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Chargeback Associate Jobs in Illinois (NOW HIRING)

TURTLE WAX INC

Specialist- Account Receivable

Lombard, IL

$19.75 - $26.25/hr

Associate or bachelor's degree in related field preferred. * Preferred experience with customer portals, deduction research, short payments, chargebacks, credit memos, customer account reconciliation ...

Turtle Wax, Inc

Specialist- Account Receivable

Lombard, IL · On-site

$50K - $66K/yr

Associate or bachelor's degree in related field preferred. * Preferred experience with customer portals, deduction research, short payments, chargebacks, credit memos, customer account reconciliation ...

Capital One

Associate, Process Manager

Riverwoods, IL · On-site

Associate, Process Manager We are seeking a detail-oriented and analytical Gateway & Network ... Identify, investigate, and resolve billing anomalies, interchange downgrades, chargeback fees, and ...

Leapfrog Brands

Accounting Associate

Chicago, IL · On-site

$50K - $60K/yr

About the Role Reporting to the Revenue Accountant, the Leapfrog Accounting Associate will support ... Identify and escalate customer deductions to the Chargeback Analyst as appropriate. * Manage the ...

Barilla Group

Job Purpose The BPS Associate Manager provides support to the Americas, specifically to end user ... Support OTC processes including order management, pricing, billing, credit, chargebacks, and ...

Burlington

Operations/Service Manager III

Naperville, IL · On-site

$24.95 - $33.25/hr

... chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ...

Burlington

Operations Service Manager

Springfield, IL

$23.75 - $31.65/hr

... chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ...

Burlington

Store Manager

Moline, IL

$64K - $80K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... chargeback paperwork to ensure accuracy of inventory. * Act as Manager on Duty (MOD); lead by ...

Addison Group

Accounts Receivable Specialist

Addison, IL · On-site

$55K - $60K/yr

Investigate and resolve payment discrepancies, short pays, deductions, and chargebacks * Prepare ... Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred * 3-5 years ...

Burlington

Store Manager

Pittsfield, IL

$60K - $75K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... chargeback paperwork to ensure accuracy of inventory. * Act as Manager on Duty (MOD); lead by ...

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All JobsChargeback Associate JobsChargeback Associate Jobs in Illinois

Chargeback Associate information

See Illinois salary details

$12

$20

$29

How much do chargeback associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for chargeback associate in Illinois is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $22.84 per hour, depending on experience, location, and employer.

What is a chargeback associate?

Chargeback Associates are professionals who handle and resolve chargeback disputes between customers, merchants, and financial institutions. They investigate claims of unauthorized transactions or service/product issues, gather evidence, and communicate with all parties to determine the validity of each claim. Their goal is to ensure fair outcomes and compliance with banking regulations, helping to minimize financial losses for their organization. Chargeback Associates also monitor trends to prevent future disputes and may provide insights to improve payment processes.

What are the key skills and qualifications needed to thrive as a chargeback associate?

To thrive as a Chargeback Associate, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, card network rules, and tools like Excel or specialized dispute platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help manage cases efficiently and collaborate with internal teams and external partners. These skills are crucial for minimizing financial losses, maintaining compliance, and ensuring customer satisfaction in the chargeback process.

What are some common challenges chargeback associates face when handling disputed transactions, and how can these be managed effectively?

Chargeback Associates often encounter challenges such as navigating complex documentation requirements, meeting strict response deadlines, and communicating effectively with both merchants and customers. Managing these challenges requires strong attention to detail and excellent organizational skills to gather all necessary evidence promptly. Staying updated on card network regulations, using chargeback management software, and collaborating closely with fraud prevention teams can also help streamline the process and improve dispute outcomes.

What is the difference between Chargeback Associate vs Payment Processing Specialist?

AspectChargeback AssociatePayment Processing Specialist
CredentialsBasic financial or customer service experience, sometimes certifications in banking or financeSimilar credentials, often with knowledge of payment systems
Work EnvironmentBanking, credit card companies, e-commerceFinancial institutions, payment service providers
Employer & IndustryFinancial services, retail, e-commercePayment processors, banks, retail
Common Search & ComparisonYesYes

The main difference is that a Chargeback Associate focuses on resolving disputes related to chargebacks, while a Payment Processing Specialist handles the overall processing of transactions. Both roles require knowledge of payment systems and customer service skills, but their specific responsibilities differ within the payment industry.

What are the most commonly searched types of Chargeback jobs in Illinois?

The most popular types of Chargeback jobs in Illinois are:

What cities in Illinois are hiring for Chargeback Associate jobs?

Cities in Illinois with the most Chargeback Associate job openings:

Chargeback Associate jobs near you
Infographic showing various Chargeback Associate job openings in Illinois as of July 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,398 per year, or $20.9 per hour.

Operations Analyst

Connect Search, LLC

Libertyville, IL • On-site

Other

Medical, Retirement

Posted 24 days ago

Job description

Operations Analyst (Chargebacks & Pricing)

Libertyville, IL (Hybrid, 4 days in office)

Up to $85,000 + 10% bonus


I'm partnered with an employee-owned global healthcare products manufacturer headquartered in Libertyville. They're hiring an Operations Analyst to own their chargeback and pricing process. This is a newly created seat with a fast, 2-step interview process.


What you'll do:

  • Analyze, process, and reconcile chargebacks for national distributors and wholesalers
  • Serve as the go-to business partner for distributor contacts and resolve disputes
  • Maintain pricing and GPO membership data in the pricing system (Vistex)
  • Communicate pricing adjustments across the business daily
  • Partner with AR, Sales, Customer Service, and National Accounts
  • Build SOPs and drive process improvements


Who fits:

Two profiles work here.

  • Experienced chargeback, rebate, or contract pricing pros from healthcare, med device, or pharma. An Associates degree is fine with this background.
  • Sharp finance or accounting talent with 2-3+ years of experience and strong Excel skills who want a business-facing analytical role with room to grow into other areas of the company. Bachelors required for this path.


Nice to have:

  • SAP and Vistex experience
  • BW or similar reporting tools
  • Healthcare distribution, GPO, or class of trade knowledge


Why this one:

  • Employee-owned, stable, mission-driven company
  • Above-market total rewards: strong 401k with safe harbor match, 11 paid holidays, education assistance
  • Real growth path beyond the role
  • 2-step process, so no drawn-out hiring cycle


If this sounds like you or someone you know, apply or message me directly. All conversations confidential.

Apply