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Certified Application Counselor Jobs (NOW HIRING)

Community Health Centers, Inc.

$18.50 - $24.75/hr

Certified Application Counselor Job Tracking ID: 512516-543750 Job Location: Midvale , TN Level of Education: BA/BS Job Type: Full-Time/Regular Date Updated: August 03, 2016 Starting Date: August 3, ...

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How much do certified application counselor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for certified application counselor in the United States is $28.69, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $33.65 per hour, depending on experience, location, and employer.

What is a certified application counselor?

Certified Application Counselors (CACs) are trained individuals who help people understand, apply for, and enroll in health coverage through the Health Insurance Marketplace. They provide free, unbiased assistance to consumers, helping them compare health insurance plans, determine eligibility for financial assistance, and complete the enrollment process. CACs are required to undergo training and certification to ensure they are knowledgeable about Marketplace options and regulations. They cannot charge for their services or recommend specific plans, ensuring their guidance remains impartial.

How does a certified application counselor typically collaborate with other healthcare and outreach professionals?

Certified Application Counselors (CACs) often work closely with social workers, patient navigators, and healthcare providers to ensure individuals receive comprehensive support when applying for health coverage. Collaboration is key—CACs regularly participate in team meetings, share updates on enrollment processes, and refer clients to other specialists when additional assistance is needed. This team-based approach helps streamline the application process and ensures clients receive accurate information and holistic support.

What are the key skills and qualifications needed to thrive as a certified application counselor, and why are they important?

To thrive as a Certified Application Counselor, you need a thorough understanding of health insurance programs, eligibility requirements, and the application process, typically backed by completion of required training and certification. Familiarity with online enrollment systems, federal and state health exchange platforms, and secure document management tools is important. Strong interpersonal communication, cultural sensitivity, and attention to detail help build trust and effectively assist diverse clients. These skills ensure accurate guidance and successful enrollment, directly impacting clients’ access to healthcare coverage.

What is the difference between Certified Application Counselor vs Health Insurance Navigator?

AspectCertified Application CounselorHealth Insurance Navigator
CredentialsCertification required, often through state or federal programsCertification required, often through state or federal programs
Work EnvironmentCommunity health centers, hospitals, or nonprofit organizationsCommunity outreach events, health plans, or government agencies
Employer & Industry UsageHealthcare providers, nonprofits, government programsHealth insurance marketplaces, government agencies
Primary FocusAssisting individuals with application processes for health coverageHelping consumers understand and enroll in health insurance options

Both roles assist with health insurance enrollment but differ slightly in their focus and work settings. Certified Application Counselors primarily work within healthcare organizations to guide individuals through application processes, while Navigators often operate in community outreach and health marketplace settings to educate and assist consumers. Understanding these differences can help you choose the right career path or resource for health coverage assistance.

How to become a Certified Application Counselor?

To become a Certified Application Counselor, individuals typically need to complete specific training programs approved by health insurance marketplaces, pass any required assessments, and adhere to ongoing certification requirements. Strong communication skills and knowledge of health insurance options are also important for the role.
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Certified Application Counselor jobs near you
Infographic showing various Certified Application Counselor job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,672 per year, or $28.7 per hour.

Certified Application Counselor

Community Health Centers, Inc.

On-site

$18.50 - $24.75/hr

Full-time

Re-posted 25 days ago

Job description

Certified Application Counselor Job Tracking ID: 512516-543750 Job Location: Midvale , TN Level of Education: BA/BS Job Type: Full-Time/Regular Date Updated: August 03, 2016 Starting Date: August 3, 2016 Back to job search Invite a friend Job Description: Certified Application Counselor -This position is at our 72nd Street Clinic and will report to the Project Director. The Certified Application Counselor will provide assistance and enrollment of eligible health center patients and service area residents into affordable health insurance coverage. Responsibilities will include educating and helping individuals understand and access affordable coverage options, filing affordability assistance information, setting up a profile through a designated portal, receiving an eligibility determination, and/or enrolling in affordable health insurance.

Experience and Skills: The successful candidate will have a Bachelor's degree with emphasis in health sciences, or related field preferred, or four (4) years of related professional experience. Must be bilingual in English and Spanish. Requires prior experience with medically underserved populations and community-based organizations.

Utah Driver's License with clean driving record. Previous experience in a clinical setting and a working knowledge of Utah's health care system and available public programs. Excellent communication, organizational and interpersonal skills with flexibility to respond to a variety of requests, needs, and or issues.

Proficiency using Microsoft office, other computer applications, and basic office equipment. If qualified, please send resume and salary requirements to: jobs@chc-ut.org or fax to 801-412-6950. Position is open until filled

An Equal Opportunity Employer

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