, and conferences, typically 3-5 times per year.
Career Growth: Structured onboarding and product training is just the beginning. The Account Development team operates in a fast-moving, collaborative environment where ideas are tested quickly and where seasonal priorities align with the K-12 academic calendar. Ongoing learning and development along with mentorship prepare employees for new challenges, products and territories with the opportunity to move into advanced roles over time.
Benefits and Pay Range:
Pay Range - This role's range is $51,250 - $92,500. The wage range for this role takes into account the range of factors in making compensation decisions based on Curriculum Associates' Compensation Philosophy. Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets. At Curriculum Associates, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances for each case. The Company recognizes that minimum wage varies by location and will ensure all compensation decisions comply with applicable state and local laws.
Benefits - Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees can enroll in our company's 401k plan and receive an employer match. Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between at the end of December through New Year's Day as well as a number of additional perks and benefits.

What Curriculum Associates employees say

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