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Chat Associate Jobs in Michigan (NOW HIRING)

Ulta Beauty, Inc.

Lead Cashier

Adrian, MI · On-site

$14.25 - $17.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Lapeer, MI · On-site

$14.75 - $18/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Battle Creek, MI · On-site

$14.50 - $17.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Lapeer, MI

$14.75 - $18/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

White Lake, MI · On-site

$14.50 - $17.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Chesterfield Township, MI · On-site

$14.50 - $17.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Ann Arbor, MI · On-site

$15.75 - $19/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

White Lake, MI · On-site

$14.50 - $17.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Adrian, MI

$14.25 - $17.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Norton Shores, MI · On-site

$14.50 - $17.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Bloomfield, MI · On-site

$15.25 - $18.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Okemos, MI · On-site

$14.50 - $17.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Chesterfield Township, MI

$14.50 - $17.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Lapeer, MI · On-site

$14.75 - $18/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

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Showing results 21-40

All JobsChat Associate JobsChat Associate Jobs in Michigan

Chat Associate information

See Michigan salary details

$9

$17

$28

How much do chat associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for chat associate in Michigan is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chat associate, and why are they important?

To thrive as a Chat Associate, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding multitasking abilities, patience, and problem-solving skills help you stand out in this role. These skills ensure prompt, clear, and effective customer support, leading to higher satisfaction and efficient issue resolution.

What is a chat associate?

Chat Associates are professionals who handle customer inquiries and support requests through online chat platforms. They assist customers by providing information, resolving issues, and guiding them through various processes related to products or services. Chat Associates typically work for companies in customer service departments, ensuring quick and efficient responses to customer needs. Their role requires excellent communication skills, problem-solving abilities, and familiarity with the company's offerings.

What are some common challenges faced by chat associates when handling multiple customer conversations simultaneously?

Chat Associates often manage several customer chats at once, which requires strong multitasking and organizational skills. Balancing multiple conversations can be challenging, especially when customers have urgent or complex issues. Success in this role often depends on the ability to prioritize inquiries, maintain clear and courteous communication, and use internal resources efficiently to resolve questions quickly. Team collaboration is also essential, as Chat Associates may need to escalate issues to supervisors or work with other departments to ensure timely resolutions.

What is the difference between Chat Associate vs Customer Service Representative?

AspectChat AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; often requires customer service experience
Work EnvironmentOnline or remote chat platforms, digital communication toolsCall centers, retail, or office settings, phone and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentOften compared for digital communication rolesCompared for traditional customer support roles

While both roles involve assisting customers, Chat Associates primarily handle online chat inquiries via digital platforms, whereas Customer Service Representatives may work through calls, in-person, or multiple channels. The roles overlap in credentials and industry usage, but differ mainly in communication medium and work environment.

What are the most commonly searched types of Chat jobs in Michigan? The most popular types of Chat jobs in Michigan are:
What cities in Michigan are hiring for Chat Associate jobs? Cities in Michigan with the most Chat Associate job openings:
Chat Associate jobs near you
Infographic showing various Chat Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,020 per year, or $17.3 per hour.

Auto Accessories sales retail associate

Monroe Truck and Auto Accessories

Muskegon, MI • On-site

$16 - $24/hr

Full-time

Posted 3 days ago

New

Job description

Company: Monroe Truck and Auto Accessories
Location: 2915 E Apple Ave, Muskegon MI 49442
Employment Type: Full-Time
About Us:

Monroe Truck and Auto Accessories is a leading provider of high-quality truck and auto accessories, offering exceptional products and outstanding customer service. We’re seeking a dedicated and motivated Sales Associate to join our team. This position will focus on learning and supporting the responsibilities of our Sales team, with the goal of growing into a more comprehensive sales role.
Position Overview:

As a Sales Associate, you’ll work closely with customers, team members, and suppliers to provide exceptional service and maintain an organized and welcoming showroom environment. The ideal candidate will have strong communication skills, a customer-focused attitude, and the ability to manage multiple responsibilities effectively.
Key Responsibilities:

Sales and Customer Service

  • Assist customers with sales of:
    • Truck and Auto Accessories

    • Spray Bedliners

    • Remote Car Starters

  • Respond to customer inquiries promptly and professionally via phone, email, and other communication channels.
  • Follow up on leads and quotes generated by vendors, website platforms, emails, and text messages.
  • Notify customers when their job is complete or parts have arrived.
  • Provide exceptional service for truck topper orders and snow plow parts inquiries.
Inventory and Showroom Management

  • Restock showroom products by utilizing low inventory reports and communicating with suppliers.
  • Maintain an organized and visually appealing showroom, ensuring products are well-stocked and displayed.
  • Understand and analyze inventory reports to manage stock levels efficiently.
Janitorial and Maintenance Duties

  • Perform light cleaning tasks, including sweeping floors, vacuuming the front impression mat, and maintaining the showroom and waiting room.
General Duties and Communication

  • Communicate effectively with customers and team members using tools like phone, email, chat, text, and walkie-talkies.
  • Lift and carry items weighing up to 70 lbs as needed.
  • Exhibit a friendly, courteous, and professional demeanor in all customer and team interactions.
Qualifications:

  • Strong communication skills and a customer-focused attitude.
  • Ability to multitask and manage various responsibilities effectively.
  • Basic understanding of inventory reports and restocking processes.
  • Physical ability to lift up to 70 lbs as needed.
  • Previous sales or customer service experience is a plus.
Why Join Us?

  • Competitive pay and opportunities for growth.
  • Supportive and collaborative work environment.
  • The chance to work with industry-leading products and services.
How to Apply:
If you’re a motivated and friendly professional who enjoys working with customers and providing top-notch service, we’d love to hear from you! Send your resume and cover letter to sales@monroetruckaccessories.com or apply in person at 2915 E Apple Ave, Muskegon MI 49442.
Join the Monroe Truck and Auto Accessories team and drive your career forward!