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Chat Assistant Jobs in Baton Rouge, LA (NOW HIRING)

Ulta Beauty, Inc.

Lead Cashier

Baton Rouge, LA

$14 - $17/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty

Lead Cashier

Baton Rouge, LA · On-site

$14 - $17/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Baton Rouge, LA

$14 - $17/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

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All JobsChat JobsChat Assistant JobsChat Assistant Jobs in Baton Rouge, LA

Chat Assistant information

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

What are the most commonly searched types of Chat jobs in Baton Rouge, LA?

The most popular types of Chat jobs in Baton Rouge, LA are:

What are popular job titles related to Chat Assistant jobs in Baton Rouge, LA?

For Chat Assistant jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Baton Rouge, LA look for?

The top searched job categories for Chat Assistant jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Chat Assistant jobs?

Cities near Baton Rouge, LA with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Library Services Assistant

Louisiana Community and Technical College System

Baton Rouge, LA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

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Job description

Library Services Assistant
Job no: 495703
Work type: Staff Part-Time
Location: Baton Rouge, LA
Categories: Academic Affairs, Library Services
Library Services Assistant
Baton Rouge Community College (BRCC)
Baton Rouge, Louisiana
Enhancing Access to Knowledge, Empowering Student Learning, and Supporting Academic Excellence.
Baton Rouge Community College (BRCC) serves six parishes (East and West Baton Rouge, Iberville, Pointe Coupee and West and East Feliciana) in South Louisiana there are eight locations: 1) the Mid-City Campus in Baton Rouge; 2) the Acadian Campus in Baton Rouge; 3) The Frazier site in Baton Rouge; 4) the Ardendale site in Baton Rouge; 5) the Central Site 6) the Port Allen site 7) the Jackson site and 8) the New Roads site. Provides circulation, basic technical support and general information services to students, faculty, staff, and other library users through the daily operations of the Library, using the library's integrated online system and other resources. Provides information and technical assistance in the Library including basic computer and printer troubleshooting and software assistance. Takes an active role in training and supervising student workers in the department. Assists with other library activities, including providing services at other sites, as necessary. This position includes regular evening and/or morning hours, opening and closing the building, and extended hours during finals.
Key Responsibilities
40%
  • Participate in the daily operation of the Library, which includes providing services directly to the public using an integrated online catalog system, including check-ins, checkouts, and promoting good customer relations
  • Provide customer assistance with public access technology including but not limited to devices (computer, tablet, ereader, etc.) and peripheral device support including scanners, printers, and microform reader/printer/scanners, use of applications including Microsoft Office, the campus learning management system, the campus printing solution, and other common software apps
  • Support patron use of the library's online resources such as the library website, LibGuides, and online databases.
  • Communicate with patrons via email, phone, and chat; Assist patrons in person and online with informational and directional questions; Help patrons locate resources in the library and on campus
  • Work scheduled evening or morning hours as assigned; Open and close the library as assigned; Travel to other BRCC sites to provide library resources and services as needed
35%
  • Participates in hiring, training, and supervising student workers
  • Participate as part of the Library's responsibilities to monitor building activities, ensure user adherence to Library policies; Report maintenance and safety issues appropriately
  • Track patron questions and answers to ensure continuity of services across department and to contribute to data collection for annual reports.
20%
  • Report technical issues to the College's Information Technology (IT) department as needed via the Help Desk ticket system and troubleshoot technical issues in collaboration with the Library staff and the College's IT department as needed.
5% Other duties as assigned.
Minimum Qualifications
Education
  • Associate's degree or higher and work experience in a library or educational setting, or other relevant customer service work experience.
Experience
  • One year of experience working in a library, educational, or customer service setting (or one year of combined total relevant work experience in different environments).
Experience Substitution:
  • Volunteer work or internships in a relevant field, or demonstrated active involvement in student organizations may substitute for required work experience..
Required Knowledge, Skills & Abilities
  • Demonstrated skills and experience using computers, saving and opening files, using cloud storage, printers, Microsoft Office and other technology applications.
  • Willingness to be flexible and learn new processes and skills in an evolving and dynamic work environment.
  • Must be willing to switch shifts as necessary to meet operational needs
  • Ability to communicate effectively in oral and written English
  • Physical ability to move books and book trucks and to lift/move up to 40 lbs. Ability to bend, lift, and twist to reach and work with material and equipment on shelves and on the floor.
  • Ability to work productively with different groups in an urban academic setting
  • Excellent customer service skills
  • Ability to solve problems and exercise good judgment in interpreting rules and following library policies
  • Demonstrated ability to establish and meet deadlines
  • Detail oriented
  • Ability to work with online screen displays/small print
  • Adaptable, positive outlook and interest in user experiences and needs
Preferred Experience
  • Library work experience in an academic setting
  • Coursework or certificates in using computers, digital literacy, Microsoft Office, or Adobe Creative Cloud software
  • Experience using the SIRSI Symphony integrated library system/WorkFlows software
  • Experience with Canvas LMS
  • Experience or interest in graphic design

Benefits: As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort, and length of employment.
Why Join BRCC?
Baton Rouge Community College offers a collaborative work environment, a commitment to employee development, and the opportunity to support the mission of student success through strong institutional operations.
Passing pre-employment criminal background screen is required as a condition of employment.
Advertised: 14 Aug 2026 Central Daylight Time
Applications close:
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