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Chat Agent Jobs in Nebraska (NOW HIRING)

Promoted2

Remote Insurance Agent

Lincoln, NE · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Promoted2

Remote Insurance Agent

Omaha, NE · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

NP Dodge Company

Agent Services Representative

Lincoln, NE · On-site

$13.50 - $17.75/hr

Job Summary: An Agent Services Representative is a proactive and customer-oriented member of our real estate team. The ideal employee will be passionate about real estate, possess excellent ...

Unifi

OMA Alaska Customer Service Agent - Part Time

Omaha, NE · On-site

$14.75 - $19.75/hr

General information Job Title OMA Alaska Customer Service Agent - Part Time Date Tuesday, August 11, 2026 Entity Unifi Aviation, LLC State Nebraska City Omaha Base Pay Rate: $ 16.00 Full/Part Time ...

NP Dodge

Agent Services Representative

Lincoln, NE · On-site

$13 - $17.25/hr

Job Summary: An Agent Services Representative is a proactive and customer-oriented member of our real estate team. The ideal employee will be passionate about real estate, possess excellent ...

EMS, Inc.

Technical Support Representative

Omaha, NE

As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to ...

EMS Inc.

Technical Support Representative

Omaha, NE · On-site

As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to ...

CSAA

$13.75 - $19/hr

The role is an entry point for new employees to gain experience and move into Service Agent ... Work directly with policyholders via phone, web and chat to ensure that each experience with us is ...

ultimus

529 Shareholder Services Specialist II

Denver, CO

$84K - $85K/yr

Answers incoming email and chat interactions. * Answers general questions regarding 529 plan basic ... Obtains knowledge of how the transfer agent fits into the plan managers administrative oversight ...

The Long Agency

Life Insurance Sales Agent

Omaha, NE · On-site +1

$30K - $160K/yr

As a Life Insurance Sales Agent with the Long Agency, you will work with individuals and families who have requested information about life insurance coverage. This is a consultative sales role ...

Unifi

OMA Alaska Customer Service Agent - Part Time

Omaha, NE · On-site

$14.75 - $19.75/hr

OMA Alaska Customer Service Agent - Part Time Unifi Aviation, LLC is seeking a part-time customer service agent for various shifts including A.M., overnight, and P.M. shifts. The position is non ...

Liveops

Remote Customer Service Agent

Lincoln, NE · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Omaha, NE · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Bellevue, NE · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Showing results 21-40

All JobsChat Agent JobsChat Agent Jobs in Nebraska

Chat Agent information

See Nebraska salary details

$5

$16

$23

How much do chat agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for chat agent in Nebraska is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.32 per hour, depending on experience, location, and employer.

What is a chat agent?

Chat Agents are customer service professionals who assist customers through online chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve customer concerns in real time. Chat Agents typically work for businesses in industries like e-commerce, technology, and telecommunications. Their main goal is to ensure customer satisfaction by delivering quick and accurate responses through text-based communication.

What does a chat agent do?

A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

What are the key skills and qualifications needed to thrive as a chat agent?

To thrive as a Chat Agent, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and typing proficiency are typically required. Patience, active listening, and adaptability help build rapport and efficiently address diverse customer concerns. These skills are crucial for delivering prompt, accurate, and positive customer experiences in a digital environment.

How does a chat agent typically collaborate with other departments to resolve customer inquiries?

Chat Agents often act as the first point of contact for customers, but resolving certain inquiries may require close collaboration with other departments, such as technical support, billing, or sales. It's common for Chat Agents to escalate complex issues or coordinate with subject matter experts to ensure customers receive accurate and timely solutions. Effective communication and documentation are key, as agents must relay customer concerns clearly and follow up on the status of escalated cases. This collaborative environment helps build a supportive team culture and ensures high-quality customer service.

What is the difference between Chat Agent vs Customer Service Representative?

AspectChat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOnline, remote or call center settings, primarily via chat platformsCall centers, retail stores, or office settings, via phone or in person
Industry UsageCommon in e-commerce, tech support, and online services

Chat Agents primarily handle customer inquiries through online chat platforms, focusing on quick, written communication. Customer Service Representatives may work via phone, in person, or chat, providing broader support. While both roles require strong communication skills, Chat Agents specialize in digital, text-based interactions, often in online environments, whereas Customer Service Reps may handle a wider range of customer issues across multiple channels.

How do you become a chat agent?

To become a chat agent, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer after hiring.
More about Chat Agent jobs

What are the most commonly searched types of Chat Agent jobs in Nebraska?

The most popular types of Chat Agent jobs in Nebraska are:

What are popular job titles related to Chat Agent jobs in Nebraska?

For Chat Agent jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Chat Agent jobs in Nebraska look for?

The top searched job categories for Chat Agent jobs in Nebraska are:

What cities in Nebraska are hiring for Chat Agent jobs?

Cities in Nebraska with the most Chat Agent job openings:

Chat Agent jobs near you
Infographic showing various Chat Agent job openings in Nebraska as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $34,004 per year, or $16.3 per hour.

Work from Home Sales: Hiring Immediately

The Semler Agency

Lincoln, NE • On-site, Remote

Part-time

Posted 13 days ago

Job description

Are you looking to:
  • Set your own hours?
  • Work from home?
  • Have the ability to make uncapped income?
  • Have positive and motivating mentors?
  • Make an impact in people's lives?

As a Work-from-Home Sales Consultant, you will be responsible for assisting customers in selecting appropriate insurance coverage tailored to their needs. Your primary focus will be on building strong customer relationships, providing expert advice, and ensuring customer satisfaction.
Responsibilities:
  • Communicate with customers via phone, email, or online chat to understand their insurance needs and provide suitable recommendations.
  • Educate customers on various insurance products, coverage options, and policy terms.
  • Collaborate with the underwriting team to evaluate and assess risk factors for policy approvals.
  • Maintain accurate customer records and update insurance policies as necessary.
  • Keep up-to-date with industry trends and insurance regulations to provide accurate and relevant information to customers.
  • Attend weekly training calls to increase product knowledge and improve sales skills.

Requirements:
  • Strong knowledge of insurance products, coverage options, and policy terms.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficiency in using insurance software and customer relationship management (CRM) systems.
  • Relevant Life and Health insurance license or the willingness to obtain one.
After applying, be on the lookout for a text from Terra.
NOTE: No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.

Apply