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Channel Operations Manager Jobs in Massachusetts

Michaels Stores

Operations Manager

Burlington, MA · On-site

$16 - $22.20/hr

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink and safety programs. * Train, observe and coach the team to achieve results; participate in the ...

Michaels Stores

Operations Manager

Stoneham, MA

$16 - $22.20/hr

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink and safety programs. * Train, observe and coach the team to achieve results; participate in the ...

Michaels Stores, Inc.

Operations Manager

Burlington, MA · On-site

$16 - $22.20/hr

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink and safety programs. * Train, observe and coach the team to achieve results; participate in the ...

Michaels Stores, Inc.

Operations Manager

Stoneham, MA · On-site

$16 - $22.20/hr

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink and safety programs. * Train, observe and coach the team to achieve results; participate in the ...

Devo

Channel Manager, US

Boston, MA · On-site

$165K - $166K/yr

Channel Manager US (m/f/d) Location: Boston, MA (preferred) About Strike48 Strike48 is building a ... operations. Our go-to-market is strongly partner-driven. We work closely with VARs, VADs, MSSPs ...

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Veracode

Channel Marketing Manager

Burlington, MA

... managing processes that enable our worldwide channel partners to successfully sell and support ... marketing operations to deliver as appropriate. * Be passionate about building, motivating ...

Devo

Channel Manager, US

Boston, MA

$165K - $166K/yr

Channel Manager US (m/f/d) Location: Boston, MA (preferred) About Strike48 Strike48 is building a ... operations. Our go-to-market is strongly partner-driven. We work closely with VARs, VADs, MSSPs ...

Privy

Marketing Operations Manager

Boston, MA · Remote

We're looking for a data-driven, systems-savvy Marketing Operations Manager to own the ... Familiarity with multi-channel funnel tracking and attribution models. Benefits * High autonomy ...

Veracode

Channel Marketing Manager

Burlington, MA · On-site

Manage the monthly channel newsletter and webinar series, collaborating with product marketing and ... marketing operations to deliver as appropriate. * Be passionate about building, motivating ...

metrocu

Deposit Operations Manager

Chelsea, MA · On-site

Leadership and Performance Management - Lead, coach, and develop the deposit operations team ... channel partners, risk and compliance teams, and senior leaders • Continuous improvement ...

Devo

Channel Manager, US

Boston, MA · On-site

$165K - $166K/yr

Description Channel Manager US (m/f/d) Location: Boston, MA (preferred) About Strike48 Strike48 is ... AI + Security Operations * High ownership and direct impact on growth * Startup environment with ...

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Showing results 1-20

All JobsChannel Operations Manager JobsChannel Operations Manager Jobs in Massachusetts

Channel Operations Manager information

See Massachusetts salary details

$77K

$155.6K

$167.6K

How much do channel operations manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for channel operations manager in Massachusetts is $155,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $166,000.00 and $167,100.00 per year, depending on experience, location, and employer.

What is the difference between Channel Operations Manager vs Channel Sales Manager?

AspectChannel Operations ManagerChannel Sales Manager
Primary FocusManaging operational processes, partner support, and channel program efficiencyDriving sales, developing sales strategies, and managing sales targets
ResponsibilitiesStreamlining channel workflows, partner onboarding, and performance trackingBuilding sales pipelines, negotiating deals, and expanding market reach
Required SkillsOperational management, communication, and partner relationship skillsSales strategy, negotiation, and customer relationship management
Work EnvironmentCollaborative with sales, marketing, and support teamsCustomer-facing, focused on revenue generation

The Channel Operations Manager primarily focuses on optimizing channel processes and supporting partners, ensuring smooth operations. In contrast, the Channel Sales Manager concentrates on increasing sales and market share through direct sales efforts and partner engagement. Both roles are essential in channel management but serve different strategic functions within organizations.

What is a channel operations manager?

A channel operations manager oversees the processes and strategies involved in managing a company's distribution channels, such as partners, resellers, or retailers. They coordinate sales, marketing, and support activities to ensure effective channel performance, often using tools like CRM systems and data analysis. Strong communication, organizational skills, and industry knowledge are essential for this role.

How much do channel managers make in the US?

In the US, channel managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and company size. Senior or specialized roles can pay higher, often exceeding $130,000, especially with certifications and strong technical skills.

What are some common challenges Channel Operations Managers face when coordinating with multiple partners and internal teams?

Channel Operations Managers often work with a diverse range of partners and internal departments, which can lead to challenges such as aligning priorities, managing communication gaps, and ensuring consistent execution of channel strategies. Balancing the needs and expectations of external partners with internal sales, marketing, and logistics teams requires strong organizational and interpersonal skills. Successfully navigating these dynamics helps ensure smooth channel operations, timely issue resolution, and sustained partner satisfaction.

What are the key skills and qualifications needed to thrive as a Channel Operations Manager, and why are they important?

To thrive as a Channel Operations Manager, you need strong analytical abilities, supply chain knowledge, and experience in partner management, often supported by a degree in business or a related field. Familiarity with CRM systems, channel management software, and data analysis tools is typically required. Excellent communication, relationship-building, and problem-solving skills help you effectively coordinate with partners and internal teams. These capabilities ensure efficient channel processes, strong partner relationships, and achievement of sales and distribution goals.

How much should an operations manager get paid?

The salary for a Channel Operations Manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with technical skills and leadership responsibilities.

What kind of jobs in media bring in $150,000 a year?

In media, senior roles such as Director of Content, Media Director, or Senior Producer often earn $150,000 or more annually, especially with extensive experience and leadership responsibilities. These positions typically require strong project management skills, industry knowledge, and sometimes advanced certifications or a proven track record of successful campaigns.
What are popular job titles related to Channel Operations Manager jobs in Massachusetts? For Channel Operations Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Channel Operations Manager jobs in Massachusetts look for? The top searched job categories for Channel Operations Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Channel Operations Manager jobs? Cities in Massachusetts with the most Channel Operations Manager job openings:
Channel Operations Manager jobs near you
Infographic showing various Channel Operations Manager job openings in Massachusetts as of June 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $155,570 per year, or $74.8 per hour.
Channel Operations Specialist

Channel Operations Specialist

Trident Consulting

Boston, MA • On-site

Other

Posted 2 days ago

Job description

Trident Consulting is seeking a " Channel Operations Specialist (SAP | Order-to-Cash)” for one of our client in " Boston, MA "A global leader in business and technology services.


Position: Channel Operations Specialist (SAP | Order-to-Cash)

Location: Boston, MA (Hybrid – 1 Day Onsite)

Pay Rate: 52/hr. on W2

Duration: 12 Months

Schedule: Monday–Friday | 40 Hours/Week

Employment Type: Contract


Position Summary

  • We are seeking a Senior Specialist – Channel Operations & Customer Service to support channel operations and customer service functions for a leading life sciences organization. This role is critical to ensuring operational excellence across the order-to-cash (O2C) lifecycle while supporting revenue generation, customer satisfaction, and process optimization.
  • The ideal candidate will have strong SAP experience (required), expertise in order-to-cash processes, customer service operations, cross-functional collaboration, and data analysis. Experience within the pharmaceutical or biotechnology industry is highly preferred.


Key Responsibilities

  • Execute and review complex customer transactions with a high degree of accuracy.
  • Serve as the primary point of contact for wholesalers, pharmacies, and other channel partners.
  • Act as the Subject Matter Expert (SME) for order-to-cash (O2C) processes and channel operations.
  • Analyze operational data to identify process inefficiencies, revenue leakage, and root causes.
  • Lead and support cross-functional process improvement and system optimization initiatives.
  • Partner with Finance, Supply Chain, Trade, and IT teams to improve operational workflows.
  • Drive SAP system utilization and process automation to improve efficiency and scalability.
  • Develop corrective and preventive actions to enhance operational stability.
  • Maintain SOPs, process documentation, and standard operating procedures.
  • Mentor junior team members on customer service processes, issue resolution, and system functionality.
  • Prepare operational reports and provide business insights to stakeholders.
  • Ensure compliance with company policies and industry regulations.


Required Qualifications

  • Bachelor's degree OR equivalent experience.
  • 3+ years of experience in Biotechnology, Pharmaceutical, Supply Chain, Commercial Operations, Customer Service, or Channel Operations.
  • Hands-on SAP experience (Mandatory).
  • Strong understanding of Order-to-Cash (O2C) processes.
  • Excellent analytical, problem-solving, and communication skills.
  • Experience collaborating with cross-functional business teams.
  • Ability to manage multiple priorities in a fast-paced environment.


Preferred Qualifications

  • Pharmaceutical or Biotechnology industry experience.
  • Advanced knowledge of Order-to-Cash (O2C), Serialization, and Distribution Operations.
  • Experience supporting Channel Operations or Commercial Operations.
  • Continuous Improvement and Process Optimization experience.
  • Strong Microsoft Excel and reporting skills.


About Trident Consulting

Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we have partnered with Fortune 500 and high-growth companies to deliver top talent across technology, engineering, manufacturing, business operations, and professional services.


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About Trident Consulting

Sourced by ZipRecruiter

Trident Consulting is a certified 100% woman- and minority-owned staffing company, incorporated in 2005. Some of our achievements include making it to the Inc. 5000 list and Bay Area's list of Top 100 fastest growing companies.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Dublin, CA, US

Year founded

2005

Social media

Twitter

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