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Chat Advocate Jobs (NOW HIRING)

Montana Internet

Customer Support Advocate

Helena, MT · On-site

Provide frontline technical support via phone, chat, and email * Troubleshoot internet connectivity issues (fixed wireless and fiber) * Assist with home and business network setups (Wi-Fi, routers ...

Granted Health, Inc

Healthcare Advocate

Continental, OH · On-site +1

As a Healthcare Advocate, you'll own complex medical billing and insurance cases from start to ... Much of your communication with users happens through chat rather than phone. * Comfortable working ...

AE Perkins

Customer Advocate

Dallas, TX · Remote

$21/hr

Position Summary: The Customer Advocate serves as the initial point of contact for plan ... Minimum 2+ years of multi-channel service experience, including chat, phone, and email in a contact ...

New

Tactile Medical

Patient Advocate

Minneapolis, MN · On-site

$20.77 - $27.26/hr

The Patient Advocate serves as the patient's champion and works on their behalf to provide ... Respond to inbound patient inquiries via phone, chat, text and email * Initiate outbound patient ...

AE Perkins

Customer Advocate

Dallas, TX

$21/hr

Position Summary: The Customer Advocate serves as the initial point of contact for plan ... Minimum 2+ years of multi-channel service experience, including chat, phone, and email in a contact ...

New

Tactile Medical

Patient Advocate

Minneapolis, MN · On-site

$20.77 - $27.26/hr

The Patient Advocate serves as the patient's champion and works on their behalf to provide ... Respond to inbound patient inquiries via phone, chat, text and email * Initiate outbound patient ...

AE Perkins

Customer Advocate

Dallas, TX · On-site +1

$21/hr

Position Summary: The Customer Advocate serves as the initial point of contact for plan ... Minimum 2+ years of multi-channel service experience, including chat, phone, and email in a contact ...

New

AE Perkins

Customer Advocate

$21/hr

Position Summary: The Customer Advocate serves as the initial point of contact for plan ... Minimum 2+ years of multi-channel service experience, including chat, phone, and email in a contact ...

New

ClearStar

Customer Success Advocate

The Client Service Advocate serves as a primary point of contact for ClearStar's retail clients, providing real-time support, training, and problem resolution across phone, email, and live chat. This ...

Luminare Health

Benefit Advocate - LHB

$14.97 - $28.12/hr

Job Summary Benefit Advocates are responsible for managing and coordinating a high volume of service requests (phone, emails, portal, chat) from employees (and their immediate family) of our clients.

Luminare Health

Benefit Advocate

$14.97 - $28.12/hr

Job Summary Benefit Advocates are responsible for managing and coordinating a high volume of service requests (phone, emails, portal, chat) from employees (and their immediate family) of our clients.

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Chat Advocate information

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$11

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$32

How much do chat advocate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for chat advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chat Advocate?

To thrive as a Chat Advocate, you need excellent written communication skills, a customer service mindset, and often a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Strong problem-solving abilities, patience, and the ability to multitask help individuals stand out in this role. These skills ensure timely, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is the difference between Chat Advocate vs Customer Service Representative?

AspectChat AdvocateCustomer Service Representative
CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentOnline chat platforms, remote or office settingsCall centers, retail, or office environments
Industry UsageCustomer support via live chat in various industriesCustomer support across multiple industries, including retail and telecom
Search/Comparison IntentFocus on online chat support rolesBroader customer service roles including phone support

While both roles involve assisting customers, a Chat Advocate specializes in providing support through live online chat platforms, often remotely. A Customer Service Representative may handle inquiries via phone, email, or in person. The Chat Advocate role emphasizes digital communication skills and familiarity with chat tools, whereas Customer Service Representatives may require broader communication channels. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

How does a Chat Advocate typically collaborate with other departments to resolve customer inquiries?

As a Chat Advocate, collaboration with departments such as technical support, billing, and sales is a regular part of the role. When complex customer inquiries arise, Chat Advocates often escalate cases or consult with subject matter experts to ensure accurate and timely solutions. This requires clear communication and strong teamwork skills, as well as familiarity with internal workflows and escalation protocols. The ability to build relationships across departments helps Chat Advocates provide seamless customer experiences and gain a broader understanding of the company's operations.
More about Chat Advocate jobs

What states have the most Chat Advocate jobs?

States with the most job openings for Chat Advocate jobs include:

What job categories do people searching Chat Advocate jobs look for?

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Chat Advocate jobs near you
Infographic showing various Chat Advocate job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 14% Part Time, and 10% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

Chat Brand Rep (FootJoy)

ThirdChannel eCommerce

Denver, CO • On-site, Remote

$15/hr

Contractor

Re-posted 27 days ago

Job description

Capacity eCommerce creates a unique, work from anywhere, side gig experience that allows maximum engagement with customers, allowing you to chat anytime, anywhere! Capacity finds the enthusiasts, fanatics, advocates... the REAL experts and puts them together with customers to create one of a kind interactions. Are you all in on your favorite brand? Can't get enough of it and want to earn cash while you tell everyone about why it's the best? Fill out our knowledge quiz for your favorite brand and show us you have what it takes.
RESPONSIBILITIES AND DUTIES
  • Must LOVE being on the golf course, be willing to share your passion - it's contagious!
  • Familiarity with FootJoy golf and media/searches related to it.
  • Own and use FootJoy products from shoes to apparel to gear.
  • Ability to compare and analyze with competing products.
  • Comfortable showing empathy to customers in stressful situations.

SKILLS AND QUALIFICATIONS
  • Experience with golf shoes, apparel, and gear.
  • Ability to compare and contrast products uses and features.
  • Passionate about getting customers into the right products for their needs.
  • Ability to speak to customers at all knowledge levels.
  • Proficient in the use of modern technology, especially web search and navigation.
  • Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form.
  • Must be free during nights and weekends, average of 15-20 hours per week

COMPENSATION AND PERKS
  • This is a 1099 Independent Contractor position
  • Chat interactions are paid out weekly on an hourly basis of $15/hour
  • Performance based rewards redeemable for product and/or gift cards
  • Insider information from your brand about new product launches and events
  • Immediate start upon completion of onboarding
  • Remote position from anywhere you can connect to the internet

TECHNOLOGY DETAILS
  • A computer w/ Chrome browser (desktop or laptop - tablets and other mobile devices are not compatible at this time)
  • Stable internet connection (we suggest at least a consistent 10mbps)
  • Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets)

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