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Certified Application Counselor Jobs (NOW HIRING)

Arkansas Children's

Financial Counselor I

Little Rock, AR · On-site

$19.30 - $24.10/hr

Certified Application Counselor (CAC) - Insurance Marketplace Description 1. Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB ...

Blue Ridge Health

Patient Navigator

Hendersonville, NC · On-site

$18 - $24.50/hr

Maintains certification as a Certified Application Counselor for the organization and completes all required training(s) to maintain certification. * Provides Senior's Health Insurance Information ...

Samaritanhealth

Financial Counselor II

Watertown, NY

$20.23 - $31.36/hr

Certified as a Certified Application Counselor (CAC) by a training agency of the New York Department of Health and by the Healthcare Financial Management Association (HFMA) as a Certified Revenue ...

Family Health Center

Patient Assistance Counselor

Mercer, WI · On-site

$18.75 - $24.75/hr

Certified Application Counselor (CAC) designation through the Centers for Medicare and Medicaid Services required within three months of the first available CAC training period after hire. Employees ...

SCL Health

Patient Financial Advocate

Brighton, CO

Current Certified Application Counselor (CAC) and Certified Application Assistant Site (CAAS) certifications * Minimum of one (1) year of experience in hospital site financial counseling, hospital ...

SCL Health

Patient Financial Advocate

Denver, CO

Current Certified Application Counselor (CAC) and Certified Application Assistant Site (CAAS) certifications * Minimum of one (1) year of experience in hospital site financial counseling, hospital ...

Mary Greeley Medical Center

Financial Counselor

Ames, IA · On-site

$18.50 - $24.25/hr

Become a certified application counselor (CAC) through the Marketplace within 6 months of hire, if not already obtained. * Complete the Medicaid presumptive eligibility training, within 6 months of ...

Mary Greeley Medical Center

Financial Counselor

Ames, IA · On-site

$18.50 - $24.25/hr

Become a certified application counselor (CAC) through the Marketplace within 6 months of hire, if not already obtained. * Complete the Medicaid presumptive eligibility training, within 6 months of ...

SCL Health

Patient Financial Advocate

Broomfield, CO

Current Certified Application Counselor (CAC) and Certified Application Assistant Site (CAAS) certifications * Minimum of one (1) year of experience in hospital site financial counseling, hospital ...

CommonSpirit Health

Financial Counselor

Prescott Valley, AZ

$18.50 - $24.25/hr

Certified Application Counselor certification obtained within six months of hire * Basic knowledge and understanding of State Medicaid program * Excellent interpersonal skills and the ability to ...

Vinfen

Intake Engagement & Billing Specialist

Lowell, MA · On-site +1

$51K/yr

This role also participates in a centralized Intake & Engagement team and serves as a Certified Application Counselor (CAC) to support the agency's health insurance counseling and enrollment efforts.

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Certified Application Counselor information

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How much do certified application counselor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for certified application counselor in the United States is $28.69, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $33.65 per hour, depending on experience, location, and employer.

What is a certified application counselor?

Certified Application Counselors (CACs) are trained individuals who help people understand, apply for, and enroll in health coverage through the Health Insurance Marketplace. They provide free, unbiased assistance to consumers, helping them compare health insurance plans, determine eligibility for financial assistance, and complete the enrollment process. CACs are required to undergo training and certification to ensure they are knowledgeable about Marketplace options and regulations. They cannot charge for their services or recommend specific plans, ensuring their guidance remains impartial.

How does a certified application counselor typically collaborate with other healthcare and outreach professionals?

Certified Application Counselors (CACs) often work closely with social workers, patient navigators, and healthcare providers to ensure individuals receive comprehensive support when applying for health coverage. Collaboration is key—CACs regularly participate in team meetings, share updates on enrollment processes, and refer clients to other specialists when additional assistance is needed. This team-based approach helps streamline the application process and ensures clients receive accurate information and holistic support.

What are the key skills and qualifications needed to thrive as a certified application counselor, and why are they important?

To thrive as a Certified Application Counselor, you need a thorough understanding of health insurance programs, eligibility requirements, and the application process, typically backed by completion of required training and certification. Familiarity with online enrollment systems, federal and state health exchange platforms, and secure document management tools is important. Strong interpersonal communication, cultural sensitivity, and attention to detail help build trust and effectively assist diverse clients. These skills ensure accurate guidance and successful enrollment, directly impacting clients’ access to healthcare coverage.

What is the difference between Certified Application Counselor vs Health Insurance Navigator?

AspectCertified Application CounselorHealth Insurance Navigator
CredentialsCertification required, often through state or federal programsCertification required, often through state or federal programs
Work EnvironmentCommunity health centers, hospitals, or nonprofit organizationsCommunity outreach events, health plans, or government agencies
Employer & Industry UsageHealthcare providers, nonprofits, government programsHealth insurance marketplaces, government agencies
Primary FocusAssisting individuals with application processes for health coverageHelping consumers understand and enroll in health insurance options

Both roles assist with health insurance enrollment but differ slightly in their focus and work settings. Certified Application Counselors primarily work within healthcare organizations to guide individuals through application processes, while Navigators often operate in community outreach and health marketplace settings to educate and assist consumers. Understanding these differences can help you choose the right career path or resource for health coverage assistance.

How to become a Certified Application Counselor?

To become a Certified Application Counselor, individuals typically need to complete specific training programs approved by health insurance marketplaces, pass any required assessments, and adhere to ongoing certification requirements. Strong communication skills and knowledge of health insurance options are also important for the role.
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Certified Application Counselor jobs near you
Infographic showing various Certified Application Counselor job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,672 per year, or $28.7 per hour.

Financial Counselor I

Arkansas Children's

Little Rock, AR • On-site

$19.30 - $24.10/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Arkansas Children's Hospital rating

7.5

Company rating: 7.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

299th of 1,065 rated hospitals

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.
Work Shift:
Please see job description for details.
Time Type:
Full time
Department:
CC017110 Admissions
Summary:
Performs Medicaid Application Process, Financial Assistance Process, price estimation, and other assistance programs. Serves as Support Staff for un-insured and under-insured patient population by connecting to resources and establishing a clear path to revenue recovery.
Salary:
Most new hires start between $19.30-$24.10 per hour, depending on experience and qualifications.
Additional Information:
Performs Medicaid Application Process, Financial Assistance Process, price estimation, and other assistance programs. Serves as Support Staff for un-insured and under-insured patient population by connecting to resources and establishing a clear path to revenue recovery.
Required Education:
No education requirements
Recommended Education:
High school diploma or GED or equivalent
Required Work Experience:
Entry Level - Experience not Required.
Recommended Work Experience:
Required Certifications:
Recommended Certifications:
Certified Application Counselor (CAC) - Insurance Marketplace
Description
1. Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB transports.
2. Works as an assister for the federally facilitated insurance marketplace.
3. Collects deductible, co-pay and all other applicable forms of payment, including ongoing payment plans.
4. Conducts efficient follow-up to include: Work queue management, email, CRM, In-basket, reports and insurance/COBRA coordination and documentation.
5. Performs Medicaid intake, SSI, FAP and CHC Application process, including RX, renal and any other available external resources. Conducts follow-ups on assigned accounts.
6. Maintains compliance with No-Surprise-Billing through written and verbal notification of price estimates, including ABN and Self-pay absolute protocol.
7. Collaborates with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians. This includes initial, retro and change requests.
8. Performs other related duties as assigned.

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