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Chargeback Associate Jobs in Illinois (NOW HIRING)

Burlington

Operations/Service Manager III

Naperville, IL · On-site

$24.95 - $33.25/hr

... chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ...

Burlington

Store Manager

Moline, IL

$64K - $80K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... chargeback paperwork to ensure accuracy of inventory. * Act as Manager on Duty (MOD); lead by ...

Burlington

Store Manager

Pittsfield, IL · On-site

$60K - $75K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... chargeback paperwork to ensure accuracy of inventory. * Act as Manager on Duty (MOD); lead by ...

Addison Group

Accounts Receivable Specialist

Addison, IL · On-site

$55K - $60K/yr

Investigate and resolve payment discrepancies, short pays, deductions, and chargebacks * Prepare ... Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred * 3-5 years ...

Rural King

Staff Accountant

Mattoon, IL · On-site

$22.75 - $27.75/hr

... Associate Hardship Program 24/7 Chaplaincy Services Responsibilities What You'll do As a Staff Accountant, you will ensure merchant fee processing, along with chargebacks, is properly reviewed and ...

Burlington Stores

Store Manager

Moline, IL · On-site

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... chargeback paperwork to ensure accuracy of inventory. * Act as Manager on Duty (MOD); lead by ...

Rural King

Staff Accountant

Mattoon, IL · On-site

$22.75 - $27.75/hr

... Associate Hardship Program 24/7 Chaplaincy Services What You'll do As a Staff Accountant, you will ensure merchant fee processing, along with chargebacks, is properly reviewed and posted to the ...

Rural King

Staff Accountant

Mattoon, IL · On-site

$22.75 - $27.75/hr

... Associate Hardship Program 24/7 Chaplaincy Services Responsibilities What You'll do As a Staff Accountant, you will ensure merchant fee processing, along with chargebacks, is properly reviewed and ...

Camping World

Payment Systems Engineer

Chicago, IL

$111K - $170K/yr

Implement payment flows including authorization, capture, settlement, refunds, and chargebacks ... Full-time associates are offered a comprehensive benefit package including medical, dental, vision ...

Camping World

Payment Systems Engineer

Lincolnshire, IL · On-site

$111K - $170K/yr

Implement payment flows including authorization, capture, settlement, refunds, and chargebacks ... Full-time associates are offered a comprehensive benefit package including medical, dental, vision ...

Fusion Transport

Sales Account Executive

Chicago, IL · On-site

No chargebacks, hidden fees, etc. * Long track record (Our Am Trans brokerage business has been in ... Associates or Bachelor's degree preferred. * Comfortable with Microsoft Office. * In-depth ...

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Showing results 21-40

All JobsChargeback Associate JobsChargeback Associate Jobs in Illinois

Chargeback Associate information

See Illinois salary details

$12

$20

$29

How much do chargeback associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for chargeback associate in Illinois is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $22.84 per hour, depending on experience, location, and employer.

What is a chargeback associate?

Chargeback Associates are professionals who handle and resolve chargeback disputes between customers, merchants, and financial institutions. They investigate claims of unauthorized transactions or service/product issues, gather evidence, and communicate with all parties to determine the validity of each claim. Their goal is to ensure fair outcomes and compliance with banking regulations, helping to minimize financial losses for their organization. Chargeback Associates also monitor trends to prevent future disputes and may provide insights to improve payment processes.

What are the key skills and qualifications needed to thrive as a chargeback associate?

To thrive as a Chargeback Associate, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, card network rules, and tools like Excel or specialized dispute platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help manage cases efficiently and collaborate with internal teams and external partners. These skills are crucial for minimizing financial losses, maintaining compliance, and ensuring customer satisfaction in the chargeback process.

What are some common challenges chargeback associates face when handling disputed transactions, and how can these be managed effectively?

Chargeback Associates often encounter challenges such as navigating complex documentation requirements, meeting strict response deadlines, and communicating effectively with both merchants and customers. Managing these challenges requires strong attention to detail and excellent organizational skills to gather all necessary evidence promptly. Staying updated on card network regulations, using chargeback management software, and collaborating closely with fraud prevention teams can also help streamline the process and improve dispute outcomes.

What is the difference between Chargeback Associate vs Payment Processing Specialist?

AspectChargeback AssociatePayment Processing Specialist
CredentialsBasic financial or customer service experience, sometimes certifications in banking or financeSimilar credentials, often with knowledge of payment systems
Work EnvironmentBanking, credit card companies, e-commerceFinancial institutions, payment service providers
Employer & IndustryFinancial services, retail, e-commercePayment processors, banks, retail
Common Search & ComparisonYesYes

The main difference is that a Chargeback Associate focuses on resolving disputes related to chargebacks, while a Payment Processing Specialist handles the overall processing of transactions. Both roles require knowledge of payment systems and customer service skills, but their specific responsibilities differ within the payment industry.

What are the most commonly searched types of Chargeback jobs in Illinois?

The most popular types of Chargeback jobs in Illinois are:

What cities in Illinois are hiring for Chargeback Associate jobs?

Cities in Illinois with the most Chargeback Associate job openings:

Chargeback Associate jobs near you
Infographic showing various Chargeback Associate job openings in Illinois as of July 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,398 per year, or $20.9 per hour.

Store Manager - Greater Chicago Market

Skokie, IL • On-site

Burlington
Retail • 10K+ employees
Learn more about Burlingtonexternal

$75K - $94K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Key responsibilities

  • Lead the Customer Service and Cashier teams to ensure compliance with company policies, proper cash handling, and excellent customer service.

  • Manage the overall execution of store operations, including receiving processes, inventory accuracy, and adherence to SOPs.

  • Support the Store Manager by assisting with staffing, training, and developing store team members.

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 962 frontline employees who took The Breakroom Quiz

Job description

Position OverviewAre you a proven leader with a strong drive to succeed?
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life
  • Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
  • Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
  • Manage the overall execution of operations and receiving SOPS.
  • Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
  • Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
  • Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
  • Assist in the management of other store operations areas as needed.
  • Communicate effectively with the District and Regional Management teams.
You'll Come With
  • 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software.
  • Travel may be required from time to time.

Pay Range: $75,940 - $94,920

#LI-RA1

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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