Channel Operation Manager Jobs (NOW HIRING)

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

As a Channel Manager, you will play a key role in executing Alfa Laval's channel strategy across capital equipment and service sales. You will work closely with sales, marketing, service leadership, and global stakeholders to strengthen channel partner capabilities, improve performance, and support sustainable commercial growth.

This role combines relationship management, business analysis, and operational execution to help optimize channel performance across multiple customer segments and territories. You will leverage data-driven insights, structured processes, and cross-functional collaboration to enhance partner engagement and drive strategic initiatives.

This is a hybrid position, with a preferred location of Richmond, VA. Candidates may also be based in Houston, TX; Greenwood, IN; or Kenosha, WI.

As a part of the team, you will:

• Execute channel programs and initiatives that support business growth, partner success, and customer value.

• Maintain channel plans, partner agreements, and territory roadmaps to support short-term objectives and long-term strategic goals.

• Manage partner onboarding activities and coordinate ongoing communication to foster productive and collaborative relationships.

• Monitor, analyze, and report on channel performance metrics, providing actionable insights and recommendations.

• Support incentive programs, performance reviews, and other channel governance activities.

• Collaborate with sales teams to identify opportunities, improve channel effectiveness, and advance service sales initiatives.

• Drive partner enablement efforts through training, product updates, digital tools, and continuous improvement programs.

• Maintain accurate channel data, documentation, and CRM records to support effective decision-making and operational excellence.

• Assist in identifying, evaluating, and developing new channel partner opportunities.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area.Visa sponsorship is not available for this role.

What you know:

You have a Bachelor's degree (preferred) in Business, Marketing, Engineering, or a related field, combined with relevant experience, and:

• Minimum of 3 years of experience in sales support, channel management, customer service, commercial operations, or a related field.

• Experience in channel management, partner development, or sales leadership is highly valued.

• Proficiency working with CRM systems, reporting tools, business analytics, and structured sales processes.

• Strong analytical skills with the ability to translate data into meaningful business insights.

• Excellent organization, prioritization, and follow-through skills with strong attention to detail.

• Effective communication and relationship-building skills with the ability to collaborate across functions and organizational levels.

• Commercial acumen and an understanding of channel sales models and partner ecosystems.

• A proactive mindset with a focus on continuous improvement, problem-solving, and delivering results.

• Ability to travel domestically up to 20% as business needs require.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What's in it for you?

Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The base salary for this role is typically $95,000 - $115,000.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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