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Chat Based Jobs in Arizona (NOW HIRING)

Collabera LLC

Technical Support Specialist

Chandler, AZ · On-site

$23 - $24/hr

Customer Service & Communication Strong phone/chat support, client care, and clear ticket ... Hourly Rate: $23 $24 per hour This range reflects base compensation and may vary based on location ...

Collabera

Technical Support Specialist

Chandler, AZ · On-site

$23 - $24/hr

Customer Service & Great Communication - Strong phone/chat support, client care, and clear ticket ... Hourly Rate: $23 - $24 per hour This range reflects base compensation and may vary based on ...

Be Additive

Be Seen First

Remote Medicare Enrollment Representative - Licensed

Phoenix, AZ · On-site

Respond to customers contacting the organization through phone and chat. * Provide Medicare-related ... Future opportunities may be considered based on business needs and performance.

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Ability to use web-based computer applications * Excellent communication skills both written and verbal, and internal personal skills * Able to manage telephone and chat customer interactions and ...

Collabera LLC

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

... chat handling. * Able to work in a fast-paced environment. Compensation Hourly Rate: $23 $25 per hour This range reflects base compensation and may vary based on location, market conditions ...

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All JobsChat Based JobsChat Based Jobs in Arizona

Chat Based information

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What are popular job titles related to Chat Based jobs in Arizona?

For Chat Based jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Chat Based jobs in Arizona look for?

The top searched job categories for Chat Based jobs in Arizona are:

What cities in Arizona are hiring for Chat Based jobs?

Cities in Arizona with the most Chat Based job openings:

Chat Based jobs near you
Infographic showing various Chat Based job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Technical Support Specialist

Collabera LLC

Chandler, AZ • On-site

$23 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 1 hour ago

Job description

Job Title: IT Tech Support
Location: Chandler, AZ; Addison, TX; Hopewell, NJ; Jacksonville, FL
Work Arrangement: Hybrid
Client Industry: Enterprise BFSI client
Duration: 12+ Months Contract
Schedule: Monday to Friday, Standard working hours


About the Role:


This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment. The role involves basic troubleshooting of Windows 10/11, MS Office/Office 365, SharePoint, Citrix, VPN, and Cisco AnyConnect, while maintaining excellent customer service and meeting call/chat performance targets. Candidates should have 1 3 years of IT support or customer service experience, strong communication and multitasking skills, and the ability to document and escalate unresolved issues to 2nd-line support teams.


Qualification - Please read carefully:



  • All Recent Graduate, , Recent college pass out, Trainees/interns, Pursuing to be completed education/bachelors soon, are welcomed.

  • Someone worked for almost 3 or more years and are about to complete their current project or completed the project are also requested to apply if interested!

  • People who are looking to begin theri careers back again, this could be the role you are looking for!


Top skills:



  • First-Line IT Support & Troubleshooting Windows 10/11, MS Office/Office 365, Citrix, VPN, Cisco AnyConnect.

  • Customer Service & Communication Strong phone/chat support, client care, and clear ticket documentation.

  • Showing up Attitude, need to be responsible, have the committement!


Compensation:


Hourly Rate: $23 $24 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.


Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)


About Us:


At Collabera, we don t just offer jobs we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.


Wanna have a real quick quick repsonse?


Apply now on right now!!


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Social media

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