Channel Operations Manager Jobs in Massachusetts

Title:

Senior Manager, Channel Intelligence

Company:

Ipsen Biopharmaceuticals Inc.

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at https://www.ipsen.com/and follow our latest news on LinkedIn and Instagram.

Job Description:

As part of the Value & Access (V&A) organization, the Senior Manager, Channel Intelligence is a key member of the V&A Marketing, Strategy, and Operations team. The role is responsible for generating actionable business insights that support channel strategy, customer performance, contracting decisions, and product distribution.

Through the analysis of specialty pharmacy, distributor, inventory, demand, and market data, the Senior Manager develops scorecards, identifies opportunities, proactively assesses and mitigates business risks, and provides strategic recommendations to business stakeholders. In addition to leading channel intelligence activities, the role provides operational support for ongoing V&A initiatives, manages day to day reporting and business support activities, and executes short term tactical priorities to ensure the effective delivery of channel intelligence, data management, and business processes.

WHAT - Main Responsibilities

• Build and present customer scorecards measuring performance against contract.
• Support Account Director with analysis and interpretation of actual performance against requirements, and when requested, present scorecard to customers during Quarterly Business Reviews and contracting opportunities.
• Examine and analyze field intelligence data and internally discuss appropriate account strategies.
• Monitor and report on the inventory status of Ipsen products in customer warehouses and work with Account Directors to maintain adequate inventory levels to meet demand.
• Utilize available data sources to derive trends and business intelligence to support Specialty Pharmacy Providers, Institutional Specialty Pharmacy, and Distributor product movement and contracts.
• Interface with appropriate departments (Analytics, External Vendors, Finance) to address inconsistencies or share actionable information as necessary.
• Support Strategic Pricing and Contracting with Gross-to-Net calculations.
• Responsible for working with Data Aggregator and Data Interpreter companies to manage data deliverables.
• Execute analytics plans using diverse datasets such as Specialty Pharmacy Data, Demand, Inventory data, GPO, Formulary coverage, and non-retail sales data
• Conduct detailed assessments of competitor utilization and channel dynamics for strategic decision-making
• Translate complex market data into actionable insights for senior leadership and cross-functional teams
• Monitor Key Performance Indicators (KPIs) to assess the effectiveness of channel intelligence strategies
• Maintain relationships with third-party vendors to ensure quality and cost-effective services
• Collaborate with internal teams to develop analytics and insights plans and increase efficiencies through process and analytics automation
• Collaborate within cross-functional teams (Finance, Commercial Operations, and Brand teams) to deliver impactful business insights

HOW - Knowledge & Experience

Knowledge & Experience (essential):

• 8+ years biopharma industry experience with a bachelor's degree, and 6+ with a Master's degree
• Advanced knowledge of the pharma and biotech distribution channel operations, and the role and services of each provider in the channel each serves.
• Knowledge of pharma and managed markets data sources (including 867, 852, EX-Factory, IQVIA DDD, IQVIA patient claims, Symphony Health, IntegriChain, Chargebacks, MMIT, DRG Managed Markets).
• Demonstrated ability to manage large data sets, work advanced spreadsheet functions, and collaborate with analytics vendors to deliver insightful and actionable information.
• Demonstrated ability to anticipate changes and needs in the industry through interpretation of trends and data.
• Solid understanding of customer relations, contract negotiations, contract development
• PC literacy required: MSOffice skills (Outlook, Word, Excel, PowerPoint)
• Previous experience of working in a global business with matrix management.

Knowledge & Experience (preferred):

• PC literacy desired: relational databases, flat files, FTP literacy, SQL

Education / Certifications (essential):

• BA/BS is a related field is required.

Education / Certifications (preferred):

• MBA is a plus.

Language(s) (essential):

• Fluent in English.

Compensation

Theannualbasesalaryrangeforthispositionis$127,000-$180,000.

ThepayrangedisplayedaboveistherangeofbasepaycompensationwithinwhichIpsenexpectstopayforthisroleatthetimeofthisposting.Individualcompensationwithinthisrangedependsonavarietyoffactors,including,butnotlimitedto,prioreducationandexperience,job-relatedknowledgeanddemonstratedskills.

Thisjobiseligibletoparticipateinourincentivecompensationprogramaswellasourlong-termincentivesprogram.

AtIpsenweareproudtoofferacomprehensiveemployeebenefitspackage,including401(k)withcompanycontributions,groupmedical,dentalandvisioncoverage,lifeanddisabilityinsurance,short-andlong-termdisabilityinsurance,aswellasflexiblespendingaccounts.Ipsenalsoprovidesparentalleave,paidtimeoff,adiscretionarywintershutdown,well-beingallowance,commuterbenefits,andmuchmore.

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace "The Real Us". The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application. Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.