Charlotte, NC · On-site
$25 - $28/hr
Support members across email, chat/SMS, social, and phone channels * Advocate for the member voice analyze feedback and data, and surface experience trends to stakeholders * Present findings to Legal ...
Charlotte, NC · On-site
$25 - $28/hr
Support members across email, chat/SMS, social, and phone channels * Advocate for the member voice analyze feedback and data, and surface experience trends to stakeholders * Present findings to Legal ...
$55K - $75K/yr
Member & Provider Advocacy ... Handle inbound and outbound member and provider inquiries via phone, email, and chat with ...
$55K - $75K/yr
Member & Provider Advocacy ... Handle inbound and outbound member and provider inquiries via phone, email, and chat with ...
Successful advocates leveragetechnology to work more efficiently while applying critical thinking ... Deliver exceptional customer experiences across voice, chat, SMS, email, and emerging digital ...
Successful advocates leveragetechnology to work more efficiently while applying critical thinking ... Deliver exceptional customer experiences across voice, chat, SMS, email, and emerging digital ...
Successful advocates leveragetechnology to work more efficiently while applying critical thinking ... Deliver exceptional customer experiences across voice, chat, SMS, email, and emerging digital ...
Successful advocates leveragetechnology to work more efficiently while applying critical thinking ... Deliver exceptional customer experiences across voice, chat, SMS, email, and emerging digital ...
Successful advocates leveragetechnology to work more efficiently while applying critical thinking ... Deliver exceptional customer experiences across voice, chat, SMS, email, and emerging digital ...
Successful advocates leveragetechnology to work more efficiently while applying critical thinking ... Deliver exceptional customer experiences across voice, chat, SMS, email, and emerging digital ...
Austin, TX · On-site
As the only national provider available 24/7/365 via call, chat, and text, we are committed to ... Provide advocacy services on The Hotline's Crisis Intervention Model, including safety assessment ...
Quick apply
Austin, TX · On-site
As the only national provider available 24/7/365 via call, chat, and text, we are committed to ... Provide advocacy services on The Hotline's Crisis Intervention Model, including safety assessment ...
TX · On-site
$21.17/hr
As the only national provider available 24/7/365 via call, chat, and text, we are committed to ... Provide advocacy services on The Hotline's Crisis Intervention Model, including safety assessment ...
TX · On-site
$21.17/hr
As the only national provider available 24/7/365 via call, chat, and text, we are committed to ... Provide advocacy services on The Hotline's Crisis Intervention Model, including safety assessment ...
Chicago, IL · On-site
$24.62/hr
The Resource Advocate is responsible for coordinating daily resource linkage services and providing ... Actively participate in regular staff CHAT meetings to plan accountability processes and program ...
Chicago, IL · On-site
$24.62/hr
The Resource Advocate is responsible for coordinating daily resource linkage services and providing ... Actively participate in regular staff CHAT meetings to plan accountability processes and program ...
Chicago, IL · On-site
$27.67 - $33.10/hr
The Resource Advocate is responsible for coordinating daily resource linkage services and providing ... Actively participate in regular staff CHAT meetings to plan accountability processes and program ...
Chicago, IL · On-site
$27.67 - $33.10/hr
The Resource Advocate is responsible for coordinating daily resource linkage services and providing ... Actively participate in regular staff CHAT meetings to plan accountability processes and program ...
The role of the Family Health Advocate is an exciting and innovative remote role newly created to ... Answer inquiries from members (via voice and chat) for the following: * Help with eligibility ...
The role of the Family Health Advocate is an exciting and innovative remote role newly created to ... Answer inquiries from members (via voice and chat) for the following: * Help with eligibility ...
$48K - $62K/yr
As a Client Advocate, Staff , you'll play a critical role in helping customers successfully ... Serve as a trusted resource for customers across phone, chat, and ticketing channels, adapting your ...
$48K - $62K/yr
As a Client Advocate, Staff , you'll play a critical role in helping customers successfully ... Serve as a trusted resource for customers across phone, chat, and ticketing channels, adapting your ...
Denver, CO · On-site
$58K - $75K/yr
As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Offer empathetic support by phone, chat, or email, collaborating with teams to resolve patient ...
Denver, CO · On-site
$58K - $75K/yr
As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Offer empathetic support by phone, chat, or email, collaborating with teams to resolve patient ...
Denver, CO · On-site
$58K - $75K/yr
As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Offer empathetic support by phone, chat, or email, collaborating with teams to resolve patient ...
Quick apply
Denver, CO · On-site
$58K - $75K/yr
As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Offer empathetic support by phone, chat, or email, collaborating with teams to resolve patient ...
Denver, CO · On-site
$58K - $75K/yr
As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Offer empathetic support by phone, chat, or email, collaborating with teams to resolve patient ...
Denver, CO · On-site
$58K - $75K/yr
As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Offer empathetic support by phone, chat, or email, collaborating with teams to resolve patient ...
Irving, TX · On-site
$17 - $22/hr
Additionally, the lead will monitor the number of chat responses, calculating both the total per ... Patient Advocate | 1 May 2025 This content is owned and provided by Mineral, Inc. "AS IS," and is ...
Quick apply
Irving, TX · On-site
$17 - $22/hr
Additionally, the lead will monitor the number of chat responses, calculating both the total per ... Patient Advocate | 1 May 2025 This content is owned and provided by Mineral, Inc. "AS IS," and is ...
SC · Remote
$48K - $62K/yr
As a Client Advocate, Staff , you'll play a critical role in helping customers successfully ... Serve as a trusted resource for customers across phone, chat, and ticketing channels, adapting your ...
SC · Remote
$48K - $62K/yr
As a Client Advocate, Staff , you'll play a critical role in helping customers successfully ... Serve as a trusted resource for customers across phone, chat, and ticketing channels, adapting your ...
Knightdale, NC · On-site
CE HQ currently has an exciting Customer Success Advocate opportunity Company Website : www ... Chat Agents take up to 3 chats at a time simultaneously. * Demonstrates active listening skills ...
Knightdale, NC · On-site
CE HQ currently has an exciting Customer Success Advocate opportunity Company Website : www ... Chat Agents take up to 3 chats at a time simultaneously. * Demonstrates active listening skills ...
Irving, TX · On-site
$16.25 - $21.25/hr
Additionally, the lead will monitor the number of chat responses, calculating both the total per ... Patient Advocate | 1 May 2025 This content is owned and provided by Mineral, Inc. "AS IS," and is ...
Irving, TX · On-site
$16.25 - $21.25/hr
Additionally, the lead will monitor the number of chat responses, calculating both the total per ... Patient Advocate | 1 May 2025 This content is owned and provided by Mineral, Inc. "AS IS," and is ...
Knightdale, NC · On-site
CE HQ currently has an exciting Customer Success Advocate opportunity Company Website : www ... Chat Agents take up to 3 chats at a time simultaneously. * Demonstrates active listening skills ...
Knightdale, NC · On-site
CE HQ currently has an exciting Customer Success Advocate opportunity Company Website : www ... Chat Agents take up to 3 chats at a time simultaneously. * Demonstrates active listening skills ...
Dallas, TX · On-site
$17.50 - $22.75/hr
Additionally, the lead will monitor the number of chat responses, calculating both the total per ... Patient Advocate | 1 May 2025 This content is owned and provided by Mineral, Inc. "AS IS," and is ...
Dallas, TX · On-site
$17.50 - $22.75/hr
Additionally, the lead will monitor the number of chat responses, calculating both the total per ... Patient Advocate | 1 May 2025 This content is owned and provided by Mineral, Inc. "AS IS," and is ...
$11.06 - $12.98
4% of jobs
$12.98 - $14.90
4% of jobs
$14.90 - $16.83
14% of jobs
$17.14 is the 25th percentile. Wages below this are outliers.
$16.83 - $18.75
15% of jobs
The median wage is $20.13 / hr.
$18.75 - $20.67
17% of jobs
$20.67 - $22.60
12% of jobs
$22.60 - $24.52
8% of jobs
$24.73 is the 75th percentile. Wages above this are outliers.
$24.52 - $26.44
8% of jobs
$26.44 - $28.37
10% of jobs
$28.37 - $30.29
4% of jobs
$30.29 - $32.21
4% of jobs
$11
$21
$32
| Aspect | Chat Advocate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; excellent communication skills | High school diploma or equivalent; strong communication skills |
| Work Environment | Online chat platforms, remote or office settings | Call centers, retail, or office environments |
| Industry Usage | Customer support via live chat in various industries | Customer support across multiple industries, including retail and telecom |
| Search/Comparison Intent | Focus on online chat support roles | Broader customer service roles including phone support |
While both roles involve assisting customers, a Chat Advocate specializes in providing support through live online chat platforms, often remotely. A Customer Service Representative may handle inquiries via phone, email, or in person. The Chat Advocate role emphasizes digital communication skills and familiarity with chat tools, whereas Customer Service Representatives may require broader communication channels. Understanding these differences helps job seekers find roles aligned with their skills and preferences.
States with the most job openings for Chat Advocate jobs include:
The top searched job categories for Chat Advocate jobs are:
$25 - $28/hr
Other
Medical, Dental, Vision, Retirement
Posted 5 days ago
Immediate need for a talented Escalation Advocate. This is a 03 Months Contract opportunity with long-term potential and is located in Charlotte, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-27064
Pay Range: $25 - $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Key Requirements and Technology Experience:
Our client is a leading Financial technology Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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