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Chaminade Resort & Spa Jobs (NOW HIRING)

Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of ...

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How much do chaminade resort & spa jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for chaminade resort & spa in the United States is $34.46, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $44.23 per hour, depending on experience, location, and employer.

What is Chaminade Resort & Spa?

Chaminade Resort & Spa is a luxury resort located in Santa Cruz, California, offering guests a relaxing getaway with stunning views of the surrounding mountains and Monterey Bay. The resort features comfortable accommodations, a full-service spa, on-site dining, event spaces, and a variety of recreational activities such as hiking trails and outdoor pool facilities. Chaminade is popular for both leisure vacations and business retreats, providing a tranquil environment and top-notch amenities for guests. Whether you're looking for a romantic escape, a family vacation, or a venue for corporate events, Chaminade Resort & Spa offers a memorable experience.

What are the typical responsibilities for someone working at Chaminade Resort & Spa?

At Chaminade Resort & Spa, employees may work in various departments such as hospitality, food and beverage, event coordination, or spa services. Daily responsibilities often include interacting with guests, maintaining high standards of service, and ensuring facilities are clean and welcoming. Team collaboration is essential; staff regularly communicate across departments—such as housekeeping, front desk, and event planning—to coordinate guest needs and deliver seamless experiences. Staff are encouraged to be proactive, adaptable, and attentive, which helps cultivate an environment of hospitality and teamwork.

What are the key skills and qualifications needed to thrive as a hospitality professional at Chaminade Resort & Spa?

To thrive as a hospitality professional at Chaminade Resort & Spa, you need customer service expertise, attention to detail, and typically a background in hospitality management or related experience. Familiarity with reservation software, property management systems (PMS), and point-of-sale (POS) systems is often required. Outstanding interpersonal skills, teamwork, and problem-solving abilities help employees create memorable guest experiences. These skills ensure smooth operations, high guest satisfaction, and uphold the resort’s reputation for excellent service.

What is the difference between Chaminade Resort & Spa vs Front Desk Agent?

AspectChaminade Resort & SpaFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service experience
Work EnvironmentLuxury resort setting, hospitality industryHotel front desk, customer service environment
Employer & IndustryResort/hospitality industry, luxury accommodationsHotels, hospitality industry

Chaminade Resort & Spa and Front Desk Agents both operate within the hospitality industry, but Chaminade is a luxury resort offering a broader range of services, while Front Desk Agents focus primarily on guest check-in, reservations, and customer service at the front desk. The roles share similar credentials and work environments but differ in scope and responsibilities.

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What cities are hiring for Chaminade Resort & Spa jobs?

Cities with the most Chaminade Resort & Spa job openings:

What job categories do people searching Chaminade Resort & Spa jobs look for?

The top searched job categories for Chaminade Resort & Spa jobs are:

Infographic showing various Chaminade Resort & Spa job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $71,679 per year, or $34.5 per hour.

Guest Services Supervisor/Front Desk Supervisor, Chaminade Resort & Spa

Pyramid Global Hospitality

Santa Cruz, CA • On-site

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Pyramid Global Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

82nd of 467 rated hospitality employers


Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace-it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job-it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks! #PGH-CHA
What you will have an opportunity to do:
  • Job Description
    Front Desk Supervisor
    Department: Front Office
    Reports To: Front Office Manager / Director of Rooms
    Pay Rate: $23.00 per hour + tips and commissions
    Status: Full-Time
    Position Summary
    Chaminade Resort & Spa is seeking an energetic, service-focused Front Desk Supervisor to lead daily front office operations while delivering exceptional guest experiences. This position is responsible for supervising Front Desk Agents, supporting operational excellence, resolving guest concerns, and ensuring all arrivals, departures, and guest interactions reflect the resort's luxury service standards.
    The ideal candidate is a hands-on leader who thrives in a fast-paced hospitality environment, leads by example, and is passionate about creating memorable guest experiences.
    Essential Responsibilities
    • Supervise the daily operations of the Front Desk during assigned shifts.
    • Lead, coach, motivate, and support Front Desk Agents to provide exceptional guest service.
    • Ensure efficient and accurate check-in and check-out procedures.
    • Handle guest concerns and service recovery with professionalism and urgency.
    • Monitor room inventory, arrivals, departures, VIP guests, and special requests.
    • Coordinate with Housekeeping, Engineering, Food & Beverage, and other departments to ensure seamless guest experiences.
    • Assist with scheduling, training, coaching, and performance management of front office team members.
    • Maintain accurate cash handling procedures, balancing, and shift reports.
    • Ensure compliance with hotel policies, brand standards, and safety procedures.
    • Monitor lobby appearance and maintain a welcoming atmosphere.
    • Assist with onboarding and training new associates.
    • Promote resort amenities, dining outlets, spa services, and guest activities.
    • Support occupancy and revenue goals through upselling and guest engagement.
    • Complete opening, closing, and shift responsibilities as assigned.
    • Serve as Manager on Duty when designated.
    Qualifications
    • Minimum 2 years of hotel front office experience required.
    • Previous supervisory or leadership experience preferred.
    • Strong customer service and conflict resolution skills.
    • Excellent verbal and written communication abilities.
    • Ability to multitask and remain calm under pressure.
    • Strong organizational and problem-solving skills.
    • Proficiency with hotel property management systems preferred.
    • Flexible schedule, including evenings, weekends, holidays, and overtime as business demands.
    Physical Requirements
    • Ability to stand and walk for extended periods.
    • Frequently lift, carry, push, or pull up to 25 pounds.
    • Ability to bend, reach, kneel, and use standard office equipment.
    • Work in a fast-paced environment while maintaining professionalism.
    Benefits
    • Competitive hourly pay starting at $23.00 per hour + tips & commissions
    • Medical, Dental & Vision Insurance
    • 401(k) with company match
    • Paid Time Off
    • Paid Holidays
    • Employee discounts on resort accommodations, dining
    • Career growth and advancement opportunities
    • Employee recognition and engagement programs
    Why Join Chaminade Resort & Spa?
    Nestled among the redwoods overlooking Monterey Bay, Chaminade Resort & Spa is committed to creating exceptional guest experiences while fostering a culture where associates are valued, supported, and empowered to grow. If you enjoy leading teams, delivering outstanding hospitality, and creating memorable experiences, we'd love to meet you.
    If you'd like, I can also format this to match the style of the Executive Chef, Banquet Manager, and Restaurant Manager job descriptions you've been using so all of your postings have a consistent Chaminade/Pyramid look and feel.
  • Additional Job Description
    Additional Job Description

What are we looking for?
Qualifications:
  • Must be available to work a flexible schedule to include nights, weekends and holidays
  • High school diploma or equivalent
  • Previous hotel or resort experience preferred
  • A strong desire to make an impact on other people
  • An outgoing and engaging personality
  • Computer skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced setting
  • Ability to stand for the duration of the shift

Compensation:
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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