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Chat Based Jobs in Phoenix, AZ (NOW HIRING)

As Inbound Chat Sales Representative working onsite in Tempe, AZ, youll be a part of bringing ... And we have a healthy benefits package based on your position that could include PTO, tuition ...

YA will never ask for personal financial information (such as bank account numbers or identification numbers) via social media or chat-based apps. We also will not request money for the purchase of ...

YA will never ask for personal financial information (such as bank account numbers or identification numbers) via social media or chat-based apps. We also will not request money for the purchase of ...

YA will never ask for personal financial information (such as bank account numbers or identification numbers) via social media or chat-based apps. We also will not request money for the purchase of ...

YA will never ask for personal financial information (such as bank account numbers or identification numbers) via social media or chat-based apps. We also will not request money for the purchase of ...

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Chat Based information

See Phoenix, AZ salary details

$23.3K

$59.1K

$85.9K

How much do chat based jobs pay per year?

As of Sep 6, 2026, the average yearly pay for chat based in Phoenix, AZ is $59,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $85,400.00 per year, depending on experience, location, and employer.

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What are popular job titles related to Chat Based jobs in Phoenix, AZ?

For Chat Based jobs in Phoenix, AZ, the most frequently searched job titles are:

What cities near Phoenix, AZ are hiring for Chat Based jobs?

Cities near Phoenix, AZ with the most Chat Based job openings:

Infographic showing various Chat Based job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $59,078 per year, or $28.4 per hour.

Remote Licensed Mental Health Counselor at Chat and Change Mental Health

Chat and Change Mental Health

Chandler, AZ โ€ข Remote

Full-time

Posted 4 days ago


Job description

Position Overview

Chat and Change Mental Health is seeking a dedicated and empathetic Licensed Professional Counselor (LPC) to join our innovative team of mental health professionals. This is a full-time remote position that offers you the flexibility to set your own schedule while providing essential mental health services to individuals in need. With a salary range of USD 90,000 โ€“ 100,000 per year, this opportunity allows you to thrive in a supportive environment committed to promoting mental health and wellness.

About the Organization

At Chat and Change Mental Health, we prioritize the well-being of our clients and the mental health community. Located in Chandler, Arizona, we are a community health clinic dedicated to providing emotionally supportive counseling that empowers individuals to navigate their mental health journeys. Our approach fosters therapeutic excellence and prioritizes client-centered care through comprehensive assessment and treatment.

Work Environment

This fully remote position enables you to work from any location, providing significant autonomy to create a personalized workspace that suits your needs. As a member of our community-focused team, you will benefit from our advanced counseling platform, which serves as your hub for scheduling, client communications, and documentation. You will also enjoy continuous support from our administrative team, allowing you to devote your time and energy to delivering high-quality therapeutic care.

Key Responsibilities

As a Licensed Professional Counselor, your primary responsibilities will include:

  • Conducting ethical, compassionate individual counseling sessions via video chat.
  • Utilizing evidence-based, solution-focused therapeutic modalities to effectively engage clients.
  • Developing tailored treatment plans that align with each client's identified needs, goals, and circumstances.
  • Facilitating client self-exploration, enhancing their understanding of personal experiences, emotions, and interpersonal relationships.
  • Monitoring client progress throughout the therapeutic process and adjusting treatment strategies as necessary to optimize outcomes.
  • Empowering clients to build healthy coping mechanisms and resilience in managing their mental health challenges.
Patient Population / Client Focus

You will work with a diverse client base, encompassing individuals from various backgrounds with a spectrum of mental health challenges. Our clients often seek help with anxiety, depression, trauma, and relationship issues. Your expertise will play a vital role in aiding these individuals in achieving their therapeutic goals and improving their overall quality of life.

Qualifications

The ideal candidate will possess the following qualifications:

  • A Master's Degree in Counseling, Social Work, Psychology, or a related field.
  • Active and unrestricted licensure as a Licensed Professional Counselor (LPC) in the state of Arizona.
  • The ability to practice independently and without supervision.
  • Exceptional interpersonal communication skills, with a naturally sympathetic approach towards clients.
  • Proficiency in using technology for counseling, including virtual platforms for teletherapy.
Preferred Experience

While we welcome applicants from all backgrounds, preference will be given to those with experience in:

  • Teletherapy or remote counseling settings.
  • Working with adult clients, particularly in areas such as anxiety management and trauma recovery.
  • Utilizing digital tools for case management and client documentation.
Compensation and Benefits

In return for your dedication and expertise, we offer a competitive salary package that ranges from USD 90,000 to 100,000 annually, contingent upon hours worked. Additional benefits include:

  • A sign-on bonus to welcome you enthusiastically to our team.
  • Flexibility to create your own schedule, allowing for a work-life balance that suits your personal and professional needs.
  • A personalized caseload tailored to your specialties and preferences, enhancing your effectiveness as a counselor.
  • A comprehensive counselor portal that simplifies scheduling, client onboarding, and documentation processes.
  • Weekly direct deposit for timely compensation.
  • A monthly healthcare stipend for full-time counselors, supporting your overall wellness.
Career Growth Opportunities

At Chat and Change Mental Health, we are committed to your professional development. You will have access to ongoing training and resources, fostering your growth as a mental health professional. Opportunities for leadership roles and specialized training in various therapeutic modalities will be provided, paving the way for advancement within the organization and enhancing your expertise.

Why Join Our Team

Joining Chat and Change Mental Health means becoming part of a compassionate team that values your contributions and supports your professional journey. Our commitment to providing exceptional mental health services sets us apart in the healthcare community. With a focus on your well-being and a unique approach to client care, we aim to create a fulfilling work environment that champions therapeutic excellence.

Application Information

If you are ready to make a meaningful impact on the lives of individuals seeking mental health support, we encourage you to apply now. Please include your resume and a cover letter detailing your qualifications and your active LPC license information. We look forward to welcoming a passionate Licensed Professional Counselor into our team.