ZipRecruiter

Log In

1

Change Lead Jobs (NOW HIRING)

Miratech

Genesys Cloud CX Change Lead (Part-time)

New York, NY · On-site +1

$64 - $87.25/hr

We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments. This role combines ...

Miratech

Genesys Cloud CX Change Lead (Part-time)

Austin, TX · On-site +1

$58 - $79/hr

We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments. This role combines ...

Miratech

Genesys Cloud CX Change Lead (Part-time)

Chicago, IL · On-site +1

$60.25 - $82.25/hr

We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments. This role combines ...

Miratech

Genesys Cloud CX Change Lead (Part-time)

San Jose, CA · On-site +1

$68.50 - $93.50/hr

We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments. This role combines ...

Miratech

Genesys Cloud CX Change Lead (Part-time)

Houston, TX · On-site +1

$55.75 - $76.25/hr

We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments. This role combines ...

Miratech

Genesys Cloud CX Change Lead (Part-time)

Boston, MA · On-site +1

$63.50 - $86.75/hr

We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments. This role combines ...

Miratech

Genesys Cloud CX Change Lead (Part-time)

Atlanta, GA · On-site +1

$56.25 - $76.75/hr

We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments. This role combines ...

Miratech

Genesys Cloud CX Change Lead (Part-time)

Phoenix, AZ · On-site +1

$58 - $79.25/hr

We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments. This role combines ...

Miratech

Genesys Cloud CX Change Lead (Part-time)

Dallas, TX · On-site +1

$57.75 - $79/hr

We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments. This role combines ...

Miratech

Genesys Cloud CX Change Lead (Part-time)

Denver, CO · On-site +1

$60.25 - $82/hr

We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments. This role combines ...

next page

Showing results 1-20

All JobsChange Lead Jobs

Change Lead information

See salary details

$11

$72

$120

How much do change lead jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for change lead in the United States is $72.84, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $86.78 per hour, depending on experience, location, and employer.

How much do change managers get paid?

Change managers typically earn between $70,000 and $130,000 annually, depending on experience, industry, and location. Senior or specialized change managers with certifications like Prosci or CCMP can earn higher salaries, especially in large organizations or consulting roles.

What is the difference between Change Lead vs Change Manager?

AspectChange LeadChange Manager
Primary RoleCoordinates and supports change initiatives at a team or project levelOversees and manages organizational change programs across multiple projects or departments
ResponsibilitiesImplementing change strategies, stakeholder engagement, communicationDeveloping change management plans, risk assessment, stakeholder management at a broader level
CredentialsChange management certifications (e.g., Prosci, CCMP) often preferredSimilar certifications, with additional experience in organizational change
Work EnvironmentProject teams, specific departmentsOrganizational-wide initiatives, multiple departments

While both roles focus on managing change, the Change Lead typically works on specific projects or teams, implementing change strategies directly. The Change Manager oversees broader change programs, ensuring organizational alignment and strategic execution across multiple initiatives.

How to become a change lead?

To become a change lead, candidates typically need a combination of experience in project management, change management, or organizational development, along with strong leadership and communication skills. Earning certifications such as Prosci Change Management Certification or PMP can enhance qualifications. Relevant experience in leading change initiatives and familiarity with change management tools are also important.

What are the 5 C's of change leadership?

The 5 C's of change leadership typically include Clarity, Communication, Commitment, Courage, and Consistency. As a Change Lead, understanding and applying these principles helps guide successful change initiatives by ensuring stakeholders are informed, engaged, and aligned throughout the process.

What jobs in the US pay 300,000 a year?

For a Change Lead or similar senior roles, annual salaries of $300,000 or more are typically found in executive positions such as Chief Transformation Officer, senior management in large corporations, or specialized consulting roles. These positions often require extensive experience, leadership skills, and industry-specific expertise, and may include bonuses and stock options that contribute to total compensation.
More about Change Lead jobs
What states have the most Change Lead jobs? States with the most job openings for Change Lead jobs include:
What job categories do people searching Change Lead jobs look for? The top searched job categories for Change Lead jobs are:
Change Lead jobs near you
Infographic showing various Change Lead job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $151,511 per year, or $72.8 per hour.
Senior Manager Process and Change Lead LTD

Senior Manager Process and Change Lead LTD

Adidas

Portland, OR • On-site

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Adidas rating

7.4

Company rating: 7.4 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

10th of 102 rated fashion retailers

Job description

Senior Manager Process and Change Lead LTD
GENERAL PURPOSE
The Senior Manager, Process & Change Lead is responsible for ensuring a specific transformation project is operationally viable, well-defined, and successfully adopted. This role leads process mapping, documentation, and change management, ensuring the business is ready to execute new ways of working at launch.
KEY RESPONSIBILITIES
PROCESS MAPPING & DESIGN
  • Lead current-state and future-state process mapping for the project scope
  • Facilitate workshops to define workflows, roles, handoffs, and decision points
  • Design optimized, scalable processes leveraging AI capabilities ensuring human oversight
  • Produce clear outputs: process maps, Standard Operating Procedures (SOPs), and supporting artifacts
  • Identify current-state to future-state change impacts

CHANGE MANAGEMENT & ADOPTION
  • Develop and execute a project-level change plan
    • Stakeholder identification and impact assessments
    • Communication strategy and rollout planDefine and track adoption KPIs (usage, compliance, behavior change)
  • Partner with leaders to drive engagement and alignment

DOCUMENTAITON ENABLEMENT
  • Create high-quality, actionable documentation:
    • SOPs, job aids, playbooks, FAQs
    • Establish a structured documentation repository (e.g., SharePoint/Confluence)
  • Ensure documentation is usable, scalable, and easily maintainable post-launch

BUSINESS READINESS
  • Define and manage readiness criteria for launch
  • Ensure teams are trained and equipped to adopt new processes
  • Support hypercare with documentation updates and feedback loops

PROJECT INTEGRATION
  • Partner with Delivery lead to align:
    • Process outputs with delivery milestones
    • Change activities with rollout plan
  • Participate in key project checkpoints and readiness reviews

REQUIREMENTS
Must be able to flex schedule in order to support early morning calls ranging from 7am-9am PT and earlier if needed to collaborate with colleagues based in Europe.
EDUCATION & EXPERIENCE
  • Bachelor's degree in Business, Operations, Information Systems, Industrial Engineering, or related field
  • 7-10+ years of experience in process mapping & improvement, transformation, or change management]
  • Proven track record of leading process mapping and redesign initiatives
  • Experience implementing change management strategies for cross-functional teams
  • Experience supporting operational or digital transformation projects (AI/automation a plus)
  • Familiarity with Customer Service, eCommerce Operations, or workflow-driven environments preferred

HARD SKILLS
  • Detailed Process mapping (e.g. swimlanes)
  • Process design and optimization techniques
  • Change management frameworks preferred but flexible (e.g., ADKAR, Prosci, or equivalent)
  • Documentation development:
    • SOPs, playbooks, job aids, knowledge bases
  • Training and enablement material creation
  • Adoption and performance tracking (KPIs, feedback loops)
  • Tools (preferred but flexible):
    • Miro / Lucidchart / Visio
    • Confluence / SharePoint / Knowledge management systems
    • Survey tools / analytics for adoption tracking
    • PowerPoint / Excel for executive reporting
    • MS Teams for collaboration

SOFT SKILLS
  • Facilitation excellence: Leads workshops that drive clarity and decisions
  • Empathy & stakeholder awareness: Understands impact of change on teams
  • Clarity in communication: Simplifies complex processes into usable outputs
  • Storytelling: Communicates the "why" behind change effectively
  • Attention to detail: Produces high-quality, structured documentation
  • Influence without authority: Drives adoption across distributed stakeholders
  • Continuous improvement mindset: Iterates based on feedback and real-world use
  • adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.
  • adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas' 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
  • Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years.
  • At adidas we offer a Hybrid work policy which requires attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week. For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday. The working location of this position is Portland OR.
  • Though our teammates hail from all corners of the world, our working language is English.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
  • COURAGE: Speak up when you see an opportunity; step up when you see a need..
  • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
  • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
  • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
  • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
- Culture Starts With People, It Starts With You -
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.
Job Title: Senior Manager Process and Change Lead LTD
Brand:
Location: Portland
TEAM: General Management & Business Development
State: OR
Country/Region: US
Contract Type: Limited Duration
Number: 545822
Date: Jun 15, 2026

What Adidas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply