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Chargeback Manager Jobs in Illinois (NOW HIRING)

Stripe

Customer Success Manager, Radar

Chicago, IL · On-site

Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment * Product ...

CYNET SYSTEMS

Senior Data Analyst

Lake Zurich, IL · On-site

$38 - $43/hr

Collaborate with the Chargeback, Credit & Collections, Customer Master & Rebate managers to provide meaningful reports and project assistance. * Experience performing root cause analysis on internal ...

Associa

Assistant Community Association Manager

Schaumburg, IL · On-site

$18.75 - $22.75/hr

... Chargebacks) * Answer questions from real estate agents and appraisers via phone calls or emails ... Proofread manager's documents/reports, letters, notices * Create & Update Excel spreadsheets as ...

Unchain Data

Machine Learning Lead

Chicago, IL · On-site

$225 - $275/hr

Coinflow enables businesses to grow faster with instant settlement, fraud & chargeback indemnity ... Experience developing, managing, and scaling MLOps pipelines and monitoring systems (retraining ...

SOLANA FOUNDATION

Machine Learning Lead

Chicago, IL · On-site

$175 - $235/hr

Coinflow enables businesses to grow faster with instant settlement, fraud & chargeback indemnity ... Experience developing, managing, and scaling MLOps pipelines and monitoring systems (retraining ...

Coinflow

Machine Learning Lead

Chicago, IL · On-site

$225K - $275K/yr

Coinflow enables businesses to grow faster with instant settlement, fraud & chargeback indemnity ... Experience developing, managing, and scaling MLOps pipelines and monitoring systems (retraining ...

SpotOn

Product Manager (Payments)

Chicago, IL · On-site

$180K - $225K/yr

About the Role As the Product Manager in Payments, you will own the strategy and execution for ... Monitor and improve key payment performance metrics--authorization rates, chargebacks, declines ...

SpotOn: Sales

Product Manager (Payments)

Chicago, IL · On-site

$180K - $225K/yr

About the Role As the Product Manager in Payments, you will own the strategy and execution for ... Monitor and improve key payment performance metrics-authorization rates, chargebacks, declines ...

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Chargeback Manager information

See Illinois salary details

$36.3K

$72.3K

$109K

How much do chargeback manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for chargeback manager in Illinois is $72,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $84,800.00 per year, depending on experience, location, and employer.

What is a chargeback manager?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What does a chargeback manager do?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What skills and qualifications are needed to be a chargeback manager?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

What are the most commonly searched types of Chargeback jobs in Illinois?

The most popular types of Chargeback jobs in Illinois are:

What are popular job titles related to Chargeback Manager jobs in Illinois?

For Chargeback Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Chargeback Manager jobs in Illinois look for?

The top searched job categories for Chargeback Manager jobs in Illinois are:

What cities in Illinois are hiring for Chargeback Manager jobs?

Cities in Illinois with the most Chargeback Manager job openings:

Chargeback Manager jobs near you
Infographic showing various Chargeback Manager job openings in Illinois as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $72,300 per year, or $34.8 per hour.

Customer Success Manager, Radar

Stripe

Chicago, IL • On-site

Full-time

Re-posted 20 days ago

Job description

Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.
What you'll do
The Customer Success Manager for Radar is a specialized scaled coverage role serving the Global CSM Team. You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar adoption and deliver measurable improvements in fraud rates, dispute rates, and overall payments health. You will be the domain expert and operational backbone for Stripe's fraud and disputes product suite (examples: Radar Standard, Radar for Fraud Teams (RFFT), Disputes, Adaptive 3DS, Smart Refunds, Radar for Multiprocessor, and Radar for Platforms, working across partners in Product, ProServ, Support, and Data Science.
The ideal candidate combines deep fraud and payments risk domain expertise with strong cross-functional instincts.
Responsibilities
  • Monitor and Mitigate Risk: Identify churn signals, integration gaps, and potential Card Brand Monitoring Program (CBMP) risks to proactively initiate optimization conversations.
  • Drive Value and Adoption: Educate users on fraud and disputes products, drive adoption of high-value features, and identify upsell opportunities
  • Cross-Functional Partnership: Collaborate with cross functional teams to support trials, conversions, and joint enablement.
  • Voice of the Customer: Act as the internal advocate by routing product feedback, representing user needs in roadmap discussions, and flagging systemic integration issues.
  • Operational Leadership: Own reporting and performance metrics, lead internal training, and participate in key customer business reviews (QBRs/EBCs)
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
  • 5+ years of enterprise relationship management or consulting, with 2+ years embedded in payments fraud, risk management, or disputes at a payments company, bank, or fintech
  • Domain Expertise: Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment
  • Product Fluency: Hands-on experience with machine learning-based fraud tools, rule-based fraud engines, or dispute management platforms; familiarity with Stripe Radar is a strong plus
  • Executive Presence: Experience presenting fraud and risk performance data to and influencing senior stakeholders across risk, finance, and operations functions
  • Operational Rigor: Ability to manage a complex book of business, balancing multiple merchant fraud investigations, dispute escalations, and performance reviews simultaneously
  • Ability to navigate data and people to find answers, including interpreting fraud dashboards, dispute analytics, and authorization rate metrics
Preferred qualifications
  • Deep fraud and payments risk domain expertise with strong cross-functional instincts.

Apply