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Channel Success Manager Jobs in Tennessee (NOW HIRING)

... channel. This is an execution first role - daily duties include managing social media content ... What success looks like: You consistently deliver accurate, on-time organic social content ...

... channel. This is an execution first role - daily duties include managing social media content ... What success looks like: You consistently deliver accurate, on-time organic social content ...

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Channel Success Manager information

What is a channel success manager?

A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a channel success manager?

To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.

How does a channel success manager typically collaborate with partner organizations to achieve shared business goals?

A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.

What is the difference between Channel Success Manager vs Channel Account Manager?

AspectChannel Success ManagerChannel Account Manager
Primary FocusEnsuring partner success and satisfactionManaging and growing partner accounts
ResponsibilitiesOnboarding, training, and support for partnersSales, renewals, and relationship management
Work EnvironmentCollaborative, partner-focusedSales-driven, client relationship-oriented
Required SkillsCustomer success, communication, trainingSales, negotiation, account management

While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.

What cities in Tennessee are hiring for Channel Success Manager jobs?

Cities in Tennessee with the most Channel Success Manager job openings:

Infographic showing various Channel Success Manager job openings in Tennessee as of July 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Retail Store Manager-New Store

Bob's Discount Furniture

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Bob's Discount Furniture rating

7.5

Company rating: 7.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

16th of 63 rated furniture retailers


Job description

Job Title
Retail Store Manager

Job Overview

Join Bob's Discount Furniture as a Retail Store Manager and lead one of the fastest-growing omni-channel furniture retailers in the country. As the senior leader of a store, you'll foster a culture of service, accountability, and excellence while driving performance through strategic leadership and day-to-day operations. You'll spend the majority of your time on the floor coaching and motivating your team, maintaining a visually compelling showroom, and ensuring customer satisfaction that reflects The Bob's Way.

This is a full-time, in-store leadership role requiring availability on weekends, evenings, and holidays.

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of business acumen, team leadership, customer engagement, and strategic execution. If you lead with integrity and thrive in a dynamic retail setting, we want to hear from you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

  • Strategic leadership and goal setting

  • Sales and financial performance management

  • Customer service and satisfaction

  • Team development and performance coaching

  • Operations and process improvement

  • Inventory and loss prevention oversight

  • Communication and cross-functional collaboration

  • Judgment and problem resolution under pressure

Preferred Competencies & Skills

  • Experience leading a high-volume retail store

  • Background in commission-based or goal-driven sales

  • Financial planning and budget execution

  • Bachelor's degree or equivalent work experience

Who We Are

At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 190 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

  • Competitive Medical, Dental, and Vision Insurance

  • Paid Vacation, Personal Days, Sick Days, Holidays, and your Birthday

  • 401(k) Profit Sharing Plan with a generous company match

  • Employer-paid Life Insurance and voluntary plans

  • Pet Insurance and financial wellness programs

  • Tuition Reimbursement and scholarships for employees and dependents

  • Leadership development pathways and succession planning

  • Employee Discount on Day 1 and access to exclusive merchant deals

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

  • Minimum 5 years of experience in retail leadership, preferably in a sales-driven environment

  • Demonstrated success in meeting or exceeding financial targets

  • Must be at least 18 years old to be considered for employment with Bob's

Physical Demands

  • Ability to stand, walk, and interact on the showroom floor for extended periods

  • Ability to lift and move merchandise up to 50 lbs. with or without assistance

  • Capability to oversee store readiness and perform operational tasks

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.


What Bob's Discount Furniture employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Bob's Discount Furniture

Sourced by ZipRecruiter

Bob's Discount Furniture is a retail furniture chain known for offering affordable and value-oriented furniture and home decor. Founded in 1991 by Bob Kaufman, the company has grown to become one of the largest furniture retailers in the United States. Bob's Discount Furniture aims to provide customers with a wide selection of quality furniture at discounted prices. Their product range includes living room furniture, bedroom sets, dining room sets, mattresses, and various home accessories. They offer a mix of styles, from contemporary to traditional, to cater to different tastes and preferences. The company operates a network of stores across several states, primarily in the northeastern and mid-Atlantic regions of the United States. Additionally, they have an online presence, allowing customers to browse and purchase furniture conveniently from their website.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Manchester, CT, US

Year founded

1991

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